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Tokyo Grand Hotel

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Tokyo Grand Hotel
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189 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Ellesmere Port, United Kingdom
Reviewed 2 weeks ago

myself and my children stayed here and i cannot fault the hotel at all the staff were amazingly helpful and the room was wonderful and more than adequate thankyou very much tokyo grand we would defiantly stay here again

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Helpful?
Thank Samantha H
Charlestown, Australia
Reviewed 3 weeks ago via mobile

We spent two nights in this hotel, nothing grand about it. Our room was smaller than a ships cabin. The double bed was pushed hard against the wall so you had to climb over each other to get out. Staff had very limited English. Would not stay here again.

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Thank Jill M
Tokyo, Japan
Reviewed 13 October 2016

The place furniture is really bad quality and distatefull Plastic chairs in a row for a foyer of a hotel The wi-fi in the room doesnt work had to come down to reception The smell of tobacco in the room is nauseating Stay away from it

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Thank Helena A
Sydney, Australia
Reviewed 20 September 2016

We walked into this hotel and there was a strange smell of mould. The lobby so uninviting with old carpet and an old lounge. The rooms were disgusting, the carpet so old and worn, a musty smell and the furniture battered and worn. The bath tub was so yellow . You had to wear shoes at all times as you...

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Thank nadiag437
England, United Kingdom
Reviewed 5 August 2016 via mobile

We stayed only one night on our way back to Tokyo Haneda airport. At check in the staff were very friendly and escorted us, and our luggage, to the room. Despite the language barrier I was able to book a taxi to the airport at 4.15am(!!) and it was there waiting for us at 4. The hotel itself is a...

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1Thank Natasha M
Patras, Greece
Reviewed 1 August 2016

The hotel at first look is not very much but if you stay in it you start to like it. Ms Zusuki at the information desk is more than helpful. She does take a lot of time to guide you around. There is also anotyher young man in tyhe reception who knows very good English and is also very helpful....

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Thank Eleni L
Adelaide, Australia
Reviewed 27 July 2016

ok hotel is easy to get to from narita, location a bit far from attractions. however we like walking . breakfast not great( eat elsewhere) but access to the rail network is so easy . rooms clean staff were very friendly no in room safe but front holds in secure lock up boxes. i stay there again, but would not...

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Thank aussietraveller1959
Reviewed 26 July 2016 via mobile

Comfortable, well located. Lobby smells of smoke however. They should not allow people to smoke in the lobby area. Not enough seating if one wants to go down to the lobby to use the Internet - wifi connection in room very poor. Slightly expensive for the quality of what you got. Room was made every day however wish new amenities...

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Thank Shed J
Reviewed 16 July 2016

Very nice clean and comfortable. Nothing flash but very acceptable. Very helpful staff. Info desk and reception very helpful with directions , tours etc. Restaurant ok, very basic but acceptable and clean. No stress or hassle during stay.

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Thank mariafcullen
Plymouth, United Kingdom
Reviewed 7 July 2016

My wife and I had a 3 night pre-cruise stay. We arrived at 7am on a Sunday morning and to help us the staff had our room ready for 11am instead of the normal check in time of 2pm. We were on the 13th floor and had a great view from our window across to the Tokyo Tower which at...

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Helpful?
2Thank Malcolm K

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Staying in Odaiba / Shiodome / Shinbashi

Neighbourhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room

Additional Information about Tokyo Grand Hotel

Address: 2-5-2 Shiba, Minato 105-0014, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Price Range: $112 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tokyo Grand Hotel 3*
Number of rooms: 156
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Also Known As:
Hotel Tokyo Grand
Tokyo Grand Hotel Japan
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Questions & Answers

Here's what travellers have asked, with answers from Tokyo Grand Hotel staff and other travellers.
13 questions
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Sydney, Australia
over a year ago
Drayton Valley, Canada
over a year ago
Ellesmere Port, United Kingdom
Leicester, United Kingdom

See all questions (13)

Questions? Get answers from Tokyo Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It does have a great view of the Tokyo Tower”
 of 5 bubbles 352elenil, 31 Jul 2016 | Read review
“Ask for a view towards to Tokyo Tower”
 of 5 bubbles malcolmk90, 7 Jul 2016 | Read review
“Is in a good position”
 of 5 bubbles TheTylees, 11 Apr 2016 | Read review
“Rooms higher up have better views”
 of 5 bubbles adamt722, 7 Mar 2016 | Read review
“Definitely not the triple share, I believe the doubles were better”
 of 5 bubbles LisaOHara, 13 Jan 2016 | Read review
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