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Sheraton Miyako Hotel Tokyo

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1,489 Reviews from our TripAdvisor Community

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Showing 742: English reviews
Victoria, British Columbia
Reviewed 5 October 2013

There are several pros and cons to this hotels. The pros are that the rooms are huge by Japanese standards. Although other reviews says it's dated, I would say the decor is still tasteful and nice. The service is excellent and all the staff are super nice. The cons are that the location is terrible! You are basically out in...

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Helpful?
1Thank phil4vic
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. Thank you for your great comment to our staff and service. This will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Surely our hotel...

Singapore River, Singapore
Reviewed 27 September 2013

The hotel needs a lick of paint and some refurbishment. especially to their air conditioning system. it is centrally located and should by rights be a good hotel for business stopovers. The rooms are adequately large enough by Tokyo standards, but they need improvement. Bathrooms too.

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1Thank Nicolaos T
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I apologize your experience provided in our guest room was less than satisfactory. We are remodeling guest room little by little so the number of renovated room increases. We still continue to invest in refurbishment. We...

Reviewed 27 September 2013

Wonderful accommodations. It is away from the hustle bustle of the crowds, but close enough that it is easy to get to anywhere from Meguro station. The shuttle to the subway is very convenient. A couple of times we were out past the last hotel shuttle and caught a cab. It was a quick, cheap ride to the hotel from...

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Helpful?
Thank FarmingtonUSA
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive comment to our staff service. As you already know, our hotel is located in very quiet and safe residential area with a lot of green. The live...

Bayonne, New Jersey
Reviewed 27 September 2013

I wasn't really wowed by this SPG property. I was expecting a room upgrade but I ended up on the same floor as my friends who are non spg room members. Their rooms weren't different than the one I was placed in with the exception that I had an ottoman in my room. The breakfast was sub par to the...

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Helpful?
Thank Lewis C
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We surely try to upgrade SPG platinum members to the best available room at check in, mostly renovated superior/deluxe rooms in my hotel because we don’t have any junior suite rooms. I am very sorry that...

Guilford, Connecticut
Reviewed 27 September 2013

I stayed for 3 days at this hotel in September. The hotel was fine, and a decent value. It is in a nice largely residential and quiet neighborhood but even the restaurants were a 15 minute walk away. It is also a bit of a distance from many of the business districts. The rooms were nice and the bed and...

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Thank A28ensemble
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. Our hotel is located in one of Tokyo’s rich residential area so it is true that it is 7-8 minutes’ walk from the hotel to the nearest 24 hours-open convenience store.We operate free shuttle service to...

Perth, Australia
Reviewed 18 September 2013

The Miyako hotel offers good value for Tokyo at the expense of location. It is a convenient location from Haneda airport, and easy enough to get to from Narita using the Narita Express to Shinagawa station and a short taxi ride from there. The limousine bus also stops at the hotel. There is a large lobby and check-in was hassle...

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Helpful?
1Thank Jetsetter_AU
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. Our hotel is located in one of Tokyo’s rich residential area so it is true that it is 7-8 minutes’ walk from the hotel to the nearest 24 hours-open convenience store. We operate free shuttle service...

Reviewed 13 September 2013 via mobile

Love this hotel!! Even though it's not located within walking distance to any JR stations, the hotel does have pick up and drop of shuttle bus every 10~15 min. There's not much in that area however, if you take the bus to Meguro there's a few restaurants over there and baskin robin. In addition, you should try out the Miyako...

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Thank Erinanako
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

We are truly thankful you chose to stay with us at Sheraton Miyako Hotel Tokyo. I appreciate your wonderful review and your positive experience in my hotel. JR Meguro area is popular as an inexpensive dining town among Tokyo locale people. There are many fancy confectionaries, “Ramen” noodle shops, reasonable bars where both young and old people gather and more....

Topsham, Maine
Reviewed 5 September 2013

I was able to check in early and get into my room. The room was very comfortable. The maid service was the best. Only complaint was the price of coffee. 900 yen for coffee is enough to make me walk to Meguro station to get my coffee. I loved my stay and the view of rainbow bridge was awesome.

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Thank 887fish
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. The price of a cup of coffee in Tokyo city hotel’s lounge is higher than that in the downtown restaurant. Because city hotels offer drinks and social meeting atmosphere at the same time. Average price of...

Los Angeles, California, United States
Reviewed 5 September 2013

Though I have family in Tokyo, I generally spend a few days at the Miyako to decompress after the long flight or just enjoy a little privacy with the wife before attending to familial duties. The rooms are always clean, quiet and comfortable; and unlike another reviewer, I found the firmness of the king-size bed afforded me excellent sleep (even...

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Helpful?
Thank James R
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

We are truly thankful you chose to stay with us at Sheraton Miyako Hotel Tokyo. I appreciate your wonderful review of our hotel. Our hotel is located in one of Tokyo’s rich residential area so it is true that it is 7-8 minutes’ walk from the hotel to the nearest 24 hours-open convenience store. We operate free shuttle service to...

Virginia Beach, Virginia
Reviewed 31 August 2013

Great hotel with outstanding customer service. Very clean and tidy however bedroom was a little on the small side and bathroom was compact. As a single guy on a business trip, this was fine however I can imagine you'd be stepping on each other if you're a couple. Bed was huge although a little hard for my taste. Don't get...

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Helpful?
Thank KS5050
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

hank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very pleased with your positive comment to my staffs.I am sure to pass along your kind remarks to my team. The live Jazz performance in our lobby lounge is very popular among our guests....

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Staying in Shinagawa / Gotanda

Neighbourhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Lounge Bamboo
Lounge Bamboo
Cuisines: Bar, Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato 108-8640, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Price Range: $217 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan
Hotel Style:
#15 Luxury Hotel in Minato
#16 Family Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Miyako Hotel Tokyo staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Miyako Hotel Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for SPG platinum”
 of 5 bubbles taipeitongue, 10 Feb 2017 | Read review
“Avoid room behind the lift shaft if you are a light sleeper”
 of 5 bubbles whatu1, 22 Jan 2017 | Read review
“Ensure you know how to arrive this hotel then book it, especially it's your 1st visit.”
 of 5 bubbles Elijah1202, 10 Dec 2016 | Read review
“Choose a deluxe or a club floor room”
  • View of the lobby
 of 5 bubbles Aneesh2011, 10 Dec 2016 | Read review
“None smoking and in the rear.”
 of 5 bubbles 923BobG, 18 Nov 2016 | Read review
5 of 5