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Mandarin Oriental, Tokyo

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Traveller (1583)
Room & Suite (709)
Dining (129)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“mount fuji”(46 reviews)
“concierge team”(27 reviews)
“pizza bar”(19 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Mandarin Oriental, Tokyo
Special Offer: Bed & Breakfast
Offers from Mandarin Oriental, Tokyo
Special Offer: Bed & Breakfast
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Nearby Hotels
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Reviews (2,150)
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1,247 results
Traveller rating
1,091
109
31
7
9
Traveller type
Time of year
LanguageEnglish
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1,091
109
31
7
9
Show reviews that mention
All reviewsmount fujiconcierge teampizza barbottega venetapark hyattgrand roomluxury hotelpillow menufloor to ceiling windowsfour seasonsamazing hotelmitsukoshimae stationmitsukoshi department storesushirestaurant reservationsfrench restaurantbreakfast buffet
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1 - 5 of 1,247 reviews
Reviewed 5 days ago

No attention to detail was every missed, courteous and nice staff that go above and beyond to accommodate guest. Staff did not miss a beat and they took very good care of me. I will definitely recommend this hotel to anyone staying in Tokyo.More

Review collected in partnership with this hotel
Thank deanna195
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 4 days ago

Dear deanna195 Thank you for taking the time to share your review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your inspiring comments are much appreciated, and...More

Hotel's Favourite
Reviewed 2 weeks ago

We stayed at the MO Tokyo for our first trip to Japan from May 16th to 20th and I cannot stress enough how amazing the service was. From the front desk staff to the staff who delivered our breakfast each morning, it was second to...More

Thank celticcharm
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 2 weeks ago

Dear celticcharm Thank you for taking the time to share your review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your feedback on our colleagues have been...More

Reviewed 6 days ago

Our stay was amazing. Everyone really made us feel welcomed and special. I also really enjoyed the fact everyone spoke English, and helped us out. I wanted to give a 10 out of 10 to Shogo at concierge. He really went out of his way...More

Review collected in partnership with this hotel
Thank Akarihime
Reviewed 1 week ago

This is the best hotel ever. Everything after this will feel like a letdown. This hotel has it all: gorgeous decor, fabulous staff—all English speakers—excellent fitness room, incredible views of Tokyo and Mt. Fuji, great food, quiet, wonderful (fast) room service. If you have the...More

Thank Rebecca K
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 6 days ago

Dear Rebecca K Thank you for taking the time to share your positive review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your inspiring comments are much...More

Reviewed 1 week ago

We visited the Mandarin after a long haul flight and dropped dead on arrival, can't see much better places to rest in the city and get ready to be treated as only the best Japanese places know. Good location if going for business and easy...More

Thank Jim B
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 1 week ago

Dear Jim B Thank you for taking the time to share your review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your inspiring comments are much appreciated,...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
US$606 - US$1,069 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Business Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Family Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$606 - US$1,069 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Business Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Family Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1583)
Room & Suite (709)
Dining (129)
Pool & Beach (12)
Amenities (19)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
Sbmendes
4 May 2018|
AnswerShow all 8 answers
Response from Carmen c | Reviewed this property |
Sealed
0
Votes
kdvash
1 March 2018|
AnswerShow all 2 answers
Response from MOTYO | Property representative |
Dear Kdvash, Greetings from Mandarin Oriental, Tokyo! Thank you for your question. You can get irons and ironing boards from our Housekeeping department anytime. Looking forward to welcoming you soon.
0
Votes
Rick H
1 February 2018|
AnswerShow all 2 answers
Response from f a | Reviewed this property |
Yes. Mandarin Oriental is under 10 minutes to Tokyo Train Station with taxi. It also sits above a subway station that’s a few stops away from the train station
0
Votes
Room Tips
"Ask for rooms overlooking Mount Fuji"
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"We stayed on floor 33 which had a great city skyline view"
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"Ask for the side facing Mount Fuji."
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"Rooms with a view of Mt. Fuji"
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