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The Tokyo Station Hotel

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Traveller (1299)
Room & Suite (783)
Dining (144)
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Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“narita express”(74 reviews)
“dome room”(22 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (1,342)
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606
115
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1 - 5 of 753 reviews
Reviewed yesterday

The Tokyo Station Hotel is not only a historic venue, but it is also one of the most memorable service experiences ever! Our stay begun by being treated at the cab with our luggage and having it happily delivered to our room. All of the...More

Thank Michael R
Reviewed 3 days ago via mobile

We just returned from our visit to Tokyo and our first-rate stay at the Tokyo Station Hotel. To begin, the service was exemplary. This hotel is more than fully staffed and there is an over abundance of people to help answer a question or just...More

Thank lindayoung117
Reviewed 5 days ago

This hotel is situated right in the Tokyo station. It is therefore very central to all transport by Shinkansen or trains. The hotel room was absolutely magnificent with a beautiful bathroom and seating area. We were in a dome room with two beds. The service...More

1  Thank imogenAustralia
Reviewed 6 days ago

Very nice looking hotel, very central, however the rooms are small and odd. Too bad. This hotel is ok while travelling alone, not with a familly. I would only recommend it for its look and good location.

Thank chriscoquillot
Reviewed 1 week ago

We stayed here in part because of the breakfast buffet and central location. It is literally in the Tokyo Station subway and train station, so it is easy to get around. A great link between airport and Tokyo sights. Shopping, shrines and temples all within...More

1  Thank Cynthia S
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Most Booked Properties in Chiyoda
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$334 - US$804 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Chiyoda
#3 Family Hotel in Chiyoda
#4 Romantic Hotel in Chiyoda
#7 Business Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$334 - US$804 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Chiyoda
#3 Family Hotel in Chiyoda
#4 Romantic Hotel in Chiyoda
#7 Business Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1299)
Room & Suite (783)
Dining (144)
Pool & Beach (3)
Amenities (42)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
iamshiwei
22 April 2018|
AnswerShow all 4 answers
Response from 2018traveler2018 | Reviewed this property |
I would suggest calling the hotel directly with any requests. I sent them an email through their website and didn’t receive a response. But don’t worry, other than this little glitch, the service at the hotel is impeccable... More
1
Vote
Agnes O
3 April 2018|
Answer
Response from CKimoff | Reviewed this property |
Hello, You can email the concierge to request a room closer to the elevators. I'm sure they will be happy to help. I can't include the email in this note, but you will find it on TSH's website (I did). That said, I'd caution... More
1
Vote
Sary N
1 April 2018|
AnswerShow all 6 answers
Response from 2018traveler2018 | Reviewed this property |
As a first time Tokyo visitor (and non-Japenese speaker) I was looking for convenience and safety. This hotel hit the mark. It’s adjacent to Tokyo Station/ rail station which is one of the main rail hubs. The concierge will... More
0
Votes
Room Tips
"Our room was extremely soundproof. Check for deals on hotel website."
Read review
"Our room was a dome room - it was a long walk to reception but there were guiding lights in the passage to..."
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"Domeview looks at subway station, not necessarily bad"
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"All rooms are quiet even though above a station and there is a spacious plaza at front"
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