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Traveller (1160)
Room & Suite (601)
Dining (76)
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Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent61%
  • Very good33%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Fitness centre
Concierge
Wheelchair Access
Business Centre
Dry Cleaning
Self-Serve Laundry
Free Parking
Pool
4 Star Hotel
Offers from Hotel Niwa Tokyo
Offers & Announcements: Special Deal
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Location and contact
1-1-16 Kanda Misakicho, Chiyoda 101-0061, Tokyo Prefecture
Name/address in local language
Hotel website
17.1 km to Haneda Airport
659 restaurants are within a 0.5 km radius
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Rooms
29 Jul30 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,170)
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Traveller rating
861
389
49
11
12
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LanguageEnglish
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861
389
49
11
12
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1 - 5 of 1,322 reviews
Reviewed 2 days ago

Stayed for three nights and would definitely go back again. The hotel is everything we were looking for: comfortable, quiet, and located close to transit toward the center of the city. It was that, and more. The staff was very helpful, and we were very...More

1  Thank ezusa
Response from M3810, Guest Relations at Hotel Niwa TokyoResponded 2 days ago

Dear ezusa, I was absolutely delighted to read your feedback following your recent stay with us at Hotel Niwa Tokyo, and many thanks for taking the time to write your kind comments about all aspects of the hotel including the service and facilities. Your positive...More

Reviewed 2 days ago

I booked through Expedia for "$128" per night, but it ended up being $250. So that's scam #1. Then, when I got to the hotel, they said my room was smoking even though I carefully chose non-smoking. They blamed Expedia, but wouldn't change it without...More

1  Thank PRMan99
Response from M3810, Guest Relations at Hotel Niwa TokyoResponded 2 days ago

Dear PRMan99, Thank you for choosing Hotel Niwa Tokyo as your home away from home. We appreciate that you have taken the time to write such a detailed review and feedback. We value your comments and will take the appropriate measures to address your concern....More

Reviewed 3 days ago

Staff was extremely kind, attentive and helpful. Since my previous visit, the English has improved significantly. The regular breakfast was very good, the Japanese one excellent! And the room was quiet. All this made for a very pleasant stay.More

Thank FRC_2011
Response from M3810, Guest Relations at Hotel Niwa TokyoResponded 3 days ago

Dear FRC_2011, Thank you for coming back to stay with us again. We appreciate to hear that you liked the stay with us. Your review and feedback would help us a lot to improve our service, and we wish you will be back to visit...More

Reviewed 1 week ago via mobile

Pleasant stay. Plenty of choice for breakfast English or Japanese. Decent sized room with all the bathing/hair requirements. Worth remembering you can’t book into your room until 3pm so if you have an early morning landing into Tokyo book an extra night from the day...More

Thank Val R
Response from M3810, Guest Relations at Hotel Niwa TokyoResponded 1 week ago

Dear Val R, Thank you for choosing Hotel Niwa Tokyo as your home away from home. We appreciate to hear that you liked the stay with us. Your review and feedback would help us a lot to improve our service, and we wish you will...More

Reviewed 2 weeks ago

A really well apportioned hotel with excellent service and standards. Great breakfast Lovely friendly and helpful staff Rooms well furnished and relatively roomy for Tokyo Easy walk to metro and transport Great place to stay if you are catching a baseball gameMore

Thank C H
Response from M3810, Guest Relations at Hotel Niwa TokyoResponded 1 week ago

Dear CH, Thank you for taking the time to write your comments. Hotel Niwa Tokyo has an ideal location in aspect of convenience. It is only 5 minutes from the rail and metro station, and there are many shops and restaurants around the hotel. It...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$109 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Chiyoda
#8 Business Hotel in Chiyoda
#13 Luxury Hotel in Chiyoda
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$109 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Chiyoda
#8 Business Hotel in Chiyoda
#13 Luxury Hotel in Chiyoda
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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