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Great spacious room.
As always in Japan the staff is "overly polite " and smilingly. Holding the elevator door and bowing until the door closes. A bit too much for me, but I can't change the way they are in the hospitality industry here.
service is very good.Have Stayed there now 3 times over the last 6 years. rooms are starting to get a bit dated but is very well appointed.
The pool and Gym are a bit of a walk if your staying in the main hotel.
From the moment we arrived, we felt welcomed and at home. The staff was polite, attentive and thorough. Most spoke fairly good English which was comforting in a place where, if you speak English and no Japanese, the language "barrier" is less like a barrier...More
This is a fantastic place! We had a lovely stay for four days. The staff is first rate, and the location cannot be beat. It was comfortable for sleeping and to have a nice meal. I could not recommend it more highly.
Fantastic location in Ginza, litterally a short walk away from (1) shopping areas, (2) good restaurants, (3) tourist attractions. the first day, totally jetlagged, we walked 15mins to go to the fish market for instance, very pleasant.
Faultless service, with a mind boggling amount of...More
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular
I agree with the other answers in this post. The Imperial has excellent service and will accommodate most any request. Having a highly respected hotel make your reservations in Tokyo is the best way to secure top... More
I agree with the other answers in this post. The Imperial has excellent service and will accommodate most any request. Having a highly respected hotel make your reservations in Tokyo is the best way to secure top reservations.