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Sheraton Miyako Hotel Tokyo

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1,401 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Miyako Hotel Tokyo
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Showing 700: English reviews
Swansea, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 September 2016

The hotel is in a fairly good location near to subway stations and providing a courtesy bus to Megaro. The room was a good size, well equipped with a very comfortable bed. Unfortunately, mine had a visitor in the form of a small cockroach in the bathroom one night (no fault of the cleaning staff who were always very thorough... More 

Helpful?
1 Thank Jac_Abertawe2015
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer. Tokyo_Santa More 

Sydney, Australia
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 September 2016

This is a lovely hotel in a less busy part of Tokyo. It has a beautiful Japanese garden and is located close to a subway station for easy access to wherever you would like to go. There are some great restaurants and a large Don Quijote nearby.

Helpful?
Thank Wayne I
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive experience in my hotel and will be sure to pass along your kind remarks to my team.We all hope to see you the next time you are... More 

Bangkok, Krung Thep, Thailand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 September 2016

Ii arrived on 11 Sept Sunday 2016 on an early flight and it was gloomy and raining. I have informed the hotel in advance (SPG Gold member) that I will need early check in. However, front desk mentioned there was no room available as the cleaning starts only at 0930 hrs. I told her I needed the room because I... More 

Helpful?
1 Thank Bar B
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad experience while staying in my hotel.I promise to improve our operation and services.I hope you will remain a valued customer and give us the... More 

Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 September 2016 via mobile

Probably not the best hotel in Tokyo but Miyako offers an excellent quality-price ratio. Close to Meguro railway station is very quiet, I'm coming here since 10 yrs and it's my preferred stay in Tokyo. Nice swimming pool and nice people, to be considered when you schedule to come to Tokyo.

Helpful?
Thank Baiocchi12
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. We would like to express our appreciation for all of your patronage. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer.... More 

Hong Kong, China
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2016

Excellent facilities like bar, restaurant, gym and swimming pool. Friendly and helpful staff. Although this hotel is not new, the interior has been well kept. The highlight of the hotel is the secret garden at the lower ground floor, with ponds, trees, birds which I feel close to the Nature. Shuttle buses are frequently arranged back and forth to the... More 

Helpful?
Thank ivanwhchui
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer. More 

Los Angeles, California
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016

Very comfortable stay and excellent amenities. The breakfast buffet had a wide range of choices as well. It was the first hotel in Japan that i stayed in after a very long flight and was very thankful for being booked here :-)

Helpful?
Thank RuhiMusafir
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us.I appreciate your wonderful review of our hotel.I am very happy to hear about your positive experience in my hotel and will be sure to pass along your kind remarks to my team.We all hope to see... More 

Rancho Palos Verdes, California
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 September 2016

Stayed at the Sheraton Myako Hotel during a recent business trip and found the hotel to be one of the best. The entire staff was great and always friendly from the hotel management level to housekeeping. The rooms were clean and modern as you would expect in Tokyo. Transportation around Tokyo was convenient including drop off and pickup from the... More 

Helpful?
Thank James K
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer. Sincerely, Guest Service Sheraton Miyako Hotel Tokyo More 

Porto, Portugal
Level Contributor
264 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 9 September 2016

I've spent 4 nights at this hotel. I choose this location because it was close to the Event I was looking for, but at the end it ended being a good choice to visit Tokyo. The location is quite central at they provide free shuttle to either train or subway stations nearby. The rooms are comfortable, the service is good... More 

Helpful?
Thank Pedritocalheiros
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer. Tokyo_Santa More 

Lugano, Switzerland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 September 2016 via mobile

This was my 2nd stay here, and I am writing another review because of their fabulous new Club Lounge! But first of all, I feel many reviewers on here are highly unfair: This is an older hotel, but it is well kept. All those SPG Platinum members who are complaining about missing room upgrades need to realize that this facility... More 

Helpful?
1 Thank Quico2
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your 2nd staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to read that you enjoyed very much stay with us. Your kind comments have been passed on to our team and this will motivate us all to keep up the good performance.... More 

Adelaide, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2016

Been using this hotel for over 16years. Staff are all helpful and friendly, most staff speak good English. The hotel is close enough to all the attractions in Tokyo, but very quiet peaceful environment.

Helpful?
Thank nori5296
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. We appreciate your sincere feedback and hope you will give us the opportunity to welcome you again. More 

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Staying in Shinagawa / Gotanda

Neighbourhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato 108-8640, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Price Range: $212 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan
Hotel Style:
#15 Luxury Hotel in Minato
#16 Family Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Miyako Hotel Tokyo staff and other travellers.
21 questions
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Questions? Get answers from Sheraton Miyako Hotel Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None smoking and in the rear.”
 of 5 bubbles 923BobG, 18 Nov 2016 | Read review
“ask for a room view garden”
 of 5 bubbles H6111YBmohammeda, 16 Nov 2016 | Read review
“balcony room, japanese garden, quiet room”
  • Luxury room on 7th floor, with balcony
 of 5 bubbles fhnology, 29 Oct 2016 | Read review
“next to this hotel, another hotel with very large and nice Japanese garden recommend to get rooms with this side, otherwise no views at all”
 of 5 bubbles shunimada, 20 Oct 2016 | Read review
“Check to see if your room has twin beds. Not sure why ours did, but that may have been due to the tour we booked.”
 of 5 bubbles K7656YMjessicah, 25 Sep 2016 | Read review
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