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The Prince Sakura Tower Tokyo

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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816 Reviews from our TripAdvisor Community

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There are newer reviews for The Prince Sakura Tower Tokyo
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Showing 476: English reviews
San Diego, California, United States
Reviewed 4 weeks ago

I sincerely wish I could give this hotel 100 stars. The hotel itself is in an excellent location with great accommodation, but it is the concierge, especially Mayumi and Kyoko, that I need to give a special thank you to for their exceptional, way above and beyond customer service. I have never experienced such phenomenal, fantastic service is my life....

5Thank Nadia G
Bloomfield Hills, Michigan
Reviewed 5 weeks ago via mobile

A very nice hotel, convenient to Shinagawa Station. Huge rooms by Japanese standards and very quiet with it positioned next to a small park and on a quiet street. The hotel staff is good. This is a good option to get Marriott points while in Tokyo.

Thank Robert L
Pittsburgh, Pennsylvania
Reviewed 22 March 2017 via mobile

We had an amazing experience at this hotel, and cannot say enough about the wonderful accommodations and polite staff members who made our stay wonderful! The location is perfect, right across the street from one of the major subway stations. So getting around was a breeze! The hotel was extremely clean and had wonderful amenities that you rarely get even...

Thank Annette M
Reviewed 18 March 2017 via mobile

One of the Shinagawa Prince hotel complex, this one affiliated to Marriott Autograph Collection. Very comfortable rooms, and large for Tokyo. Easy access to most places with Shinagawa stations just across the road. Good breakfast. Or tried the Steak restaurant, and the Italian plays it a bit safe. Very friendly staff who are very helpful e.g. With restaurant bookings. Plenty...

Thank Paul B
Reviewed 16 March 2017 via mobile

The hotel is fabulous with both hardware and software. Every body even a trainee is willing to help and sincere. They are knowledgable and responsive. Originally I dun expect much english level from them but they are totally OK and even fluent in speaking english. Was upgraded to the tower side with breathtaking tokyo tower view. You dont need to...

Thank Gregory N
Atlanta, Georgia
Reviewed 15 March 2017

The check in process was very difficult. For a Marriott, I did not find the English fluency of the staff to be sufficient. I and one other of my colleagues had difficulty because the staff could not get our credit cards to run to take our deposit. We are still not sure why as we used are credit cards throughout...

Thank atlantared2015
Management response:

Thank you very much for taking the time to share your thoughts regarding your stay at The Prince Sakura Tower Tokyo, Autograph Collection. Please accept our sincere apology for any inconvenience caused when you checked in and the service was not fully functional. We appreciate your kind understanding that we are trying to improve our English skills to provide a...

Reviewed 7 March 2017

The hotel is walking distance from the Shinagawa station and is part of a larger hotel complex as it adjoins two other Prince hotels, all of which are interconnected. The check in process was smooth and I was in my room in no time. The room was surprisingly spacious with a separate WC from the bathroom. There were nice local...

Thank S K
SakuratowerAC, General Manager at The Prince Sakura Tower Tokyo, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at The Prince Sakura Tower Tokyo, Autograph Collection. I was disappointed to hear about your expericence in our gym. We are so sorry that the Slow Style Gym is managed by outside company and we aske all of the guest to pay JPY2,160 at a time. However,...

Burnaby, Canada
Reviewed 7 March 2017

After some delays of my flight into HND causing a very very late arrival, the check-in staff were perfectly attentive and receptive... even at 2 AM! They knew that all I wanted to do was get my room key and hop in to bed. Check in was kept to a maximum of 2 minutes. Good work. The rest of the...

Thank Jim N
Plymouth, Michigan
Reviewed 6 March 2017

I stayed here for four nights at the end of February 2017. The hotel is wonderful. The rooms are spacious filled with every amenity you could imagine! When you travel for business, it's nice to have a room that you are comfortable in to work from, and Prince Sakura provided that. The breakfast was great with both western and eastern...

Thank ead_angel
Reviewed 5 March 2017

The hotel is located close to the Shinagawa station so walking from the Subway or train is done in minutes. Check in was nice and efficient. You can see that the hotel is an older style hotel but that is exactly what I expect from the Autograph Collection. I expect a hotel with charm and authentic style of the country...

Thank Wala69

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07/05/2017 08/05/2017
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Staying in Shinagawa / Gotanda

Neighbourhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighbourhood


  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Opened in October 1998, this luxurious hotel offers a wide range of excellent services and facilities within an all-season resort ambience. In the spring, pink cherry blossoms can be seen from every guest room. In the fall, the colorful autumn leaves shower the walkways. In the winter, the snow-mantled archways, trees and garden steps provide an air of complete tranquility. Offering exceptional levels of comfort in a formal Japanese garden setting, the Sakura Tower is specifically designed for the American guest. ... more   less 

Additional Information about The Prince Sakura Tower Tokyo

Address: 3-13-1 Takanawa, Minato 108-8612, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Price Range: $355 - $627 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Prince Sakura Tower Tokyo 4.5*
Number of rooms: 309
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Also Known As:
The Prince Sakura Tower Tokyo Hotel Minato
The Prince Sakura Hotel Tokyo
Prince Sakura Minato
The Prince Sakura Tower Tokyo Japan
Hotel Style:
#5 Business Hotel in Minato
#5 Luxury Hotel in Minato
#9 Romantic Hotel in Minato
#10 Family Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from The Prince Sakura Tower Tokyo staff and other travellers.
23 questions
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Questions? Get answers from The Prince Sakura Tower Tokyo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views.”
288toml, 12 Apr 2017 | Read review
“Take a Tower room with view on Tokyo Tower (hence the Name)”
dhs9909, 10 Apr 2017 | Read review
“Ask for a room facing Tokyo Tower”
JimN626, 6 Mar 2017 | Read review
“Premier Corner King Room”
O1828RManniec, 15 Feb 2017 | Read review
“I stay there twice, and all the two rooms were great. I believe all rooms are good.”
RiverZH, 12 Feb 2017 | Read review
5 of 5
US$237* /night
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Rakuten TravelUS$285
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Prices are for 1 room, 2 adults
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