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Hotel Palacio Urgoiti

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258 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Level Contributor
5 reviews
Reviewed 3 weeks ago

We had a very nice stay in this beautiful historic hotel. Convieniently located nearby Bilbao airport. Very friendly staff, beautiful clean room, good breakfast. Very good value for money. Recommended.

Helpful?
Thank Frank R
P_Urgoiti, Director de Relaciones con Clientes at Hotel Palacio Urgoiti, responded to this review

Dear Frank R, thank you for choosing us while visiting the Basque Country enjoying our perfect location very near to Bilbao Airport. We are delighted to hear that you enjoyed your stay with us because this is our priority. Thank you for recommending Palacio Urgoiti and we’ll be glad to welcome you back again next time you visit the Basque... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

what a nice place to stay, so quiet and yet so close to the airport, beautiful and authentic building, nice, big and clean rooms, very friendly and helpfull staff!!! we loved it and will certainly come back!!!!

Helpful?
Thank Nicole H
P_Urgoiti, Director de Relaciones con Clientes at Hotel Palacio Urgoiti, responded to this review

Dear Nicole H, we want to thank you for all your wonderful comments regarding the hotel, the rooms and the staff. We are so delighted that you enjoyed our perfect location and our level of service. It is a pleasure to have guests like you in the hotel and we sincerely hope to welcome you back. Our best regards, Palacio... More 

Cambridge, United Kingdom
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 26 October 2016

A 17th century palace relocated here from Galdakao in 2004. The architecture is beautiful and in a very peaceful location close to Bilbao. Lovely inside too. Large bedroom overlooking gardens. Big bathroom with bath and bidet. Evening meal was quite expensive but the food was Ok .Nothing special. Plenty of choice at breakfast. Very quiet.

Helpful?
Thank 15travels15
P_Urgoiti, Director de Relaciones con Clientes at Hotel Palacio Urgoiti, responded to this review

Dear 15travels15, we want to thank you for all your wonderful comments regarding the hotel and the breakfast. In the Restaurant, for lunch and for the evening meal, we have a very variated Menu with tipical basque cooking and some international also. You can have a look on our website http://www.palaciourgoiti.com/gastronomia/ Our best regards, wishing you all the best. Hotel... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 October 2016 via mobile

Brilliant golfing hotel, warm welcome and excellent views. Our second visit. However we arrived late and weary in our room only to discover the aircon was broken and unreasonably heating the room. We had pets and so could not open the windows. Hence we slept badly.

Helpful?
Thank Peter S
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 October 2016 via mobile

Based on reviews on this site we decided to stay here on the night prior to getting the ferry from Bilbao. We found it quite easily using the co.ordinates on the hotel website and the appearance is good. Reception was friendly and helpful and our room was fine. However the catering arrangements leave a lot to be desired! In the... More 

Helpful?
Thank Robert D
London
Level Contributor
275 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
Reviewed 1 October 2016 via mobile

Decided to stay as an alternative to staying in Bilbao to see the Guggenheim & it served its purpose but nothing more. We didn't have a car & Bilbao perfectly doable by the regular bus (just down from the roundabout). 1 every half hour during the week (hourly Sunday) & at €3.70 for 2 we thought it was great. Lovely... More 

Helpful?
Thank BarristerLondon
Toulouse, France
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 30 September 2016

We stayed here for one night and we were supposed to come back two days later, but we cancelled our second booking because the staff could not guarantee that we would be assigned a quiet room. For some unknown reason, the suite is located right nex to the elevators, so you will hear noise every time someone uses them. The... More 

Helpful?
Thank Clarisita
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2016

We stayed here for one night and were greeted by a very helpful and friendly staff. Our room was very clean and it had a nice balcony with table and chairs. The only problem was the couple that stayed next door. They may have had their door open either way too loud and TMI. We turned on the sound machine... More 

Helpful?
Thank dokoliday
Manama
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 23 September 2016

This was our favourite place in the Basque country. We had a room with balcony overlooking the covered courtyard. The room was a good size, well appointed and the bathroom was luxurious. The staff were helpful without being precious or overbearing. Overall good value for money and would stay there again.

Helpful?
Thank BridgeQueen_12
Badalona, Spain
Level Contributor
196 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 21 September 2016

Stayed one night recently for business. The best is their location from the airport and at the same time you find yourself in a big green landscape. Staff is nice and helpful and the place as building and services is very nice. However I think the 4 star rate is not well deserved. My room was on the ground floor... More 

Helpful?
Thank xIshidax

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Palacio Urtoiti is a boutique hotel with golf, near the airport and to the center of Bilbao. ... more   less 

Additional Information about Hotel Palacio Urgoiti

Address: Arritugane, s/n, 48100 Mungia, Spain
Region: Spain > Basque Country > Province of Vizcaya > Mungia
Price Range: $124 - $852 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palacio Urgoiti 4*
Number of rooms: 43
Reservation Options:
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Also Known As:
Palacio Urgoiti Bilbao
Palacio Urgoiti Hotel Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palacio Urgoiti staff and other travellers.
5 questions
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Cheshire, United Kingdom
over a year ago
Manchester, United Kingdom
over a year ago
London
Cheshire, United Kingdom
Cheshire, United Kingdom
over a year ago

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Questions? Get answers from Hotel Palacio Urgoiti staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“so quiet that every room must be great”
 of 5 bubbles O6526MNnicoleh, 9 Nov 2016 | Read review
“Ask for room away from terrace outside the resto/bar”
 of 5 bubbles SallyB584, 30 Apr 2016 | Read review
“Ask for a room faciang the airport - great view”
 of 5 bubbles fun2fun, 14 Nov 2015 | Read review
“Ground floor room with balcony overlooking golf course are favourite for us.”
 of 5 bubbles ValJohn7, 12 Nov 2015 | Read review
“south facing have great views .”
 of 5 bubbles antonyc498, 1 Oct 2015 | Read review
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