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Hotel Chinzanso Tokyo

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Traveller (910)
Room & Suite (522)
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Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“four seasons”(24 reviews)
“garden view”(12 reviews)
“luxury hotel”(9 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Hotel Chinzanso Tokyo
Offers & Announcements: Package Deal
Offers from Hotel Chinzanso Tokyo
Offers & Announcements: Package Deal
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Reviews (772)
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162
43
11
6
1
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All reviewsfour seasonsgarden viewluxury hotelan oasisthe nearest train stationroom serviceil teatrojapanese gardensoba restaurantexecutive suitebeautiful rooml occitaneimpeccable servicekobe beefcharming hotelyu spapool and spa area
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31 - 35 of 223 reviews
Reviewed 28 October 2017

Beautiful room and hotel. The garden was amazing and the traditional Japanese breakfast was a great experience. Every single employee we encountered was kind and patient with us (we do not speak Japanese) Highly recommend!

Review collected in partnership with this hotel
1  Thank caylapearson
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 31 October 2017

Dear caylapearson Sama, Thank you for your "Wonderful!" comment! It was a pleasure to read that you fully enjoyed everything and appreciated our staff. We would be happy to welcome you back one day! With warm regards, Andre Sol

Reviewed 21 October 2017 via mobile

Located in city center not far from Shinjuku. The hotel has this peaceful and quietness which relaxes you. Hotel is a classic European designed building, beautiful marbles layer in many places. There is a hot springs located on second floor with swimming pool. Breakfast can...More

Thank Andrew T
Response from htl-chinzansotokyo, Guest Relations Manager at Hotel Chinzanso TokyoResponded 26 October 2017

Dear Andrew T Sama, Thank you for staying with us and for taking the time to share your wonderful comments. I was delighted to know that you could relax in our hotel and fully enjoyed the garden and especially the hot spring bath. It was...More

Reviewed 18 October 2017

Hotel Chinzanso is everything it advertises and more. I was so pleased with the service, the huge room, the Onsen (yes ... they have an onsen!! - rare in Tokyo), the restaurant, the gardens. Yes, it's a bit out of the way but the airport...More

Thank DJNKSingapore
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 26 October 2017

Dear DJNKSingapore Sama, "Blissful Haven"! I really liked the title of your review. Thank you so much for taking the time to give your comments on this site. You wrote that you will definitely return and I hope we can welcome you back soon. With...More

Reviewed 18 October 2017

I love this hotel, weekday stay they have reasonable price. The hotel room is big, not like other Japanese hotel rooms are tiny small. The floor level we stayed has nice view at day or night. In Japan, most restrooms have heat seat toilets, that...More

1  Thank SunnyRowlandHeights
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 26 October 2017

Dear SunnyRowlandHeights Sama, Thank you very much for choosing Hotel Chinzanso Tokyo and for writing a kind and very positive review. It was a pleasure to read that you loved our hotel and fully enjoyed your stay. You said you will stay again - we...More

Reviewed 9 October 2017

We have just spent 4 nights at this hotel. Whilst it is a little bit out of the way there are shuttle buses and you can walk about 7 mins to the closest metro station. There are always lots of taxis parked out the front...More

Thank Kerry45_10
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 16 October 2017

Dear Kerry45_10 Sama, Thank you for staying 4 nights with us and for taking the time to write down your comments. You really enjoyed the garden and I can fully understand it. It is a real pleasure to walk around, no matter the time of...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$249 - US$557 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$249 - US$557 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (910)
Room & Suite (522)
Dining (140)
Pool & Beach (12)
Amenities (64)
Business Centre & Event Rooms (15)
Nearby
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Questions & Answers
Ask a question
Jen W
16 May 2018|
AnswerShow all 3 answers
Response from htl-chinzansotokyo | Property representative |
Dear Jen W, Thank you for your inquiry. At the moment there are quite a few fireflies in our garden. It is impossible to predict nature, and we cannot be certain when is the last day to see them. Around the middle of June... More
1
Vote
floridacruisegirl201
25 January 2018|
AnswerShow all 3 answers
Response from htl-chinzansotokyo | Property representative |
Dear Guest, Thank you for your question. I believe you have already been informed by us and we received your booking. We are happy to welcome you soon!
0
Votes
Anna D
27 October 2017|
AnswerShow all 7 answers
Response from htl-chinzansotokyo | Property representative |
Dear Ms. Anna D, Thank you for your question and my apologies for the late reply. Unfortunately, our hot spring bath is only for hotel guests and for visitors who do book a treatment at the spa. The spa facilities are not... More
1
Vote
Room Tips
"Get garden view, top floor better"
Read review
"Garden view is nice; but look for deals with breakfast and/or spa access included."
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"City facing rooms get hot in the morning sunrise, best to pick garden view"
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"Garden views are by far the best"
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