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HOTEL MYSTAYS Kiyosumi Shirakawa

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1-12-16 Tokiwa, Koto 135-0006 Tokyo Prefecture
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Traveller (23)
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Room & Suite (296)

About

#14 of 44 hotels in Koto
Location
Cleanliness
Service
Value
HOTEL MYSTAYS Kiyosumi-Shirakawa (formerly FLEXSTAY INN Kiyosumi Shirakawa) is located within one hour of Haneda Airport, and with a limousine bus you can quickly get to our nearby station, Suitengumae, from either Haneda or Narita. Our nearest train stations—Kiyosumi-shirakawa on the Tokyo Metro Hanzomon Line and Morishita on the Toei Oedo Line—allow for convenient access to Tokyo Station, Akihabara, and Tokyo Skytree®. This is one of the areas that has been attracting attention as one of the leading Tokyo “strolling spots,” dotted as it is with in-style “third wave” coffee shops and art galleries that combine old-fashioned charm with modern art, not to mention Tokyo’s Museum of Contemporary Art. HOTEL MYSTAYS emphasizes a “modern comfort” style of convenience and a laidback atmosphere. With the rebranding on September 9, 2019, our lobby, front desk, and guest rooms have been completely refurbished. On top of the Semi-Double, Double, Twin, and Triple, customers are also be able to avail of the Deluxe Family Rooms. All rooms are equipped with refrigerators and Wi-Fi, and there are microwave ovens in the rooms with kitchens, so you can pick the room that best suits your purpose.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Vending machine
Self-serve laundry
Room features
Air purifier
Bathrobes
Air conditioning
Desk
Safe
Microwave
Flatscreen TV
Bath / shower
Sofa
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Budget
Languages Spoken
English, Japanese

Location

Full view
90Good for walkers
Grade: 90 out of 100
157Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
76Reviews8Q+A6Room tips
Traveller rating
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MsMoy wrote a review Jan 2020
Kuala Lumpur, Malaysia22 contributions22 helpful votes
Room was clean. Have a portable cooking for traveler. Nice place to stay even small. Walking distance from kiyosumi-shirakawa station. You may see this hotel located at the residental area. This hotel built in apartment building. Just on your google map and start walking. Only 10min from the station.
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Date of stay: February 2019
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 清澄白河 ホ, レセプション at HOTEL MYSTAYS Kiyosumi Shirakawa
Responded 6 Jan 2020
Dear.Guest Thank you very much for staying at HOTEL MYSTAYS KiyosumiShirakawa. We sincerely hope that you had a comfortable time during your stay. We will keep working hard to improve our services. We hope to serve you again in the near future.Thank you very much for taking time to share your review. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hollie B wrote a review Oct 2018
Telford, United Kingdom123 contributions86 helpful votes
Stayed here for a week and had no issues. We checked in late but this didn't pose any issues as the night staff were still on. Room was comfortable with decent sized beds and very clean. Laundry facilities were very convenient due to length of stay, all staff were friendly and generally had a good stay. Nearby to underground, we could get wherever we wanted pretty easily. Free Wi-Fi worked brilliantly which was an added bonus. Would stay here again!
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Date of stay: September 2018
Value
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 清澄白河 ホ, レセプション at HOTEL MYSTAYS Kiyosumi Shirakawa
Responded 14 Sep 2019
Dear Guest,  Thank you for staying at Flexstay Inn Kiyosumi-shirakawa and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Hirose, Front, FLEXSTAY INN Kiyosumi Shirakawa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rhart17 wrote a review Jan 2017
18 contributions1 helpful vote
Stayed for 2 nights and it was a good stay. Room was clean and Price is reasonable for tokyo standard and walking distance to station, so it is good for travel around. Location is a bit hard to find at first as it is in residential area but it is not a problem just make sure you prepared the map first.
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Date of stay: October 2016Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from フレックステイイン清澄白河, ディプティマネージャー at HOTEL MYSTAYS Kiyosumi Shirakawa
Responded 22 Jan 2017
Thank you for staying at Flexstay Inn Kiyosumi-shirakawa. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tangarini wrote a review Dec 2016
Albuquerque NM206 contributions49 helpful votes
Anybody who expects this inn to be a regular hotel, you'll be disappointed. It should be called 'serviced apartments'. As a matter of fact this chain used to be called 'weekly mansion (apt for Japanese). The Flexstay Inn Kiyosumishirakawa is located in a residential area of older section of Tokyo so it is very quiet and we can observe every day life in Tokyo. The area has its own charm with a well known Japanese garden, Kiyosumi Teien, The Shitamachi Museum, four Sumo stables and small temples in the vicinity. It is also close to Tokyo's main river, Sumida and it is relaxing to stroll through a 'River walk'. Although it is rather out of the way it is very easy to get to most popular areas of the city by three different metro lines which stations are only several minuets of walk from the Inn. The closest station Kiyosumishirakawa's exit has only stairs but only a block or so away is exit B2 that has up and down escalators. As it is rather an apartment, the room is very simple with no pictures on walls but it has all the necessities such as induction stove, microwave, pots and pans, cutleries and dishes and a fridge. Oh yes, there also is a vacuum cleaner. Towels, sleeping gowns and toothbrushes are in a closet by the numbers of stays. We take our trash (divided by 'burnable' and 'unburnable') to the basement and used towels and gowns to bins in the laundry room. If more towels are needed we can get them by asking. The entrance with a closet and a sink is separated by a door from the bedroom. My double room was very spacious with a bed, a chest, two tables (one of them can expand to a large one) and two folding chairs. I think it would be more comfortable if they could provide a relaxing chair for it has a plenty of space. Air/Heat conditioner worked well. The only problem I had was a ceiling light that can be controlled by a switch on a wall or by pulling a string (old way). I got a table lamp from the front office to solve the problem. The front desk is open only 8am to 6pm and the front door is locked during the rest of a day but we can go in using a passcode. For checking in or some need after 6pm, we can get somebody by calling. I stayed here for two weeks. I enjoyed the freedom of coming and going as I wished, convenience of having all the necessities, super markets and restaurants close by and the quiet, relaxing atmosphere of the area. All the front desk and cleaning staff were friendly and very helpful. I noticed this chain along with many other hotels in Tokyo have raised prices recently. Flexstay Inn kiyosumishirakawa's price varies according to days and months but still is one of the most reasonable accommodations in a megalopolis like Tokyo. I'd consider staying here again in the future. This Inn worked very well for me.
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Date of stay: November 2016
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from フレックステイイン清澄白河, ディプティマネージャー at HOTEL MYSTAYS Kiyosumi Shirakawa
Responded 1 Jan 2017
Thank you very much for choosing Flexstay Inn Kiyosumi-shirakawa.And we appreciate you taking your time writing to us. We are glad to hear that you have enjoyed a comfortable stay at our hotel. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. When your travel plan brings you to our area in the future, we hope you will consider Flexstay Inn Kiyosumi-shirakawa for your stay. We sincerely hope to welcome you again at our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sweet-Dawn wrote a review Dec 2016
Barcelona, Spain63 contributions14 helpful votes
We were very well there, if I have to say something bad I can only say that we didn't had good views from the room, just a wall in front... But we were really well in this apartament. It had its own bathroom, complete, and with yukata, slippers, towels and accessories. There was a TV and a table and chairs in the room, a small kitchen with all the necessary stuff and a fridge, and also conditioned air. In the hall of the hotel there is a laundry room that we could use. The apartaments have a Subway station nearby and supermarkets, one of them specially good and cheap. It's quite close to lots of places to visit, taking the Subway of course, but very well located to visit all the city. The stuff of the apartaments are very kind and helpful and they have Kuro Neko service. Good place to stay during your visit in Tokyo.
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Date of stay: June 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from フレックステイイン清澄白河, Front desk Receptionist at HOTEL MYSTAYS Kiyosumi Shirakawa
Responded 28 Dec 2016
Thank you for staying at FLEXSTAY INN Kiyosumi Shirakawa. We appreciate you spending your time to write to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. Words from our guests like yours are such an encouragement to us. We hope that you will choose FLEXSTAY INN Kiyosumi Shirakawa when you come to visit the area again. We're looking forward to see you again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
_DANJER_7 wrote a review Nov 2016
Hamburg, Germany11 contributions5 helpful votes
Stayed here with my boyfriend 5 nights and we really enjoyed it. Its located not far from the metro station which was very good. We used our little kitchen in the room. The bathroom was clean and had enough space.
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Date of stay: October 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from フレックステイイン清澄白河, アシスタントマネージャー at HOTEL MYSTAYS Kiyosumi Shirakawa
Responded 28 Nov 2016
Thank you very much for choosing Flexstayinn kiyosumi-sirakawa.And we appreciate you taking your time writing to us.We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. We appreciate you spending your time writing to us. We sincerely hope to welcome you again at our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexandra B wrote a review Nov 2016
58 contributions44 helpful votes
Plenty of space in the bedroom, small kitchen and bathroom but adequate. Great location within 5 minutes walk of two tube stations, shops within 2 minutes walk, pachinko hall and a couple restaurant as well. Lovely coffee shop a few doors down. washing and drying facilities available. Very quiet and safe feeling area. Hard beds and pillows but surprisingly goo to sleep on. Would recommend.
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Date of stay: October 2016
Value
Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from フレックステイイン清澄白河, アシスタントマネージャー at HOTEL MYSTAYS Kiyosumi Shirakawa
Responded 10 Nov 2016
Thank you for staying at Flexstay Inn Kiyosumi-shirakawa. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future. Words from our guests like yours are such an encouragement to us. We hope that you will choose Flexstay Inn Kiyosumi-shirakawa when you come to visit the area again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
whenitsajar wrote a review Oct 2016
Bideford, United Kingdom68 contributions37 helpful votes
No complaints, the room was perfectly fine for three of us with lots of luggage. Had plenty of supplies for cooking and preparing food. The beds were not the comfiest in the world but after long days trekking around the city you hardly noticed. Didn't have much staff interaction but they seemed very nice and helpful.
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Date of stay: September 2016
Value
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from フレックステイイン清澄白河, アススタントマネージャー at HOTEL MYSTAYS Kiyosumi Shirakawa
Responded 13 Oct 2016
Thank you for your stay. In addition, thank you also impressions. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. Please by all means use the hotel again in the case of coming to Japan again. Thank you very much.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fictio_amber_526 wrote a review Aug 2016
72 contributions12 helpful votes
this rental apartment is located nere bus stop takabashi where rout 33 by tokyo metro bus transepotation. and so far from kiyosumi-shirakawa station about 10minutes walking. badly point is no shops near the apartmente. you will find 24h convenience store by walking 3minutes. anyway room is durty. I recomend othere hotels in tokyo ryougoku, east 21 ,ariake etc. 金額が高いです。はっきりいって、マイステイズは内容と金額が合いません。前も神田で1万円で、高いと思いましたが、案の定こちらも完全に失敗しました。ホテルではなく、ウィークリーマンションで、自炊の道具は揃いますが、立地的にもとても不便でした。 なお、清澄白河 の最寄の出口は階段でスーツケースでの持参は論外な場所です。反対のエレベーターに乗ってすぐに道を渡らなければ永遠と渡れません。 そういうこともサイトに書くべきですが、書いてもないし、バスの最寄りも教えてくれず、結局都営の33の高橋が最寄りでした。本当に掃除も入らず全くホテルでがはありません。
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Date of stay: August 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from フレックステイイン清澄白河, マネージャー at HOTEL MYSTAYS Kiyosumi Shirakawa
Responded 25 Aug 2016
この度はご宿泊頂き誠にありがとうございます。 滞在中、ご不便をお掛けした事を心よりお詫び申し上げます。 またご指摘頂いたことを謙虚に受け止め、改善に向けて励んで参ります。 またのお越しを心よりお待ち申し上げます。
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shonsshon wrote a review Jul 2016
14 contributions6 helpful votes
This hotel is rated 2 and half stars. One twin room for one night, no breakfast, can be booked with 80 usd. Location is not too bad. in the middile of two subway stations in different lines. Not close, and calm surroundings. But, It would be good to enjoy in a life in Tokyo. On the way from Kiyosumi station to the hotel, you can buy goods for 'living in the city'. The room is equipped with a microwave in the rooom, induction cooktop, boiing pot, and other kitchen supples in kitchenette, which you can cook various kinds of meals in the room. Very interesting sort of life style hotel...
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Date of stay: July 2016
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Trip type: Travelled with family
Room Tip: Do you have a foldable any 2-wheel scooter? i would be better to stay here...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from フレックステイイン清澄白河, アシスタントマネージャー at HOTEL MYSTAYS Kiyosumi Shirakawa
Responded 29 Jul 2016
Thank you very much for staying at Flexstay Inn Kiyosumi-Shirakawa.We are greatly appreciated your comments . “FLEXSTAY INN KIYOSUMISHIRAKAWA” is located at very quiet area, but only one-minute walk from the nearest station of “Kiyosumishirakawa Station” of Toei Oedo line and Tokyo Metro “Hanzomon Line”. We hope you will stay in “FLEXSTAY INN KIYOSUMISHIRAKAWA” again on your next visit. We are looking forward to seeing you. Thank you once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$32 - US$53 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Flexstay Inn Kiyosumishirakawa
LOCATION
JapanKantoTokyo PrefectureTokyoKotoKoto / Edogawa / Shinkoiwa
NUMBER OF ROOMS
57
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Frequently Asked Questions about HOTEL MYSTAYS Kiyosumi Shirakawa
Which popular attractions are close to HOTEL MYSTAYS Kiyosumi Shirakawa?
Nearby attractions include Kiyosumi Teien (0.5 km), Kiyosumi Park (0.5 km), and Kiyosu Bridge (0.4 km).
What are some of the property amenities at HOTEL MYSTAYS Kiyosumi Shirakawa?
Some of the more popular amenities offered include free wifi, a hot tub, and self serve laundry.
Which room amenities are available at HOTEL MYSTAYS Kiyosumi Shirakawa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at HOTEL MYSTAYS Kiyosumi Shirakawa?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to HOTEL MYSTAYS Kiyosumi Shirakawa?
Conveniently located restaurants include Yamariki Honkan, Katorea, and Uosan.
Which languages are spoken by the staff at HOTEL MYSTAYS Kiyosumi Shirakawa?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to HOTEL MYSTAYS Kiyosumi Shirakawa?
Many travellers enjoy visiting Hozomon (3.3 km), Tokyo Central Railway Station (2.8 km), and Nezu Shrine (5.1 km).