We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palace Hotel Tokyo

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Palace Hotel Tokyo
View Map
{"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

908 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 523: English reviews
Reviewed 5 days ago NEWvia mobile

Palace hotel is one of the newest hotels in tho which is located around the imperial palace. Thus you need sometimes to go to Ginza or other shopping area.The design is very modern Japanese. The hotel itself is quite huge and spacious. The guest room offers a very magnificent view. The room is very well designed and spacious. The service...

 Report
Helpful?
Thank N_Pausawasdi
Singapore
Reviewed 6 days ago NEW

Rooms are spacious, comfortable and fitted with the latest amenities. Service is excellent in the discreet Japanese style. Concierge was very knowledgeable, helpful and gave very good ideas for food, places. The hotel is quite new. We got woken up at 6 am by a 7.3 earthquake. The rocking was very gentle and calm, with soft squeaking in the framework...

 Report
Helpful?
Thank GreenDoorSingapore
Beaconsfield, United Kingdom
Reviewed 1 week ago

Arrived directly from London and fortunately did not have long to wait until our room was ready. Very smooth and professional check-in and a lovely room with balcony overlooking the Wadakura Fountain and plaza. On arrival we were staying 3 nights and a further single night prior to return to England. The room was excellent for a city hotel with...

 Report
Helpful?
Thank Peter B
Hoorn, The Netherlands
Reviewed 1 week ago

just coming from a beautiful contemporary Zen hotel in Kyoto, the first look in our hotel room was a bit disappointing. Stains on the chairs and carpet and we had really to find our way around in our bedroom. But to be honest. The room has everything, is nice, big and has all amenities you need and would expect for...

 Report
Helpful?
Thank amigo42
Hanoi, Vietnam
Reviewed 1 week ago

Just next to the real Palace with access to a perfect running route around it. Great for a morning run full of palace view. Fabulous in room facility with an extremely nice bed Friendly staff and great service with ice water at night which is so nice for summer. Also the ice water and towl at hotel gate for morning...

 Report
Helpful?
Thank nguyeinsang
Reviewed 1 week ago via mobile

Got nothing to say but perfect. This was my second time and the lounge staff recognized me immediately. After a sincere and warm welcome they provided us with everything that we asked for, even an onsen egg for breakfast!

 Report
Helpful?
Thank KinDee1234
Houston, Texas
Reviewed 2 weeks ago

Okay, this place is expensive. Japan is expensive. Tokyo even more expensive. Given that, this place was great. Central location, great service, helpful staff, fantastic rooms. All you could ask for in a hotel.

 Report
Helpful?
1Thank ByronFurseth
Hong Kong, China
Reviewed 3 weeks ago

The room was amazing and the hotel is really well located. If you're lucky and you get a room of the palace, thats even more amazing. When you wake up, have a cup of self made nespresso on your balcony, and just look out at the greenery. Of course, you also pay for it. Japanese service is impeccable and especially...

 Report
Helpful?
Thank jwylam
Reviewed 3 weeks ago

It's in Tokyo, it's a 5 star hotel, so take for granted that the service is perfect in every respect. The staff are incredible and seem to have a sixth sense of your needs. The entrance foyer is beautifully designed, contemporary yet very Japanese. (The carpets are so luxurious it is a struggle to wheel your suitcase.) The rooms are...

 Report
Helpful?
Thank David H
New Jersey
Reviewed 3 weeks ago

I have stayed in some of the best hotels in Asia, and the Palace ranks very high in that group. The rooms are beautiful and well designed, with toiletries to fit any need of the guests. My room had a balcony that overlooked the moat of the Imperial Palace. The location is perfect, within walking distance of the Ginza district...

 Report
Helpful?
Thank RuthyNewJersey

738 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (667)
Viewed
Bathroom (40)
Viewed
Room/Suite (92)
Viewed
View from Room (86)
Viewed
Hotel & Grounds (102)
Viewed
Dining (50)
Viewed
Family/Play Areas (5)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (284)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (71)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (23)
Viewed
Dining (37)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Chiyoda
Ginza / Tokyo Nihonbashi
Mandarin Oriental, Tokyo
Ginza / Tokyo Nihonbashi
The Tokyo Station Hotel
The Tokyo Station Hotel
#3 of 70 in Chiyoda
927 reviews
Ginza / Tokyo Nihonbashi
Imperial Hotel Tokyo
Imperial Hotel Tokyo
#6 of 70 in Chiyoda
1,769 reviews
Show Prices
Show Prices
Show Prices
Ginza / Tokyo Nihonbashi
Shangri-La Hotel, Tokyo
Ginza / Tokyo Nihonbashi
Four Seasons Hotel Tokyo at Marunouchi
Odaiba / Shiodome / Shinbashi
Conrad Tokyo
Conrad Tokyo
#1 of 107 in Minato
2,545 reviews
Show Prices
Show Prices
Show Prices

Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Grand Kitchen
Grand Kitchen
Cuisines: European, International
The Palace Lounge
The Palace Lounge
Cuisines: Cafe, European
Crown Restaurant
Crown Restaurant
Cuisines: French, European
Lounge Bar Prive
Lounge Bar Prive
Cuisines: French
Amber Palace
Amber Palace
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With an incomparable perspective on the city and a singular, moat-side location across from the Imperial Palace gardens, Palace Hotel Tokyo opened on 17 May 2012 in the city's Marunouchi business district as part of a JPY 90 billion mixed-used development that includes 290 guestrooms, 10 restaurants and bars, and Japan’s very first evian SPA. ... more   less 

Additional Information about Palace Hotel Tokyo

Address: 1-1-1 Marunouchi, Chiyoda 100-0005, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $564 - $1,371 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palace Hotel Tokyo 5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Amex, Expedia, Hotels.com, Booking.com, Agoda, Cheap Tickets, Travelocity, Odigeo and Priceline so you can book your Palace Hotel Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palace Hotel Tokyo Japan
Hotel Style:
#1 Romantic Hotel in Chiyoda
#1 Spa Hotel in Chiyoda
#1 Luxury Hotel in Chiyoda
#2 Business Hotel in Chiyoda
#8 Family Hotel in Chiyoda
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Palace Hotel Tokyo staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Palace Hotel Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing Imperial Palace have a narrow view of the grounds. The ones with balcony faces a very spacious park.”
 of 5 bubbles GreenDoorSingapore, 3 Dec 2016 | Read review
“Room that faces the palace with a balcony.”
  • Balcony was big. fits two big outdoor chairs
  • two sinks
  • Deluxe room - one of the most regular options.
 of 5 bubbles jwylam, 18 Nov 2016 | Read review
“Ask for Palace Garden view.”
 of 5 bubbles K8362QAdavidh, 17 Nov 2016 | Read review
“Choose a room with balcony overlooking the Imperial Palace”
  • The view from my hotel balcony
 of 5 bubbles RuthyNewJersey, 13 Nov 2016 | Read review
“Pay extra for the club level, which includes food (e.g. breakfast), drinks, and a deck from which on a clear day you can see Mt. Fuji.”
 of 5 bubbles newbreak_kid, 12 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay