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Sarova Whitesands Beach Resort & Spa

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Sarova Whitesands Beach Resort & Spa
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1,288 Reviews from our TripAdvisor Community

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Showing 1,185: English reviews
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Cologne, Germany
Reviewed 3 days ago NEWvia mobile

It is a resort in a very nice setting. Beach, park and Pool are okay, the restaurants are good and the rooms are clean. However, AC worked in my room only incidentally. Wifi is fast. The watersports center is not up to date and annoying music disturbs at the pool. Staff is very nice, like always in Kenia, but management...

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Thank palminh0
Reviewed 4 days ago NEWvia mobile

Great hotel but please be aware that in kids corner, the manager is close to the children. There is no vetting, as there is in Europe, for adults working with minors. It needs caution if you are taking children. Otherwise great food, staff, location.

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Thank Pete V
New York City, New York
Reviewed 5 days ago NEW

The Hotel check in and Welcome was excellent. We stayed 5 nights there with a Breakfast and DInner Option.Being low season (beginning April 2017), the majority of the guests were Kenyan Residents. The tourist economy has not picked up yet from a high of 1.2 million in total a few years back. The Coast has a portion of that however,...

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Thank NYCruiser914
Nairobi
Reviewed 1 week ago

The hotel continues to offer a fantastic holiday for any one seeking to enjoy the Kenyan Coast. The rooms are excellent...clean, well sized and furnished, tidy bathrooms...and in our case with our kids we took the interconnecting rooms option which is super convenient. The Kenyan Coast continues to be amazing and rich in its offerings...for families, singles, young, old...the options...

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Helpful?
Thank NIA1011
Francis M, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, Thank you for making Sarova Whitesands your preferred choice during your recent visit to Mombasa and for taking time out to give us your valuable feedback. We are happy to know that we met and exceeded your expectations on all touch points of your overall stay. I am sharing your commendations with our team particularly food staff for...

Reviewed 1 week ago via mobile

We visited for Easter with my 2 year old . Very friendly and welcoming staffs. The rooms were clean. So much food through out the day. Eating as much ice cream as we wanted as well as other snacks. The kids club was great as well. I forgot my baby's blanket in the room while checkout but the cleaner came...

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Helpful?
Thank Kunjal P
Francis M, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, Greetings from Sarova Hotels. Thank you for taking time out to give us your valuable feedback. We are happy to know that you enjoyed your overall Sarova Whitesands experience during your Easter break and would like to reassure you that we will continue to raise the bar so that we exceed the expectations of our guest. I am...

Reviewed 1 week ago

Wow this is the place to come when in Mombasa the pools are clean the gardens amazing the food was perfect from breakfast lunch to dinner, being a vegetarian there are many choices, the location is perfect the staff are really friendly. Kids club is really cool keeps the little ones busy.

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Helpful?
Thank Vik A
Francis M, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, Greetings from Sarova Hotels. Thank you for taking time out to give us your valuable feedback. We are happy to know that you enjoyed your overall Sarova Whitesands experience and would like to reassure you that we will continue to raise the bar so that we exceed the expectations of our guest. I am sharing your commendations with...

Dorchester, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for 10 days. Went with the family, kids age 7-11. Fantastic food served at breakfast and dinner, a wonderful fusion of Kenyan, Indian and British fare. Incredible fruit, wonderful South Indian breakfast (sambar, dosa) on Sundays. The kids club was great. Xbox360 and a wii for my 11 year old boy. Jewellery-making for my little girl. Wonderful...

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Thank A S
Francis M, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, Thank you for taking time out to give us your valuable feedback. We are happy to know that you enjoyed your overall Sarova Whitesands experience. I am pleased to note and share your commendations with the team particularly the food and kids club staff. Please be assured that we are also duly looking into the aspects of upgrading...

Nairobi, Kenya
Reviewed 1 week ago

Busy hotel during school holidays but still the best with the location, food, beach, ambience, rooms and the best part about staying at the Whitesands is the size of the hotel where you hardly bump into each other unless you actually plan it.

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Helpful?
Thank Bhavna K
Francis M, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, Thank you for making Sarova Whitesands your preferred choice during your recent visit to Mombasa and for taking time out to give us your valuable feedback. We are happy to know that we met and exceeded your expectations on all touch points of your overall stay. We value your support and look forward to welcoming you back. Yours...

Nairobi, Kenya
Reviewed 1 week ago

Perfect service from check in which was done very fast, sea front rooms were perfect as you watch the beautiful ocean. The establishment is centrally located between two towns i.e mombasa and mtwapa. Liked the main restaurant variety of meals which caters for all inclusive of vegetarians.

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Helpful?
Thank Joel G
Francis M, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, Greetings from Sarova Hotels. Thank you for taking time out to give us your valuable feedback. We are happy to know that you enjoyed your overall Sarova Whitesands experience and would like to reassure you that we will continue to raise the bar so that we exceed the expectations of our guest. We value your support and look...

Reviewed 1 week ago via mobile

We stayed at Sarova Whitesands hotel in Mombasa with 3 children. The hotel has a majestic look, is very well presented and well guarded, with security in every part of hotel, including guard dog by the beach. Rooms are clean and adequate but do need to be modernised to deserve 5 star from me. Saying that, the beds were large...

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Helpful?
Thank Joanna P
Francis M, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, Thank you for making Sarova Whitesands your preferred choice in Mombasa and for sharing your valuable feedback. We are happy to know that you enjoyed the rest of the services including our large beds and clean rooms and that your kids had a lot fun in the pools and kids club. We also take note of your feedback...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
East Africa's finest resort, Sarova Whitesands Beach Resort & Spa is conveniently located on one of the longest magnificent beach fronts on the Kenyan coast. We take pride in ensuring our guests enjoy the most relaxing and comfortable stay in tastefully furnished rooms and suites offering spectacular ocean, pool and garden views. For dining and entertainment, guests can choose from three themed superb restaurants, two great bars, and the exclusive Cocos Beach Bar, overlooking the beautiful Mombasa Ocean. There are four outdoor swimming pools with water slides, spring board, diving boards and four floodlit tennis courts that also serve as a landing ground for helicopters. A fully equipped wellness and fitness club with state-of-the-art fitness equipment, a PADI diving centre and a host of water sports, like snorkelling and jet skiing are also available. Be it a family holiday with children, beach wedding, honeymoon, business meetings with a difference or special interests like deep sea diving or fishing, Sarova Whitesands Beach Resort & Spa has something special for everyone. ... more   less 

Additional Information about Sarova Whitesands Beach Resort & Spa

Address: Malindi Road, Bamburi, Mombasa 80101, Kenya
Region: Kenya > Coast Province > Mombasa > Bamburi
Price Range: $243 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sarova Whitesands Beach Resort & Spa 3.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Sarova Whitesands Beach Resort And Spa
Sarova Whitesands Beach Hotel Bamburi
Whitesands Hotel Mombasa
Hotel Style:
#1 On the Beach Hotel in Bamburi
#1 Top resorts Hotel in Bamburi
#1 Spa Hotel in Bamburi
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Questions & Answers

Here's what travellers have asked, with answers from Sarova Whitesands Beach Resort & Spa staff and other travellers.
13 questions
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Bredene-aan-Zee, West-Vlaanderen, Belgium
over a year ago
11 months ago

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Questions? Get answers from Sarova Whitesands Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for a quiet holiday get rooms in the far end of the Hotel”
370bhavnak, 16 Apr 2017 | Read review
“Sea Front rooms have good ocean view and enough ventilation”
joelg678, 16 Apr 2017 | Read review
“I think all or most rooms have either beach or pool views”
Clsirey321, 12 Apr 2017 | Read review
“All the deluxe rooms are good”
jesica321, 11 Apr 2017 | Read review
“Rooms facing the back garden are unrefurbished and not well maintained. Best avoided”
wanguik2017, 10 Apr 2017 | Read review
5 of 5