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The Peninsula Tokyo

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The Peninsula Tokyo
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1,575 Reviews from our TripAdvisor Community

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Showing 1,025: English reviews
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Reviewed 1 week ago NEW

We stayed in an executive suite at Peninsula Tokyo last July. The location could not be better. All the major shopping malls are within walking distance, and everything you buy at the malls could be sent to your room directly.

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Helpful?
Thank Jerry W
Reviewed 1 week ago via mobile

I came to Tokyo over Christmas New Year. I divided my time among the Mandarin Oriental and Pennisula Hotel. I stayed in suites at both Hotels. I was surprised at the lack of service of the Pennisula. When your spending over 1k a day for a room you expect top notch quality service. Here are some points: Check in -...

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Helpful?
Thank Charlie W
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear Charlie W Firstly, I would like to thank you for taking time to share your feedback about your experience at The Peninsula Tokyo. It is through comments and messages such as yours that we are able to improve our services and facilities to meet and exceed all of our guests’ expectations. I truly regret that you encountered some inconveniences...

Tulsa, Oklahoma, United States
Reviewed 1 week ago

This hotel was the highlight of the trip, perfection. Everything is designed beautifully for functionality and comfort, and it's uber chic. Incredible attention to detail and minimalist decor showcase the spectacular view over the imperial palace. It was like looking back in time, truly a spiritual experience going to Japan and visiting the ancient temples. The Peninsula Tokyo is somewhere...

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Thank rainforesttrvlr
Reviewed 1 week ago via mobile

We first stayed at the Peninsula last year in March 2016 on our first visit to Tokyo. Returning this year we decided to stay for a night before traveling up to Niseko. Great location walking distance from the imperial place and about 4 minutes walk to the train station. It's just 30 minutes to the airport by train/ monorail so...

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Helpful?
Thank Mark R
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear Mark R Thank you for choosing The Peninsula once again for your recent visit to Tokyo. We appreciate your continued loyalty and support. Thank you very much as well for your kind and motivating feedback. We were delighted to learn that you had a wonderful experience on your last visit, and we were also very happy to read that...

Toronto, Ontario
Reviewed 2 weeks ago via mobile

Stayed for 2 nights. Welcoming and very courteous staff. Clean and spacious room. Updated and modern bathroom. We enjoyed everything about our stay here! Wish we could have stayed longer. Highly recommend this hotel.

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Helpful?
Thank 484aisha
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear 484aisha Thank you for choosing The Peninsula for your recent visit to Tokyo.We are delighted you had the opportunity to experience the hotel and we are very grateful for your kind comments. We are thrilled to hear that you would return for another stay. We look forward to welcoming you back soon! Yours Sincerely Sonja Vodusek General Manager

Reviewed 2 weeks ago

My favorite hotel in Tokyo. Great location, wonderfully luxurious and quiet. The rooms are huge and very well appointed. The living area has a sliding door to keep out any hall noises (which there are none...the place is like a vault). The bathroom is beautiful and all fixtures are very high quality. The gym is great and the pool has...

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Helpful?
Thank Jonathan E
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear Jonathon E Thank you for sharing your recent experience with us on Trip Advisor. We are grateful to read that every aspect of your stay was fantastic, and that you appreciated the hotel facilities and amenities. We appreciate your gracious comments and we look forward to seeing you again in the future. Yours Sincerely Sonja Vodusek General Manager

Drobak, Norway
Reviewed 2 weeks ago

The Peninsula means quality, at least it should do! From the welcome outside to the in-room check inn is perfect. We also had the Rolls Royce pick up and that was lovely. Room quality was super and the beds are the best! I would really like to visit more Peninsula Properties.

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Helpful?
Thank joacimnorway
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear joacimnorway Thank you for visiting The Peninsula Tokyo and for sharing your thoughtful comments. Our staff works hard to provide our guests with exemplary service and memorable experiences, and we are very appreciative when guests like yourself take notice of these details. My colleagues and I look forward to welcoming you back to the hotel in the near future....

Veracru
Reviewed 2 weeks ago

Excellent hotel and service, unbeatable location... You can´t be near to Imperial Palace than in The Peninsula... walking distance to Ginza. Superb restaurants and bars. If you can stay at leats a couple of nights in this great hotel. You will not regret it.

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Thank Hector D
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear Hector D Thank you for your lovely review of The Peninsula Tokyo. I am thrilled to hear that your visit was enjoyable. We strive to create lasting memories for our guests, and we are very pleased to know that we have reached your expectations. We truly appreciate your kind words and will make sure to share your compliments with...

Sun City, Arizona
Reviewed 4 weeks ago

I have gone to so many 5-star hotels, but this by far tops them all. First off, the check-in was such a breeze. After we got in the lobby, one of the staff led us to our suite and checked us in our own suite, without having to wait in the lobby. Our suite had all the amenities that we...

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Helpful?
Thank Margaret P
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear Margaret P Of all the luxury hotels to choose from in Tokyo, we thank you for staying at The Peninsula and for sharing your thoughtful comments. Our staff works hard to provide our guests with exemplary service and memorable experiences, and we are very appreciative when guests like yourself take notice of these details. My colleagues and I look...

Sydney, Australia
Reviewed 5 weeks ago via mobile

Just so good. Location, staff, rooms and experience are second to none. Amazing. We also did the Pokemon experience with our children. Disney would be proud! Fantastic. One of the great hotels anywhere.

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Helpful?
Thank Matthew D
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear Matthew D It is always a pleasure to receive such a wonderful review! Thank you for taking the time to share your feedback of your visit here. We are much delighted that you enjoyed your stay, especially the Pokemon experience with your family. We look forward to your swift return to Tokyo and thank you again for staying with...

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Peter
Peter
Cuisines: International, Grill
Hei Fung Terrace
Hei Fung Terrace
Cuisines: Chinese
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Peninsula Tokyo offers 314 spacious guestrooms, including 47 suites, five restaurants, a modern lounge bar, two ballrooms, six elegantly designed function rooms, a wedding chapel, a Japanese ceremony room, a fitness centre, The Peninsula Spa, a fleet of Rolls-Royces, Mini-Coopers, and BMWs, and two jewellery shops. Guestrooms are among the largest and most technologically advanced in Tokyo and offer stunning views of the city, the Imperial Palace Gardens and Hibiya Park. Interior designer Yukio Hashimoto, an alumnus of renowned Japanese interior design firm Super Potato, intertwines rich earth tone colours, woods, lacquer, marble and stone with design and functionality to create a luxurious living environment described as "international in design, but Japanese by inspiration." ... more   less 

Additional Information about The Peninsula Tokyo

Address: 1-8-1 Yurakucho, Chiyoda 100-0006, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $806 - $2,163 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Tokyo 5*
Number of rooms: 314
Reservation Options:
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Also Known As:
The Peninsula Tokyo Hotel Chiyoda
Peninsula Hotel Tokyo
Peninsula Hotel Chiyoda
Peninsula Tokyo
Chiyoda Peninsula
The Peninsula Tokyo Japan
Hotel Style:
#4 Spa Hotel in Chiyoda
#5 Romantic Hotel in Chiyoda
#5 Luxury Hotel in Chiyoda
#6 Business Hotel in Chiyoda
#6 Family Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Tokyo staff and other travellers.
10 questions
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Questions? Get answers from The Peninsula Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles joacimnorway, 9 Feb 2017 | Read review
“Get a room with a view of the Imperial Palace if you can!”
 of 5 bubbles 563SarahA, 15 Jan 2017 | Read review
“If you can, get park view rooms”
 of 5 bubbles LH543, 3 Jan 2017 | Read review
“The rooms and corner suite facing the Imperial Palace and Hibiya Park have the best view. Room 2019. May be room ending in 19?”
  • Powder Room
  • Walk-In Closet
  • Bathroom with a view, Teddy Bear Bath Sponge
 of 5 bubbles TravelPuggy, 27 Dec 2016 | Read review
“Ask for park view rooms on a high floor”
 of 5 bubbles Odyssesian, 4 Dec 2016 | Read review
5 of 5