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Four Points by Sheraton Caguas Real Hotel & Casino

500 Alhambra en Granada Blvd., Caguas 00726, Puerto Rico
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$12 US$106*US$94*View Deal
US$106*View Deal
Traveller (110)
Room & Suite (28)
Dining (15)
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09/04/2017 10/04/2017
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    Overview

    • Excellent45%
    • Very good27%
    • Average16%
    • Poor4%
    • Terrible5%
    Travellers talk about
    “front desk” (37 reviews)
    “puerto rico” (35 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton Caguas Real Hotel & Casino
    Hotel deals
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews front desk puerto rico nice pool area clean rooms pleasant stay hotel restaurant stay in san juan astrid pr
    Reviewed 5 days ago

    Love to stay here (at least once a year for the last 7 years) the staff is wonderful they make you feel like family. I come down here on business and after a long day the people here make you feel good again. You can...More

    Helpful?
    Reviewed 5 days ago

    I try to find the good in everything when I travel on business, and this hotel has very friendly staff members. However, the negatives far outweigh the positives at this hotel. The carpets in the hallways are FILTHY! -- ground in dirt and grime that...More

    Helpful?
    Response from Friulanno, Director of Sales at Four Points by Sheraton Caguas Real Hotel & Casino

    Dear guest, We want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, cleanliness is a key priority for our hotel and I am very sorry that we fell short of your expectations. Please rest assured that your comments...More

    Reviewed 1 week ago

    I travel once a year to visit my dad and spend a day with him. We have chosen this hotel in the last 2 years and we have liked it very much. During my last visit, Roxaine (front desk) greeted us and made us feel...More

    Helpful?
    Reviewed 3 weeks ago

    The Casino manager (Michael Diaz) goes out of the way to make everyone feel welcomed and feel like family. In addition he has a wonderful staff with the same goal to take care of any needs or requests. The hotel has a small dining room,...More

    Helpful?
    Reviewed 4 weeks ago via mobile

    Due to a death in my family my family of four had to fly to Puerto Rico. The closest hotel to the Cayey and Cidra area was this hotel. About 40 minutes from the airport. Booked through travelocity via trip advisor. I booked a double...More

    Helpful?
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    Photos
    Traveller (110)
    Room & Suite (28)
    Dining (15)
    Pool & Beach (10)
    Nearby
    Nearby Restaurants
    Restaurante Raices
    207 reviews
    2.79 km away
    Angus Ranch
    179 reviews
    4.44 km away
    Orujo Taller De Gastronomia
    133 reviews
    4.33 km away
    Bistro Tartine
    47 reviews
    3.62 km away
    Nearby Attractions
    Caguas Botanical Garden William Miranda Marin
    149 reviews
    3.56 km away
    Plaza Palmer
    78 reviews
    4.92 km away
    Tourism Family
    33 reviews
    3.76 km away
    Catalinas Mall
    30 reviews
    4.91 km away
    Questions & AnswersAsk a question
    Courtney L
    How expensive is the food in puerto rico?
    6 January 2017|
    Answer
    Response from ZuleikaRi | Reviewed this property |
    Hello, Courtney. Average of $8-$20 per person.
    0
    Votes
    Travelman360
    Is there off street parking? can you park on street at no charge?
    27 December 2016|
    Answer Show all 4 answers
    Response from Rincon C | Reviewed this property |
    There's off the street parking, no charge,
    1
    Vote
    B Ivette B
    Do you have a room with a Jacuzzi
    11 October 2016|
    Answer Show all 2 answers
    Response from Lourdes C | Reviewed this property |
    no I don't only a regular bathtub
    0
    Votes
    Room Tips
    "Any room is good, but the golf course views are really nice."
    shelly1023ap, 4 days agoRead review
    "Don't stay here -- what more can I say?"
    TallRedChicago, 4 days agoRead review
    "All the rooms has a big tv and a very comfortable bed"
    Luca B, 6 months agoRead review
    "Third floor is Sheraton Preferred Member non-smoking rooms. There mainly pool and countryside views. Views..."
    mkstop, 7 months agoRead review
    "Fourth floor is farthest from lobby and casino."
    Nelson Q, 7 months agoRead review
    "Rooms on the higher floors are less noise, good views, big and sunny"
    rodamaris06, 7 months agoRead review
    "Top floors are best, Pool gets full on weekends, Casino is worth to visit."
    montero115, 8 months agoRead review
    "don't do it"
    David E, 8 months agoRead review
    "Location was not an issue. We were in front of the pool, but did not experience any noise."
    bangula b, 8 months agoRead review
    "I would recommend you to choose a room near to the pool area or with some kind of nice view."
    Jenn_M26, 9 months agoRead review