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Hotel Okura Tokyo

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Traveller (884)
Room & Suite (513)
Dining (149)
Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“south wing”(104 reviews)
“main building”(82 reviews)
“orchid bar”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,612)
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345
242
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11 - 15 of 693 reviews
Reviewed 23 January 2018

There are so many hotels in Tokyo, but Hotel Okura Tokyo is one of the best few hotels in Tokyo in both comforts of the stay and the quality of restaurants. If you will visit from other countries, this is the place to enjoy Japanese...More

Thank keih311
Response from 宿泊統括部オフィス, Front Office Manager at Hotel Okura TokyoResponded 24 January 2018

Thank you very much for choosing Hotel Okura Tokyo and favorable feedback. We are glad that you enjoyed the food in our restaurants. We are delighted to hear you were able to feel relaxed and to enjoy your accomodation, too. Your kind words are of...More

Reviewed 22 January 2018

This hotel hearkens back to the golden age of hospitality. Everything is where it needs to be; everything works as it should. The smiles are genuine and the willingness of staff to go out of their way for you is based on a genuine desire...More

Thank Samir A
Response from 宿泊統括部オフィス, Front Office Manager at Hotel Okura TokyoResponded 24 January 2018

Thank you for staying with us at Hotel Okura Tokyo and sharing your experience here. We are glad that you highly evaluate the services we provided and you felt comfortable and had blissful time here. We hope your next visit will be as pleasant as...More

Reviewed 19 January 2018

First time staying here, have previously stayed at Hilton every time before due to its great location to shopping areas. Anyway, the place is located near Roppongi, very walkable in general, and despite the history of the hotel, the rooms have been refurbished and actually...More

Thank Curtis W
Response from 宿泊統括部オフィス, Front Office Manager at Hotel Okura TokyoResponded 23 January 2018

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan.It was our great pleasure to have you with us.Thank you very much for your warm comments. We are very glad that you felt comfortable...More

Reviewed 13 January 2018 via mobile

I have visited this hotel on many different occasions over the past 35-plus years, but my latest experience reflected some decline in staff service. Traditionally the standard of service at this hotel has been very high. However, recently the young staff seem to have a...More

1  Thank tippster
Response from 宿泊統括部総支配人室, Manager at Hotel Okura TokyoResponded 16 January 2018

First of all, I would like to take this opportunity to thank you for staying with us during your recent visit to Japan. It is as always a pleasure to have you as our guest. On behalf of our General Manager, I would like to...More

Reviewed 7 January 2018

I've reviewed the Okura before and give it very high marks all around. This is a classic hotel with spacious, comfortable rooms, and a level of service you don't often find. Absolutely first class.... except for the WiFi. This was my second stay in the...More

Thank Kent W
Response from 宿泊統括部総支配人室, Manager at Hotel Okura TokyoResponded 16 January 2018

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. It was our great pleasure to have you with us. Thank you for taking the time to fill out our questionnaire to give us...More

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Best Value Properties in Minato, Japan
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$202 - US$442 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Minato
#8 Romantic Hotel in Minato
#8 Family Hotel in Minato
#8 Luxury Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$202 - US$442 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Minato
#8 Romantic Hotel in Minato
#8 Family Hotel in Minato
#8 Luxury Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (884)
Room & Suite (513)
Dining (149)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Amenities (5)
Nearby
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris
wheel, concert halls, amusement arcades and lots of
shopping. It also boasts Oedo-onsen-monogatari, a
hotspring that recreates old Edo-era ambiance and is
very popular with foreign visitors. Shiodome has
ultra-modern office buildings where you can often find
restaurants with a great high-rise view of Tokyo. The
neighboring area of Shinbashi is a district of much
...More
Questions & Answers
Ask a question
dellychea
13 January 2018|
AnswerShow all 7 answers
Response from danevans108 |
They have no issues with credit cards. It is a spectacular hotel, unparalleled customer service.
2
Votes
rfbayer
10 July 2017|
AnswerShow all 6 answers
Response from Navarrowl | Reviewed this property |
Yes
1
Vote
Ayudama
1 June 2015|
Answer
Response from the-way-2-go | Reviewed this property |
The standard rooms are VERY nice!!
0
Votes
Room Tips
"Higher floors a less noisy. Although there are no busy traffic roads around the hotel."
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"From some guest room, you can see "Tokyo Tower". It is very beautiful at night."
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"Perfect room control. Guest are very polished."
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"Ask for a mattress topper to make the bed a little more comfortable."
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