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Hotel New Otani Tokyo The Main

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Hotel New Otani Tokyo The Main
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1,367 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel New Otani Tokyo The Main
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Showing 720: English reviews
New York City, New York
Reviewed 11 November 2012

Used to be one of the best in Tokyo no longer though. Rooms can be small, desks too small to work on and staff in restaurant speaks limited English or none at all but very clean and staff polite Housekeeping is excellent. And large choice of restaurants in good location with subway lines very near

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2Thank andrewshka1121
Lusaka, Zambia
Reviewed 2 November 2012

A functional hotel in a good location. It isn't cheap for what you get and it has a bit of a 1970's feel. The garden is very nice but the hotel itself is a little tired. The local area is quite good so I would rate the location of the hotel quite high. The breakfast was quite average but the...

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1Thank Phileas F
Toronto, Canada
Reviewed 31 October 2012

For the amount I paid, I wasn't particularly thrilled with this hotel. The room was clean and comfortable, and having a room at a high floor, I had a decent view. All in all, I've stayed at much nicer places for less, and I was surprised at the little things. Pro: Internet was free in my room via cable connection....

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1Thank Nic M
Zurich, Switzerland
Reviewed 25 October 2012

After travelling across Japan we stayed a last night in Tok¥o and chose the New Otani Hotel. A very bad choice! Check-in was fast- only arriving in the room we realised that they put us in a smoking room - even tough we wrote in the reservation that we needed a non smoking room. Going back to the reception, the...

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5Thank brucewife
Southern California
Reviewed 22 October 2012

After trying to find adjoining rooms in local/non-chain hotels in Tokyo, we finally turned to the New Otani. Although it was very large and hosted tour groups, airline crew and weddings, the location and service was very good and the multi-lingual staff made the stay easy. The many restaurants within the New Otani were tasty but very expensive. Decor was...

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Thank WorkingMom_811
Scandinavia
Reviewed 20 October 2012

Pros: - Incredible views from both towers (Sky Bar is turning while you eat, buffet overpriced though) - Hotel garden is one of the best gardens in Tokyo (popular wedding spot) - A "grand" hotel with shops, overnight laundry etc. - Good beds - Totally quiet - Japanese toilet seats with spray etc. - 30+ restaurants within the one hotel!!!...

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Thank arc66
New York City, New York
Reviewed 18 October 2012

A tad dated and musty, but a very attentive staff and fairly good room accomodations. A sprawling complex, with many dining choices, albeit subpar. Satuarted with small boutiques throughout the complex that fail to draw any noticeable customer traffic.While a capital spend on freshining up the hotel is overdue, it would not deter me from future bookings..

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Thank URNYCritic
SF
Reviewed 5 October 2012 via mobile

Spent a week here at the main building. The room was comfortable and spacious though the bathroom was tiny. There are a lot of dining options here and a beautiful zen garden to unwind. It is close the stations and cabs are plentiful It's good for a business hotel and sufficiently central for one to explore the city. I had...

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Thank KeepKool
UK
Reviewed 2 October 2012

Verdict - good value but only if breakfast is included in the room rate. Ok if someone else is paying. You may feel a bit let down if you're on a personal trip. Summary: This is a huge, sprawling hotel, almost Soviet-Style in size, though not in opulence. You could get lost trying to negotiate the various entrances and exits....

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1Thank slagathor
Jaffa, Israel
Reviewed 1 October 2012

we stayed here for over a week. the hotel is very big and luxurious and rooms are very nice. the hotel has magnificent gardens and lots of restaurants and bars.It has a good location only minutes from the metro and near a great eating area. The staff will do anything to make you happy and the concierge is very helpful...

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Thank Adi N

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Staying in Akasaka / Roppongi

Neighbourhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Hotel New Otani Tokyo The Main

Address: 4-1 Kioicho, Chiyoda 102-8578, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Akasaka / Roppongi
Price Range: $278 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New Otani Tokyo The Main 4*
Number of rooms: 643
Reservation Options:
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Also Known As:
New Otani Tokyo Garden Hotel
New Otani Hotel Tokyo
Hotel New Otani Tokyo The Main Japan
Hotel Style:
#9 Business Hotel in Chiyoda
#10 Luxury Hotel in Chiyoda
#10 Family Hotel in Chiyoda
#12 Romantic Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Hotel New Otani Tokyo The Main staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a nice view, but anything above the 6th floor will be best.”
 of 5 bubbles BryanJ415, 15 Jan 2017 | Read review
“Expensive but very well worth it!”
 of 5 bubbles 948joshuar, 7 Nov 2016 | Read review
“Chose a room with garden view. Have dinner at the tepan Garden Restaurant ($$$$). Ask for the foie gras and Kobe beef.”
 of 5 bubbles TheDrT, 2 Nov 2016 | Read review
“Room at Zen floor with garden view.”
 of 5 bubbles X2562HBmm, 2 Nov 2016 | Read review
“If you ask for a room with a view, make sure you reiterate the request, otherwise you'd look down on boring tree tops!”
 of 5 bubbles Pengi21, 31 Oct 2016 | Read review
5 of 5