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Palace Hotel Tokyo

1,239 reviews
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Traveller (1059)
Room & Suite (521)
Storyboard
Overview
  • Excellent79%
  • Very good17%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“grand kitchen”(29 reviews)
“balcony room”(13 reviews)
“large balcony”(13 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Palace Hotel Tokyo
Special Offer: USD100 hotel credit
Hotel deals
Contact Info
Name/address in local language
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Reviews (1,239)Write a Review
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644
76
8
4
2
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All reviewsgrand kitchenbalcony roomlarge balconythe club loungeimperial gardensushi restaurantrooms are spacioussubway stationwalking distancewonderful hotelbuffet breakfastwonderful stayturn down servicejet lagfavorite hotelrestaurant reservationsmount fuji
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61 - 65 of 734 reviews
Reviewed 3 September 2017

I stayed there early August. This is the first I stay after their full renovation. It is very convenient as the subway can connect to the basement of the hotel. However, the front door service can be improved. More smile and quicker action is needed....More

Thank Rachel T
Reviewed 31 August 2017 via mobile

If I could I would put 6 stars to this hotel. Spectacular hotel, very friendly staff, spacious rooms, good food, great installations, perfect and convenient location. Also they adapted to our necessities not once or twice but three times no problem! Very happy stay. If...More

Thank julisalsa1976
Reviewed 26 August 2017

We loved the location and the views. We had issues with our booking and had to wait a few hours for the management to do the right thing this was really the only issue, it should have taken 5 minutes. The rooms are nice and...More

Thank Olivier M
Reviewed 26 August 2017 via mobile

Had the teppenyaki in a room- enjoyed a night of grilled vegetables, fish , foie gras and wagyu. We ordered the basic set which is more than fulfilling. Love the ambiance and service. Will definitely go again.

Thank Mingy C
Reviewed 22 August 2017

wow, gorgeous hotel, first class service and amenities. From the warm welcome to the bartenders, everything was superb. King room with a balcony was great. Bed very comfortable, bathroom very big and rain shower head, wow!! the included breakfast was delicious. we didn't use the...More

1  Thank jesse m
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$418 - US$993 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chiyoda
#2 Business Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#3 Luxury Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$418 - US$993 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chiyoda
#2 Business Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#3 Luxury Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1059)
Room & Suite (521)
Dining (185)
Pool & Beach (9)
Amenities (23)
Business Centre & Event Rooms (15)
Family and Play Areas (5)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
lofu321
3 January 2018|
AnswerShow all 5 answers
Response from MJtravels13 | Reviewed this property |
Wifi is free in the entire hotel. I'm not certain if they offer portable wifi.
0
Votes
PDChung
2 October 2017|
AnswerShow all 7 answers
Response from Mona A | Reviewed this property |
i travelled alone so i was in a king sized bed...
0
Votes
Staple P
26 June 2017|
AnswerShow all 11 answers
Response from 108Bubbles | Reviewed this property |
I would have thought the best idea was to ask the hotel directly - especially a you have not actually said whether you are staying there - I assume you are - in which case, as it is such an immaculate hotel, I would be... More
0
Votes
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Room Tips
"Ask for a room with a view of the palace and the city"
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"book a CLUB level room"
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"get a balcony"
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"A balcony was lovely and had a view of the park and city"
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