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Ana Intercontinental Tokyo

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2,312 Reviews from our TripAdvisor Community

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Showing 1,391: English reviews
San Francisco, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed yesterday NEW

Stayed here for 3 nights in November, had a pleasant stay. The rooms are a bit small but they did their best to accommodate special requests. The concierge staff was very helpful in getting us around Tokyo via the Subway. The hotel is super close to Roppongi and the variety of food, drinks, and entertainment.

Helpful?
Thank RonLauLau
French
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 days ago NEW via mobile

Excellent location very close from the subway Rooms are a little small but ok you are in Tokyo Service is very nice and helpful Nice view from the bar on top floor Breakfast can be very crowded in the morning Good 5 star classic intercontinental

Helpful?
Thank AiTrip
Shenyang, China
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 days ago NEW via mobile

Staying at ANA Intercontinental Tokyo this time made my husband and I so happy. Even we stay for only one night for the 1st stay in this trip. We got a nice room on 20th Fl., maybe renovated one as it looks different from the one we stayed last year. All the hotel staffs are very helpful and courteous. The... More 

Helpful?
Thank Lastlove
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear Lastlove, Thank you for staying with us at ANA InterContinental, Tokyo and for taking the time to review us. It's something our staff takes great pride in, so we value your feedback. Regarding the pillow, we have many items available to use, including the various options of pillows. We hope we can offer you a preferred pillow when you... More 

Bengaluru, India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

an awesome 4 nights in the hotel with grandeur service and courteous staff. I see multiple country people come and visit. The Breakfast is lavish and wow, what an options to select. Very centrally located.. Its awesome

Helpful?
Thank ManikanthEpari
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear ManikanthEpari, Thank you so much for your review of our hotel. We are delighted to hear that you enjoyed your stay at our hotel. Thank you for allowing us to contribute to your experience in Tokyo. Do try our services and facilities at our signature Club InterContinental Lounge, located on the 35th floor of the hotel with the breathtaking... More 

Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW via mobile

I stay here most of the time I'm in Tokyo. Normally an in unbelievable experience. Not this time. Just average. Now average is fine for a Holiday Inn but this is super high end and almost $500 a night for two twin beds. As a Spire level IHG member I normally get an upgrade. I think there was a Dell... More 

Helpful?
Thank Jaystr1
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear Jaystr1, Thank you so much for your review of our hotel. We appreciate your loyalty as IHG® Rewards Club member. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome... More 

sydney, aus
Level Contributor
143 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 1 week ago NEW

It has been a while since I last stayed at the ANA Intercontinental and have always booked Club rooms previously. On my most recent stay (a work trip) I was booked into a standard room. The room, whilst perfectly comfortable, was quite tired and in need of refurbishment. The location is very good with a subway station and several stores... More 

Helpful?
Thank marniemac
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear marniemac, Thank you so much for your review of our hotel. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. The entire team looks forward to... More 

New York City, New York
Level Contributor
413 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 1 week ago

It is a terrific business hotel. The Narita airport shuttle drops you off directly at the hotel in about 60-75 minutes and from the check-in on, it is a soothing experience. The rooms are very well appointed and comfortable and very business friendly. The multiple common areas are great and even when crowded, the hotel doesn't feel crowded. The basement... More 

Helpful?
Thank rnarisetti
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear rnarisetti, Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate ANA InterContinental, Tokyo hospitality and service- attention to detail. The entire team looks forward to welcoming you back.... More 

Bellevue, Switzerland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

This hotel in the center of Tokyo is great for business and leisure use. Good service, friendly staff and super restaurants. Try the kobé beef restaurant on the 36th floor. Finally go for a drink at the MIXX bar at 37th and enjoy the view!

Helpful?
Thank jdbddc
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear jdbddc Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Do try our services and facilities at our signature Club InterContinental Lounge, located on the 35th floor of the hotel with the breathtaking views of Tokyo’s... More 

Stuttgart, Germany
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 1 week ago

I´m currently business guest at Ana and will stay here alltogether for 7 nights. My company has some contracts with this hotel, so that we preffered are booked in here, acutally don´t know why. The price is around 300 Euros per Night for a standard room, for me it wasn´t possible to get a single room with a Kingsize Bed... More 

Helpful?
Thank Redixx
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear Redixx, Thank you for your feedback regarding your current stay at our hotel and please accept our sincerest apologies for the inconvenience and disturbance you have been experiencing due to the room conditions. Our Front Office Manager has sent a message to your room with an alternative arrangement for the rest of your stay. Please contact the Duty Manager... More 

Singapore, Singapore
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

A really great hotel in a good location near Roponggi. The hotel has a great choice of restaurants including an excellent steak house and a two star Michelin restaurant . The dinner buffet in Cascade Restaurant was excellent as was the breakfast buffet. there is a great gym and pool in the hotel and rooms are well appointed and clean.... More 

Helpful?
Thank paul_t_singapore
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear paul_t_singapore, Thank you for staying with us at ANA InterContinental, Tokyo and for taking the time to review us. We are delighted to hear that you enjoyed your stay at our hotel. Do try our services and facilities at our signature Club InterContinental Lounge, located on the 35th floor of the hotel with the breathtaking views of Tokyo’s skyline... More 

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Staying in Odaiba / Shiodome / Shinbashi

Neighbourhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Teppanyaki Akasaka
Teppanyaki Akasaka
Cuisines: Japanese, Asian
Pierre Gagnaire
Pierre Gagnaire
Cuisines: French, European
Cascade Cafe
Cascade Cafe
Cuisines: Japanese, Cafe, International, European
The Steakhouse
The Steakhouse
Cuisines: Steakhouse
Unkai Restaurant
Unkai Restaurant
Cuisines: Japanese, Sushi
Kenzan ANA Intercontinental Hotel Tokyo
Kenzan ANA Intercontinental Hotel Tokyo
Cuisines: Japanese, Sushi, Asian
Da Vinci
Da Vinci
Cuisines: Bar, Pub, Wine Bar
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Location is everything in a busy city, and ANA InterContinental Tokyo has one of the best. In Ark Hills near Akasaka, Roppongi and Kasumigaseki, the hotel provides easy access to Tokyo Metro stations, government agencies and financial institutions. The Imperial Palace, Senso-ji Temple, Ginza shopping district and the Mori Art Museum are short distances away. Our Club InterContinental Lounge is unique to the city, offering unparalleled levels of service and sweeping views of Tokyo and Mt. Fuji, whilst located away from the bustling metropolis below on level 35 of the hotel. The Club Lounge is a perfect retreat whether it be for business or leisure and offers the following exclusive benefits: ■Personalised welcome and departure service in the Lounge ■Gourmet continental breakfast daily ■Afternoon refreshments ■Evening cocktails and canapes ■Use of our private meeting room for up to two hours (subject to availability) with custom built video-conferencing system ■All day refreshments ■Personalized Club InterContinental concierge and business services ■Shower facilities ... more   less 

Additional Information about Ana Intercontinental Tokyo

Address: 1-12-33 Akasaka | Minato ku, Minato 1070052, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Price Range: $319 - $784 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ana Intercontinental Tokyo 4.5*
Number of rooms: 844
Reservation Options:
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Also Known As:
Ana Intercontinental Tokyo Hotel Minato
Intercontinental Hotel Minato
Ana Intercontinental Tokyo Japan
Hotel Style:
#9 Spa Hotel in Minato
#14 Business Hotel in Minato
#14 Romantic Hotel in Minato
#14 Luxury Hotel in Minato
#19 Family Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from Ana Intercontinental Tokyo staff and other travellers.
15 questions
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Santa Monica, California
10 months ago
Denver, Colorado
1 month ago
Milton Keynes, United Kingdom

See all questions (15)

Questions? Get answers from Ana Intercontinental Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a city view room”
 of 5 bubbles ManikanthEpari, 29 Nov 2016 | Read review
“Preffered for the future a room in another hotel.”
  • A lot of dust to see from the bed
  • Not very luxurious or even clean...
  • No european sockets in the sleeping room, but an old Iphone music box with a lot of dust.
  • And even directly on the bed.
 of 5 bubbles Redixx, 23 Nov 2016 | Read review
“High Floor, Away from the Elevators”
 of 5 bubbles timv966, 21 Nov 2016 | Read review
“Request non-smoking floor and queen-sized bed. I find twin beds to be quite small.”
 of 5 bubbles W8146BAalim, 19 Nov 2016 | Read review
“Breakfast at 7am can be a little bit crawded.”
 of 5 bubbles , 17 Nov 2016 | Read review
5 of 5
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