We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/01/2018 03/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Four Points by Sheraton Caguas Real Hotel & Casino

    500 Alhambra en Granada Boulevard, Caguas 00726, Puerto Rico
    1 (787) 653-1111
    Call
    Hotel website
    Save
    Lowest prices for your stay
    02/01/2018 03/01/2018
    US$209
    US$190
    SAVE US$19
    US$209
    US$190
    SAVE US$19
    US$209
    US$190
    SAVE US$19
    Traveller (119)
    Room & Suite (123)
    Pool & Beach (37)
    Holiday Inn Express San Juan Condado
    520 reviews
    #23 of 47 hotels in San Juan
     
    Hyatt Place San Juan/Bayamon
    636 reviews
    #1 of 2 hotels in Bayamon
     
    Decanter Hotel
    237 reviews
    #3 of 47 hotels in San Juan
     
    San Juan Water & Beach Club Hotel
    1,391 reviews
    #3 of 13 hotels in Isla Verde
     
    Overview
    • Excellent47%
    • Very good26%
    • Average16%
    • Poor5%
    • Terrible6%
    Travellers talk about
    “front desk” (46 reviews)
    “puerto rico” (38 reviews)
    “chain hotel” (3 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Self-Serve Laundry
    Casino
    Babysitting
    3.5 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton Caguas Real Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Holiday Inn Express San Juan Condado
    520 reviews
    #23 of 47 hotels in San Juan
     
    Hyatt Place San Juan/Bayamon
    636 reviews
    #1 of 2 hotels in Bayamon
     
    Decanter Hotel
    237 reviews
    #3 of 47 hotels in San Juan
     
    San Juan Water & Beach Club Hotel
    1,391 reviews
    #3 of 13 hotels in Isla Verde
     
    Rooms
    2 Jan3 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$190.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Caguas hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2257dbc9903f4ef5b02e290bb9c83f6d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":534897,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":1,"year":2018},"checkout":{"day":3,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2257dbc9903f4ef5b02e290bb9c83f6d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":209,"lowestMetaPrice":190,"additionalPartner":false,"highestMetaPriceDisplay":209,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":209,"lowestMetaPrice":190,"highestMetaPriceDisplay":209,"hotelName":"Four Points by Sheraton Caguas Real Hotel & Casino","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjIyNTdkYmM5OTAzZjRlZjViMDJlMjkwYmI5YzgzZjZkIiwiQUlLIjoiOGMzOTExYmY5OTZjNDRhNWFmNTVlZjg2NGIwMDgzMjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/01/2018", "checkOut": "03/01/2018", "lowestPrice": "US$190", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (382)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 274 reviews

    Reviewed 2 weeks ago

    I will admit, I understand that Hurricane Maria took a good shot at this Sheraton, but I think the issues that prevail may be beyond just Mother Nature. The carpet is filthy, and the smell of the hotel is quite stale. Air conditioning units are...More

    Thank Amitava Michael K
    Response from Jorge R, Front Office Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded yesterday

    Hi, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Certainly the hurricane affected us a lot to the property and communication systems but we continue working to give...More

    Reviewed 7 November 2017 via mobile

    We stayed at the four point Sheraton in Caguas for a weekend and the experience was awesome.Very confortable room and exceptional rate.Dont miss the Le Bustro Rest and you would enyoy a delicious dinner.

    Thank Luis A R
    Reviewed 25 September 2017

    Well appointed chain hotel. Modest but adequate in-hotel restaurant. Nice pool. Room was clean and cool with good internet access. very accessible to downtown Caguas restaurants. etc. Front desk was understaffed and a little slow.More

    1  Thank Alison L S
    Response from Yariann A, Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 18 October 2017

    Thank you for your feedback Alison, we really appreciate it. We are glad to know you found our hotel to be functional and that our cleanliness pleased you. It is our goal that every guest enjoy a comfortable stay and to make them feel at...More

    Reviewed 13 August 2017 via mobile

    Where can we start? From the discourteous front desk, dirty room, exaggerated parking cost or the lamest, no express check out. Sunday only way to do check out is by 1980s doing the line at the Front Desk and they only have 1 attendant. 1.5...More

    Thank tattoolawyer
    Response from Friulanno, Director of Sales at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 15 August 2017

    Dear guest, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal. Thank you again for your feedback and for being our guest....More

    Reviewed 11 August 2017

    I had an excellent visit at Sheraton Four Points. I had expected more of a typical business hotel but found it very resort-ish and relaxing. It is an excellent hybrid for any type of traveler. Location wise, it's basically near to many of the main...More

    Thank zach F
    Response from Yariann A, Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 18 October 2017

    Thank you for choosing Four Points by Sheraton Caguas Real during your recent stay in beautiful Puerto Rico. We are pleased to know that you has such a great experience while at our property. We look forward to welcome you back! Yariann Adorno E-Commerce Manager

    Holiday Inn Express San Juan Condado
    520 reviews
    #23 of 47 hotels in San Juan
     
    Hyatt Place San Juan/Bayamon
    636 reviews
    #1 of 2 hotels in Bayamon
     
    Decanter Hotel
    237 reviews
    #3 of 47 hotels in San Juan
     
    San Juan Water & Beach Club Hotel
    1,391 reviews
    #3 of 13 hotels in Isla Verde
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$134 - US$305 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 126
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, getaroom.com, Hotels.com, Travelocity, Orbitz, Hotwire, HotelQuickly, TripOnline SA and Cancelon so you can book your Four Points by Sheraton Caguas Real Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Caguas
    • Also Known As
    • Four Points By Sheraton Caguas Real Hotel And Suites ,
    • Four Points By Sheraton Caguas Real Hotel Caguas ,
    • 4 Points By Sheraton Caguas Real Hotel & Suites ,
    • Sheraton Puerto Rico ,
    • Four Points Puerto Rico ,
    • Puerto Rico Sheraton ,
    • Puerto Rico Four Points
    Add Photo Photos
    Traveller (119)
    Room & Suite (123)
    Pool & Beach (37)
    Dining (15)
    Hotel & Grounds (133)
    Business Centre & Event Rooms (5)
    Bathroom (3)
    Nearby
    Nearby Restaurants
    Lechonera Figueroa
    6 reviews
    3.40 km away
    Angus Ranch & Co.
    191 reviews
    4.36 km away
    Restaurante Raices
    218 reviews
    2.71 km away
    Cayo Fresco Restaurante Caribeno
    23 reviews
    3.52 km away
    Nearby Attractions
    Caguas Botanical Garden William Miranda Marin
    164 reviews
    3.49 km away
    21 Climb and Tour
    35 reviews
    7.45 km away
    Plaza Palmer
    85 reviews
    4.83 km away
    Altitude Trampoline Park
    29 reviews
    7.80 km away
    Ask a question
    Questions & Answers
    Courtney L
    6 January 2017|
    Answer
    Response from ZuleikaRi | Reviewed this property |
    Hello, Courtney. Average of $8-$20 per person.
    0
    Votes
    Travelman360
    27 December 2016|
    AnswerShow all 4 answers
    Response from Rincon C | Reviewed this property |
    There's off the street parking, no charge,
    1
    Vote
    B Ivette B
    11 October 2016|
    AnswerShow all 2 answers
    Response from Lourdes C | Reviewed this property |
    no I don't only a regular bathtub
    0
    Votes
    Room Tips
    "any room will be perfect"
    Read review
    "all are good"
    Read review
    "Any room is good, but the golf course views are really nice."
    Read review
    "Don't stay here -- what more can I say?"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing