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Four Points by Sheraton Caguas Real Hotel & Casino

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500 Alhambra En Granada Boulevard, Caguas 00726 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (170)
360
Panoramas (45)
Room & Suite (142)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 14/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Caguas Real Hotel & Casino
Updated 14/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 hotels in Caguas
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Four Points by Sheraton Caguas Real Hotel & Casino is a short drive from downtown San Juan and a couple minutes away from major corporations. The perfect retreat, our hotel in Caguas, Puerto Rico offers many flexible spaces for any event.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Waterslide
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Wine / champagne
Vending machine
Car hire
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Dining area
Fireplace
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
435Reviews16Q+A50Room tips
Traveller rating
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  • 67
  • 27
  • 33
Time of year
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Popular mentions
jane w wrote a review Oct 2021
Boston, Massachusetts42 contributions33 helpful votes
This a nice clean hotel with polite conscientious staff. Nice pool area. It is well located near a major highway for quick access to explore the country. This is a good hotel to consider just south of San Juan. I would stay there again.
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Date of stay: October 2021
Rooms
Location
Service
1 Helpful vote
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GlobalDevNomad wrote a review Jun 2021
Almaty, Kazakhstan60 contributions
We absolutely loved this gem of a hotel. Luis checked us in and went above and beyond to make sure we had a great stay. He was a fountain of knowledge and gave us some great restaurant tips on our way out! The rooms are spacious and spotless and the Internet was fast. We stayed in a king suite and a double room. The king suite had two giant TVs and a microwave and fridge. The hotel rooms were very modern and design and the beds for extremely comfortable.The pool was immaculately clean and kids absolutely loved the two slides. One note though for families, there really are no breakfast options. As a envoy diamond member, we did have that action of grab and go breakfast, but it was actually lunch! It was either a ham and cheese croissant with chips and a Coke or a ham and cheese sandwich with chips and a Coke. Also strangely, they only would give us two meals per room even though we were a party of six. Despite that little hiccup, this is a great hotel. My only complaint is the same one that many other people have mentioned. I don’t see why we need to pay $12/night for parking when the hotel is located in the middle of nowhere in the parking lot is absolutely ginormous!
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: No breakfast options on site. Be prepared to pay $12 a night for parking
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Elizabeth P wrote a review Mar 2021
3 contributions
My family and I stay at the hotel for a weekend and I have to say that the room was very clean, the service was very caring in front desk and David at the pool is excellent. He Serv us with passion, good will and professionalism. Is my second time here and won’t be the last.
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Date of stay: March 2021Trip type: Travelled with family
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Joseph B wrote a review Oct 2020
Humacao, Puerto Rico11 contributions2 helpful votes
Four Points by Sheraton Caguas Real is just what we needed going thru this Post Pandemic times. Our family felt very safe with safety protocols and all the staff encountered are super friendly and service oriented. I definitely recommend this Hotel and I am sure once there F&B is fully operational it will be very much desired place to be. Thank you Four Points Team ❤🙌🏼
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Date of stay: October 2020Trip type: Travelled with family
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Pedro wrote a review Jan 2020
3 contributions6 helpful votes
Stayed from 12/27-1/1. The recently remodeled suite was fantastic. The beds and sofa bed were super comfortable. The Hotel staff was fantastic. Mr. Ramos was very helpful and highly service oriented. The casino hosted live bands two nights. It was a lot of fun. Highly recommend this Hotel and will defined come back.
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Date of stay: December 2019Trip type: Travelled with family
2 Helpful votes
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PRICE RANGE
US$185 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton caguas real hotel and suites, four points by sheraton caguas real hotel caguas, 4 points by sheraton caguas real hotel & suites, sheraton puerto rico, four points puerto rico, puerto rico four points, puerto rico sheraton
LOCATION
CaribbeanPuerto RicoCaguas
NUMBER OF ROOMS
125
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Frequently Asked Questions about Four Points by Sheraton Caguas Real Hotel & Casino
Which popular attractions are close to Four Points by Sheraton Caguas Real Hotel & Casino?
Nearby attractions include Jardin Botanico y Cultural William Miranda Marin (5.3 km), Plaza Palmer (5.0 km), and Guavate (7.4 km).
What are some of the property amenities at Four Points by Sheraton Caguas Real Hotel & Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Caguas Real Hotel & Casino?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Caguas Real Hotel & Casino?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Caguas Real Hotel & Casino?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Four Points by Sheraton Caguas Real Hotel & Casino?
Conveniently located restaurants include Jendy's Heladería Artesanal, Orujo Taller De Gastronomia, and Lechonera Los Pinos.
Are there opportunities to exercise at Four Points by Sheraton Caguas Real Hotel & Casino?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Four Points by Sheraton Caguas Real Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Caguas Real Hotel & Casino offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Four Points by Sheraton Caguas Real Hotel & Casino?
The staff speaks multiple languages, including English and Spanish.
Does Four Points by Sheraton Caguas Real Hotel & Casino have any great views?
Yes, guests often enjoy the mountain view available here.