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Mandarin Oriental, Tokyo

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Mandarin Oriental, Tokyo
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1,744 Reviews from our TripAdvisor Community

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Showing 1,019: English reviews
Vienna VA
Reviewed 5 December 2014

4 day business trip to Tokyo and this hotel has it all. Rooms, amenities, location, view, service, food, healthy club...they don't miss a thing. World class hotel. Dinner in the Italian restaurant was excellent. Pizza over bar is nice option. Breakfast was civilized -- great service again. Health club is top rate -- open 24 hours full amenities. Look forward...

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3Thank MJSKS
Kuala Lumpur, Malaysia
Reviewed 1 December 2014

A very good location if you travel for business in Tokyo station area. Convenient location and good access to shops, subway/train stations and major business building. Excellent amibence and top class facilities and services. I enjoyed my stay in this hotel very much.

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Thank Raymond L
Reviewed 29 November 2014 via mobile

The staff is so helpful and courteous they really went above and beyond for us for everything. The location is perfect for me I came for business and had a great stay. The rooms were always clean and attended to. This is the place to stay in Tokyo.

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1Thank Shepherdismyname
Singapore, Singapore
Reviewed 28 November 2014

The Mandarin Oriental Tokyo is, for lack of a better word, outstanding. From the moment I arrived, I was treated with the utmost courtesy. Having been informed by my previous hotel of my impending arrival, the staff greeted me by name the moment the taxi doors opened. In the space of a minute, my luggage was out of the taxi...

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5Thank Daryllee84
San Francisco
Reviewed 26 November 2014

What a spectacular hotel, located a short walk from the Tokyo Station. The lobby is on the 38th floor; my room was on the 30th floor, reached by the guest elevator, with an incredible view over the city. Print out the hotel map and use the names of the department stores and banks to easily find your way to this...

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2Thank aerotraveller
Miami Beach, Florida
Reviewed 25 November 2014

The Mandarin Oriental in Tokyo is a glamorous, beautifully-designed hotel in the central business district of Tokyo. The staff is incredibly polite, willing to assist and user-friendly. Guests are warmly greeted upon arrival and departure. The lobby bar and lounges are elegant, well-designed and have amazing views of this sprawling metropolis. The rooms are elegantly appointed and the beds are...

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1Thank R B
Toronto, Canada
Reviewed 25 November 2014

Location: Directly above Mitsukoshi-mae Metro Station, underground connects to Mitsukoshi department store and Coredo malls. Excellent Location with many restaurants around . Service: Overall service is good. Bell on ground floor entrance and the Lobby Floor staff on 38Fl. are courteous and prompt. Yet the concierge staff (except the two experienced ones) gave wrong info about Tsujiki Market and holiday....

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2Thank yrtx4e
MOTYO, Manager at Mandarin Oriental, Tokyo, responded to this review

Dear yrtx4e We thank you for taking the time to write about your stay at Mandarin Oriental, Tokyo. We are pleased that you enjoyed the location and breakfast that we aim to provide for each of our guests. Furthermore, we sincerely appreciate your feedback regarding the service as we are continuously looking for ways to enhance our guest’s experience. We...

Hong Kong, China
Reviewed 22 November 2014

Best service and efficiency I've ever come across, attention to detail was incredible, I would highly recommend this hotel. Location is excellent, breakfast and choice of food was good. I've stayed in many luxury hotels in my life, this was the best overall experience

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1Thank James S
Hong Kong, China
Reviewed 19 November 2014

Just returned from a 5 days trip to Tokyo with husband. Half Business trip and half relaxing getaway trip. We always try to stay at the Peninsula Hotel or the Imperial Hotel. This time, it was a very last minute arrangement, for some reason, 95% of the hotels in Tokyo that are of this category are full. Unbelievable. Luckily, after...

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4Thank Katetam
Hong Kong
Reviewed 19 November 2014

This is my 6th visit to MO Tokyo this year alone and I'm pleasantly surprised each time with there attention to detail in every aspect. The level of service, consistency and quality of food is truly unmatched. On average I spend 3 weeks of the months in a hotel and traveling all over the world, MO Tokyo by far is...

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Thank S A

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Tapas Molecular Bar
Tapas Molecular Bar
Cuisines: Japanese
Sushi Sora
Sushi Sora
Cuisines: Japanese, Sushi, Asian
Mandarin Bar
Mandarin Bar
Cuisines: Bar, Chinese
Ventaglio
Ventaglio
Cuisines: Mediterranean
Pizza Bar on 38th
Pizza Bar on 38th
Cuisines: Italian, Pizza
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Tokyo's visionary design and award-winning service has been recognised as the epitome of sophisticated luxury in the city. Superbly located in the prestigious financial district within the historical and cultural centre of Tokyo, the first Mandarin Oriental Hotel Group property in Japan embodies the best of contemporary and time-honoured architectural splendour. The hotel features 178 luxuriously appointed guest rooms and suites, ten restaurants and bars and an award-winning spa situated within the soaring, Cesar Pelli-designed Nihonbashi Mitsui Tower. The site offers spectacular views of the city skyline while providing access to stately banquet and conference facilities within the adjacent Mitsui Main Building, a Japanese cultural-heritage property. ... more   less 

Additional Information about Mandarin Oriental, Tokyo

Address: 2-1-1 Nihonbashi Muromachi, Chuo 103-8328, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo > Ginza / Tokyo Nihonbashi
Price Range: $794 - $1,891 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Tokyo 5*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Hotels.com, Expedia, Travelocity, Cheap Tickets, Rakuten, JAPANiCAN, Agoda and Jetsetter so you can book your Mandarin Oriental, Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Chuo
Mandarin Tokyo
Chuo Mandarin Oriental
Mandarin Oriental, Tokyo Japan
Hotel Style:
#1 Family Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Business Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Luxury Hotel in Chuo
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Tokyo staff and other travellers.
16 questions
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Questions? Get answers from Mandarin Oriental, Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Mt Fuji facing rooms are a plus!”
 of 5 bubbles SeattleTravelingTrav, 13 Feb 2017 | Read review
“high floor”
 of 5 bubbles hbcity1983, 1 Feb 2017 | Read review
“no need for upgrades for Fuji as the other side - Tokyo tower is just as good and you can always look at Fuji at breakfast and in the bar”
 of 5 bubbles sydneyslicer, 24 Jan 2017 | Read review
“Stay at the AMAN”
 of 5 bubbles P3952FPgeorget, 5 Jan 2017 | Read review
“Ask for a view of Mount Fuji”
 of 5 bubbles RIMorrisJr, 2 Jan 2017 | Read review
5 of 5