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Mercure Tokyo Ginza

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1,277 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Tokyo Ginza
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Showing 815: English reviews
Reviewed 3 weeks ago

This is my second visit (last one in the year 2006), and found this place is still the same. My complaint was only the room aircon. Not cold enough even though I have complained to the hotel staff. Despite the aircon, I like this hotel area, access to Ginza area and size of the room. Subway station can be reached...

Thank JalanHobby
MercureTokyoGinza, Public Relations Manager at Mercure Tokyo Ginza, responded to this review

Dear Valuable Guest, Warm greetings from Mercure Tokyo Ginza! Thank you for taking some of your time to give us your feed back. I have read your comments attentively and I regret to see that you were not fully satisfied with your room temperature. I am very sorry that we couldn't lower it down to match your liking. It is...

Singapore, Singapore
Reviewed 4 weeks ago

Stayed at this hotel 2x during peak season. Love the location, just right behind main Ginza-dori, n directly above Ginza Itchome subway station. If you're a culinary enthusiast, this is a perfect base for Sushi and Tempura outings (tons of starred restaurants within walking distance). I usually used a shuttle bus from Narita airport to reach the hotel, only 1,000JPY...

Thank pekopon
MercureTokyoGinza, Public Relations Manager at Mercure Tokyo Ginza, responded to this review

Dear Valuable Guest, Warm greetings from Mercure Tokyo Ginza! Thank you for taking some of your time to write on us and to share your recent travel experience on Trip Advisor. Thank you for your comments, I am happy to note that you were fully satisfied with our central location and enjoyed your time in Ginza. It is definitely a...

Melbourne, Australia
Reviewed 9 December 2016

The Mercure is ideally located in the Ginza region of Tokyo. It is close to major Department stores, railway stations and restaurants - all of which are within walking distance. The rooms, while small, are typical of what one generally finds in big cities in Japan. However, this is more than made up for by a friendly and efficient staff...

Thank Stephen C
Bandung, Indonesia
Reviewed 8 December 2016 via mobile

Stayed here for total 6 nights. Very nice location. Very close to the subway. Mc donalds and Starbucks are just around the corner. Before I arrived, I email them for direction from Haneda airport. There direction were very clear and easy to follow. Staff are very friendly and we even left our luggages when we went to Osaka and Kyoto....

Thank Polar773
Reviewed 26 November 2016 via mobile

We had an excellent stay at Mercure Tokyo Ginza! Very well located in the city, the staff were very helpful, kind and professional, and the room was big (we were three) and clean. I highly recommend it!

Thank SaraZ122
Sydney, Australia
Reviewed 25 November 2016

The Mercure Tokyo Ginza is only a moderately-priced 15 minutes taxi ride for Haneda International Airport, so is very accessible even though it sits in the heart of the Ginza area. The staff are warm and engaging and eager to assist in making your stay as comfortable and stress-free as possible. Access to 5 Tokyo subway lines can be gained...

Thank Richard G
Beverley, United Kingdom
Reviewed 23 November 2016

We stayed here for our first 3 nights in Japan so was unsure of what to expect after a 12 hour flight, lack of sleep and culture shock. There was no need to worry as it was almost embarrassingly easy to travel by train from Narita to here. The hotel is a 10 to 15 minute walk from the station...

Thank BetterBrain
Prague, Czech Republic
Reviewed 18 November 2016

We stayed three nights and a full day here at the end of October 2016. We actually booked four nights so we could stay in our room until early evening – then take a 22:00 flight to Sydney. I only have basic loyalty status with Accor Hotels and so didn’t expect any special treatment. As it was we had a...

1Thank Feagz
Hastings, United Kingdom
Reviewed 10 November 2016 via mobile

Came to Tokyo on business and stayed in a few places but this was the best for the price and budget my company was working within. The location is superb and easy to walk to lots of things including great restaurants and the palace. Ginzi train station isn't far and neither is Tokyo train station again great for getting about...

Thank peppermint
Warsaw, Poland
Reviewed 9 November 2016

Hotel is located in the center of the shopping district, a 10-minute walk to the Tokyo Station and buses to the Narita airport. Check-in went quickly (we were late in the evening), check out slower because there were only 3 desks and we checked out in the morning rush hours. The front desk staff very helpful and obliging, there was...

Thank novart13

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The hotel is in the heart of Tokyo's shopping area, within walking distance from Ginza dori and Harumi dori shopping streets, Kabuki Theatre and Tsukiji fish markets. The subway station underneath the hotel provides access to all attractions and sights inTokyo. The Mercure Tokyo Ginza offers a distinctive French flair and state-of-the-art technology. Due to its location close to Tokyo International Forum, the hotel is very convenient for exhibitors and business travelers. ... more   less 

Additional Information about Mercure Tokyo Ginza

Address: 2-9-4 Ginza, Chuo 104-0061, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo > Ginza / Tokyo Nihonbashi
Price Range: $193 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Tokyo Ginza 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Mercure Ginza Tokyo
Mercure Hotel Chuo
Mercure Tokyo Ginza Japan
Hotel Style:
#6 Romantic Hotel in Chuo
#7 Family Hotel in Chuo
#9 Business Hotel in Chuo
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Tokyo Ginza staff and other travellers.
47 questions
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Naples, Florida
over a year ago

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Questions? Get answers from Mercure Tokyo Ginza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to ask for receipt for everything”
 of 5 bubbles 173ellas, 12 Jan 2017 | Read review
“In general, the hotel itself was located in quiet block, considering its convenient location at the heart of Tokyo.”
 of 5 bubbles Marcus567, 30 Dec 2016 | Read review
“Try to get twin beds rather than a single, big bed - generally have more room.”
 of 5 bubbles S_Carter2013, 8 Dec 2016 | Read review
“Front-side of the hotel on the mid-floors”
 of 5 bubbles 193RichardG, 24 Nov 2016 | Read review
“Check your room before you move in. If you are looking for a fresh, ultra-clean, surroundings look elsewere.”
 of 5 bubbles samk864, 8 Nov 2016 | Read review
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