We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Save money. We search 200+ sites for the lowest hotel prices.
Save
Share
1-4-1 Mita Ebisu Garden Place, Meguro 153-8580 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$220
View deal
Free cancellation until 13/02/22
Westin.com
US$198
View deal
Booking.com
US$220
View deal
Hotels.comUS$220
TravelocityUS$220
CheapTicketsUS$220
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1810)
Room & Suite (768)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Tokyo
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 13 hotels in Meguro
Location
Cleanliness
Service
Value
The Westin Tokyo welcomes you to the heart of the most metropolitan city in Japan. Located in the quiet, upscale area of Ebisu, The Westin Tokyo is perfectly situated for both business and leisure travelers. With its strategic location, thoughtful amenities and services, the hotel proudly stands in the ranks of some of the best hotels in Tokyo. Our 418 guest rooms and 20 suites embody a modern sophistication that stays true to traditional Japanese values. Classic European décor adorns each room, accompanied by our signature Heavenly® Bed to ensure you leave feeling better than when you arrived. Selected room and suites allow guests to enjoy views of the iconic Tokyo Tower and to truly embrace the Japanese capital. Just minutes away from JR Ebisu Station, corporate offices, shopping and entertainment options in Tokyo, the hotel holds one of the best locations in the city, making for a simple decision for those considering where to stay in Tokyo.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Car hire
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Iron
Wake-up service / alarm clock
Refrigerator
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, Chinese, Japanese
2250Reviews41Q+A100Room tips
Traveller rating
  • 1,170
  • 765
  • 200
  • 61
  • 54
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
AbeKumao wrote a review 19 Jan
Tokyo35 contributions32 helpful votes
Probably because of the economic deterioration by the Covid-19, the largest famous department store has closed. Most of the restaurants near the department store have also closed. Fine restaurants remains such as the Prime rib Lawry's, and the French restaurant Joël Robuchon. This place is more than 10 minutes walk from Ebisu station. The hotel at the end of the Garden Place is Westin Tokyo, so hotel guests are very comfortable to relax in the hotel, but I think it is quite inconvenient to go out to the city for dining or sightseeing.
Read more
Date of stay: January 2022
Helpful
Share
tomshen wrote a review Dec 2021
12 contributions1 helpful vote
+1
On Christmas Eve, I stayed at Ebisu Westin again, and I could feel the rich festive atmosphere as soon as I entered the lobby. This time tomoko helped me to do the check-in procedure, all the procedures were finished in less than 3 minutes, and very kindly took me to the room and introduced the room facilities in detail. Because it is the epidemic period, specially arranged to send the happyhour meal snacks alcohol to the room, looking out the window beautiful scenery, tasting the hotel carefully prepared meals, unknowingly drank a lot of wine. Two days stay, again let me feel the westin hotel as a Marriott brand top hotel hardware standards and service level, if again to Tokyo business, I believe will continue to stay. I believe I will stay again if I come to Tokyo.
Read more
Date of stay: December 2021
Rooms
Location
Service
Trip type: Travelled on business
Helpful
Share
Rob M wrote a review Nov 2021
Tokyo, Japan219 contributions154 helpful votes
The Westin is a nice classic style hotel. It has everything to provide a pleasant experience to its guests. However, the success of service starts with the effort and control exerted by the GM and his management team. In Westin that is non existent. There is no coordination between the different management clearly caused by lack of oversight by the GM. The best man is the chief doorman. Perfect. It goes down from there. There is no respect for long term guests and there is an overly clear preference for Japanese guests. For us, foreigners there is only the crumbs of the table, the leftovers. Of course you will get the up-face microwaved smiles and set phrases. But your requests , concerns, complaints only will classify you as a nuisance. If your expectations are not high, by all means, stay at Westin. Its location is perfect, the hardware excellent. Just do not expect that you are anything more than a revenue delivering entity
Read more
Date of stay: November 2021
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Share
Response from Westin Tokyo, Guest Services / Front Office at The Westin Tokyo
Responded 14 Nov 2021
Dear Rob M, Thank you for staying with us and also sharing your comments here. The team and I are disappointed in your feedback, as we always do our best to exceed all our guest expectations. I am sorry that we appear to have fallen short with you and your partner, including the other feedback shared online for Ryutenmon and our Cigar Club. It is generally not representative of the positive comments we receive, so we hope to be able to restore confidence in the future, should the situation arise. Sincerely, Charles Jack General Manager
Read more
GThief wrote a review Jun 2021
11 contributions1 helpful vote
-Room with two doubles was as pictured. -The A/C took some time to cool the room down. -Complimentary water provided. -The bed is on the firm side. -My least least favorite part of the stay was the buffet; the quality of the food did not equal the price. -My fovorite part of the stay was the staff. Friendly, helpful and accommodating. -I recommend to stay here and I would stay again.
Read more
Date of stay: May 2021Trip type: Travelled with family
Room Tip: Short walk from Ebisu station by using airport style walkways
See more room tips
Helpful
Share
Guide598543 wrote a review Dec 2020
1 contribution
The Westin Tokyo is very nice hotel but travelers beware that staff do not enforce mask wearing and there were numerous guests in the lobby and in shared spaces without masks and even several who were sneezing and coughing. When alerted of the situation the staff refused to deal with the situation. Better to wait until the end of the pandemic to stay here.
Read more
Date of stay: December 2020
Value
Rooms
Service
Helpful
Share
Response from Charles Jack, General Manager at The Westin Tokyo
Responded 3 Feb 2021
Dear Guide598543, I appreciate your feedback, and I am disappointed to see your feedback. We pride ourselves on the highest protocols with COVID-19 safety, along with our commitment to cleanliness during this difficult time. We do enforce mask wearing, and approach all guests who are not, requesting them to respect others, if the very occasional situation may arise. We also have thermal temperature monitoring for all guests entering the premises, and continue to monitoring guest wellness. I am a little surprised to learn issue, but thank you for making us aware with your post. We've shared your concern with all. Sincerely, Charles Jack General Manager
Read more
Previous
123456
PRICE RANGE
US$315 - US$542 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin tokyo hotel meguro, westin hotel tokyo, westin hotel meguro, westin tokyo, meguro westin
LOCATION
JapanKantoTokyo PrefectureTokyoMeguroShibuya / Harajuku / Ebisu / Shibuya / Aoyama / Ebisu / Meguro
NUMBER OF ROOMS
438
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Westin Tokyo
Which popular attractions are close to The Westin Tokyo?
Nearby attractions include Museum of Yebisu Beer (0.2 km), Ebisu Garden Place (0.2 km), and Tokyo Photographic Art Museum (0.2 km).
What are some of the property amenities at The Westin Tokyo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Tokyo?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Tokyo?
Conveniently located restaurants include Joël Robuchon Restaurant Ebisu, Lawry's the Prime Rib, Ebisu, and La Table de Joel Robuchon.
Are there opportunities to exercise at The Westin Tokyo?
Yes, guests have access to a fitness centre during their stay.
Does The Westin Tokyo have airport transportation?
Yes, The Westin Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Tokyo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.