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The Westin Tokyo

Expedia.comUS$232*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin Tokyo
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1,692 Reviews from our TripAdvisor Community

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Showing 1,017: English reviews
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Reviewed 2 days ago NEWvia mobile

I spent the last 3 nights of my 21 day trip in Japan at The Westin and it was great. The rooms are quite large, service was excellent and if you have time make sure to check out the spa. If you don't have much luggage the distance from the train station is no worries at all.

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Helpful?
Thank L M
Hong Kong
Reviewed 4 days ago NEWvia mobile

This used to be one of our favourite hotels in Tokyo. I like the location and service is usually good. I'm a platinum member with SPG and used my suite upgrade for a recent stay. We were give a suite opposite the service room, so the carts' banging noise goes on the whole day. As my husband wasn't feeling well...

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Helpful?
Thank YappsHK
Westin T, Front Office Manager at The Westin Tokyo, responded to this review

Thank you very much for staying with us and also providing us with your feedback of your experience. We sincerely apologize for your inconvenience that you did not fully enjoy your stay due to the noise disturbance. We have already shared your comment among the departments and discussed how we can rectify this fundamental service standard. We sincerely hope you...

Panton Hill, Victoria, Australia
Reviewed 1 week ago via mobile

We stayed one night in a standard room which appeared to be recently modernised and two days later stayed for 2 nights in an executive access room. The standard of accommodation and service is excellent. Free wifi as an SPG member. The room was very quiet, no irritating aircon noise! It's a short walk to Ebisu station and there's a...

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Helpful?
Thank Ron S
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your kind patronage to the Westin Tokyo and for taking the time to post a review. Your kind words and strong vote of confidence for the Westin Tokyo has given us great encouragement and yearning to do more. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s...

Arlington, Virginia
Reviewed 1 week ago via mobile

Beautiful, quiet hotel conveniently located near the Meguro metro/JR train station that's only a few stops away from Shibuya and Shinjuku (think Harajuku girls; sensory overload style areas). Staff was amazing and accommodating. There is a mall nearby and several, small eateries to chose from if one doesn't feel like venturing into the wilds of Tokyo.

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Helpful?
Thank rld_vol
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you very much for staying with us, and we do appreciate your time for providing the feedback to us. There are various interesting spots here in Ebisu just as in your comments. We do hope you come back and stay with us to find out more about Ebisu.

Seoul, South Korea
Reviewed 1 week ago

My wife and I recently had a great 2 night stay at the Westin. The hotel is right across the Ebisu Garden Place, and a quick 5- 10 minute walk from Ebisu station via the skywalk. Hotel was in great condition with spacious rooms for Tokyo and good service from the staff (concierge helped us book dinner reservations at well...

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1Thank spark517
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you very much for staying with us, and we do appreciate your time for providing the feedback to us. Your feedback is truly valuable and important for us to improve our quality of service especially to value loyalty of the brand. There are various interesting spots here in Ebisu just as in your comments. We do hope you come...

New York City, New York
Reviewed 1 week ago

We had a family vacation trip to Japan (9 days) and as part of that we spent 2 nights in Tokyo at the Westin. As soon as we got there we were all impressed with the lobby. It's an impressive array of marble and beautiful art work. The rooms are also well appointed and the bathrooms are very nice. We...

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Thank RelaxLiveRight
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestroom. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. We hope to welcome...

Whistler, Canada
Reviewed 2 weeks ago via mobile

Great location amazing hotel within walking distance of the Metro and if you are up to it a walk to the Shibuya and Harajuku areas Good food nearby and plenty of places to stop and grab a cold beer. We will be back!!

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Thank Mark L
Sydney, Australia
Reviewed 3 weeks ago

I always try and stay in SPG hotels as I am SPG Platinum but I don't think I would be rushing back to the Westin. I had great expectations when entering the grand lobby but then found the surprisingly small reception in a far corner and a queue to check in. My first disappointment was that somehow, despite my booking...

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1Thank OzCol1981
WestinTokyoMarketing, Manager at The Westin Tokyo, responded to this review

Thank you very much for staying with us, and we do appreciate your time for providing the feedback to us. Your feedback is truly valuable and important for us to improve our quality of service especially to value loyalty of the brand, as well as to review our renovation planning for the future. We do hope you kindly give us...

Sacramento, California
Reviewed 4 weeks ago

We were there for 5 days (4 nights). The hotel is really beautiful and clean. The room was comfortable and spacious for a family of 4. The beds are a little smaller for anyone who's used to the US full/queen size bed. The amenities were great. We didn't really need to pack our toiletries (tooth brush, razors ect). The view...

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Helpful?
Thank ErangiW
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal...

Reviewed 4 weeks ago

This hotel is in desperate need of a design update. My bathroom featured mauve tiles and the carpet and furnishings are in worn condition and dated style. I choose this hotel to use my SPG points while passing through Tokyo (there are only 4 SPG hotels in the Tokyo area) and am disappointed with my decision. The location is also...

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Helpful?
Thank Chris R
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you very much for staying with us, and we do appreciate your time for providing the feedback to us. Your feedback is truly valuable and important for us to improve our quality of maintainans as well as more personalized service. We do hope you kindly give us a chance to recover your experience. We look forward to welcoming you...

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04/06/2017 05/06/2017
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Staying in Shibuya / Harajuku / Ebisu

Neighbourhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ryutenmon
Ryutenmon
Cuisines: Chinese
The Terrace
The Terrace
Cuisines: International
The Lounge
The Lounge
Cuisines: Bar, Pub
The Bar
The Bar
Cuisines: Bar, Pub
Yebisu
Yebisu
Cuisines: Japanese
The Compass Rose
The Compass Rose
Cuisines: Bar, Pub
Victor's
Victor's
Cuisines: French
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The epitome of immaculate Japanese service, we tailor each guest's stay with personal, instinctive, and heartfelt hospitality. Enjoy the quietness in an upscale neighborhood of central Tokyo while staying close to the heart of actions happening at popular downtown sites. ... more   less 

Additional Information about The Westin Tokyo

Address: 1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro > Shibuya / Harajuku / Ebisu
Price Range: $347 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Tokyo 4.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Tokyo staff and other travellers.
21 questions
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Questions? Get answers from The Westin Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors have good views of the area and in the distance the mountains”
495tylerc, 19 Apr 2017 | Read review
“High floors and executive floor allows free wifi anywhere in the hotel”
denniscasey, 17 Apr 2017 | Read review
“High Floor with a Tokyo Tower View”
travelmypassion, 14 Apr 2017 | Read review
“High floor facing Tokyo Tower is nice.”
spiderpua, 26 Mar 2017 | Read review
“Make sure to specify NON SMOKING”
rkomenski, 24 Mar 2017 | Read review
5 of 5
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US$232* /night
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Prices are for 1 room, 2 adults
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