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Hotel East 21 Tokyo

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Traveller (339)
Room & Suite (248)
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Overview
  • Excellent33%
  • Very good50%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“burger king”(12 reviews)
“great hotel”(14 reviews)
“shuttle bus”(12 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (778)
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164 results
Traveller rating
62
78
18
3
3
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LanguageEnglish
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62
78
18
3
3
Show reviews that mention
All reviewsburger kinggreat hotelshuttle busmetro stationtozai lineskytree viewjapanese hotelsan italian restaurantbooked the family roomsmall mallbreakfast was includeddisney worldexcellent facilitiessame complexrail systemcocktail barthe hotel offers free shuttle
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1 - 5 of 164 reviews
Reviewed 6 days ago

Had a fantastic stay at Hotel East 21. Stayed for one night with my parents and my two young children. Booking request for a baby cot was met, and the cot was ready in the room when we arrived. Two single beds for my parents,...More

Thank junkymotown
Response from HOTEL_EAST21_TOKYO, WEBセールス課 at Hotel East 21 TokyoResponded 3 days ago

Thank you for staying at the Hotel East21Tokyo. Also, we are pleased because you could spend comfortably in your room. We need you to request for a baby cot in advance. If you use it , you do not hesitate to ask our hotel by...More

Reviewed 2 weeks ago via mobile

Checked in to this hotel during 1st visit to Tokyo. Room is spacious but faraway from train station, at least 15min walk and another 15min subway ride to central area. Buffet breakfast is good. There is a small shopping centre downstairs with a supermarket and...More

Thank mea97tnh
Response from HOTEL_EAST21_TOKYO, WEBセールス at Hotel East 21 TokyoResponded 2 weeks ago

Thank you for staying at the Hotel East21Tokyo. Were you able to spend comfortably in your room?However, we feel very sorry that we could not respond to your expectations. Although we say our hotel is 8-minute walk from the nearest subway station "Toyocho", you had...More

Reviewed 3 weeks ago

We were there just overnight so it was more than fine but wouldn't stay any longer. Room were very small and Smoky (even thought it was a non smoking floor). Service was fine. Breakfast buffet was average not bd to great.More

Thank David B
Response from HOTEL_EAST21_TOKYO, WEBセールス課 at Hotel East 21 TokyoResponded 3 weeks ago

Thank you for staying at the Hotel East21Tokyo. Also, we are pleased that you give us a high evaluation about staff. However, We apologize that your room smelled cigarettes. We will take the issue from you seriously and endeavor to prevent recurrence. We hope you...More

Reviewed 14 April 2018

Myself and 3 girlfriends stayed here for 2 or 3 nights, the service was amazing, breakfast was great and the room was nice! There were a few good places near buy to get a few groceries, eat dinner etc. We also went to DisneySea and...More

Thank Rachel H
Response from HOTEL_EAST21_TOKYO, WEBセールス課 at Hotel East 21 TokyoResponded 15 April 2018

Thank you for staying at the Hotel East21Tokyo.Were you able to spend comfortably in your room? Our breakfast is Japanese and Western Buffet. We appreciate that we have received high popularity from many customers. Also, there are many restaurants and a convenience stores around the...More

Reviewed 4 April 2018 via mobile

Good location about halfway between Haneda Airport and Tokyo Station. Lots of shops and restaurants around. We just stayed one night while transiting Tokyo. Rooms were fine but we were annoyed the gym was an additional $30 to use when we were already paying a...More

Thank Sheetsofrage
Response from HOTEL_EAST21_TOKYO, WEBセールス課 at Hotel East 21 TokyoResponded 5 April 2018

Thank you for staying at the Hotel East21Tokyo. It takes about 30 minutes by taxi from our hotel to Haneda Airport, and then we have the airport shuttle bus from here to there.This bus is that we need you to make reservation at our hotel....More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Outdoor pool
Details
Price range
US$73 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (339)
Room & Suite (248)
Dining (95)
Pool & Beach (44)
Amenities (10)
Business Centre & Event Rooms (7)
Questions & Answers
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Zseohnira76
2 May 2018|
AnswerShow all 2 answers
Response from ebilove | Reviewed this property |
Go to the official HP of Okura-Nikko hotels, because Hotel East21 belongs to the famous Okura Hotel groups. Find official HP under "Okura Hotels & Resort"→select the language (English)→click "OUR HOTELS"→click Hotel East 21... More
1
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Begonia B
19 February 2018|
AnswerShow all 2 answers
Response from Pak-Keung | Reviewed this property |
In case the hotel does not provide this service, you may go to the main subway stations where you may find different sizes of lockers charging small amount of fee. But I do not know whether it will be a convenient way to... More
1
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Room Tips
"Ask for a room with a view of the Skytree"
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"Rooms to the left of the of the lobby have great views. Ask if you can see the sky tower."
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"Rooms with a view of the Sky Tree"
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"Booking request stating high floor with Skytree view"
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