We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Miyako Hotel Tokyo

1,713 reviews
Save
Traveller (1011)
Room & Suite (536)
Dining (166)
Overview
  • Excellent28%
  • Very good52%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“meguro station”(139 reviews)
“shuttle bus”(94 reviews)
“spg platinum”(16 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,713)Write a Review
There are newer reviews for Sheraton Miyako Hotel Tokyo
See the most recent reviews
Filter reviews
863 results
Traveller rating
253
403
134
46
27
Traveller type
Time of year
LanguageEnglish
More languages
253
403
134
46
27
Show reviews that mention
All reviewsmeguro stationshuttle busspg platinumbamboo loungecafe californiajapanese gardenshuttle servicehealth clubclub loungethe hotel offerschinese restaurantquiet locationnarita airportupgraded roomlobby barbusiness travelerking bed
FilterEnglish
Updating list...
511 - 515 of 863 reviews
Reviewed 4 September 2014

Stayed for 2 nights. We felt welcome and at home from the moment we arrived. We professional check-in staff gave us a nice and spacious room. Everything for the SPG platinum perfectly arranged. The room was very clean and quiet. We loved the tea time...More

Thank RHW1974
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 8 September 2014

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from...More

Reviewed 2 September 2014 via mobile

We stayed here for 3 nights. The hotel is indeed a bit outdated. They put us in a smoking room first but since the smell was terrible and we're non-smokers, we asked to change which was no problem at all. There was not so much...More

Thank Shanna24
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 4 September 2014

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants,...More

Reviewed 28 August 2014

We arrived at the hotel at 10 am, considerably earlier than the 2 pm check in. We had just finished a 20 hour journey and had been travelling around the globe for nearly 2 months, so were feeling a little weary. So it was very...More

1  Thank TheMerryMan
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 29 August 2014

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from...More

Reviewed 17 August 2014

After a long flight, this hotel was a sight for sore eyes. the CUTEST thing u'd ever see. After checking in, a cute Japanese girl offered to help carry my computer bag and small suitcase in her "charlie brown" wheel barrel. so cute. so fun...More

Thank Randy W
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 19 August 2014

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive comment to our staff service. The live Jazz performance in our lobby...More

Reviewed 14 August 2014

We stayed at the Sheraton Miyako a few weeks ago. It was an great place to stay. The staff are so helpful and friendly. The rooms were clean and comfy and spacious by Asian standards. My daughter developed a bladder infection while we were in...More

Thank rw216
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 18 August 2014

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive comment to our staff service. Our hotel is located in one of...More

View more reviews
PreviousNext
1101102103104105173
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$170 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$170 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (1011)
Room & Suite (536)
Dining (166)
Pool & Beach (27)
Amenities (63)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Shinagawa / Gotanda
In Shinagawa, an office district shares space with
luxury residential buildings and the scene is
constantly changing with rapid development. Ikedayama
park and Togoshi park are great places to see
beautiful traditional Japanese gardens with ponds, as
well as enjoy the changing seasons. Shinagawa was a
post and a port town during the Edo era and the lavish
old Shinto shrines and Buddhist temples at Shinagawa
...More
Questions & Answers
Ask a question
Annienon
15 September 2017|
AnswerShow all 4 answers
Response from AJE62 | Reviewed this property |
I paid on checkout having pre-booked using the japanican portal. That site usually let's you pay on checkout in yen, which is usually cheaper than pre-paying in £ or $ through other hotel booking sites. You have to give... More
1
Vote
Jenny V
8 September 2017|
AnswerShow all 2 answers
Response from stevensE8641XY | Reviewed this property |
You can check in anytime day or night. In the morning, there may not be rooms available while the housekeeping staff completes their cleaning of the rooms. The hotel front desk is staffed 24 hours a day. Have fun--the hotel... More
0
Votes
Dang N
9 August 2017|
AnswerShow all 2 answers
Response from taipeitongue | Reviewed this property |
contact the hotel directly, usually bebefit is only for member and one companion,you need to check with hotel. Some Japaneses hotel will charge second guest,even children
1
Vote
PreviousNext
12345610
Room Tips
"Definitely pau=y for a Club Level room otherwise food and drink is a little on the expensive side"
Read review
"Nice outdoor garden, nice gym, convenient"
Read review
"renovated room"
Read review
"Take the shuttle car to Meguro station"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing