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Hotel & Residence Roppongi

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Traveller (165)
Room & Suite (361)
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Overview
  • Excellent41%
  • Very good44%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“cube room”(6 reviews)
“washing machine”(10 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)
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Traveller rating
73
60
18
6
2
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73
60
18
6
2
Show reviews that mention
All reviewscube roomwashing machineexpensive locationzen roommodern environmentno iron or ironing boardnice boutique hotelstudio apartmentstayed for weeksroad noisegreat ramentea kettlejapanese stylesmall kitchenbig tubpublic transitmetro station
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1 - 5 of 159 reviews
Reviewed 1 week ago via mobile

We originally were shown a ‘de luxe’ room which we had booked and had been told would be over 38sq m room. It was very basic and very small. After the staff spent almost 40 minutes trying to sort out our booking, we were shown...More

Thank jondaving
Management response:Responded 1 week ago

Thank you for staying at Roppongi Hotel S, and wrote us a valuable comment. Although there is a little problem during your check-in, we are very grateful that you have written so many praise for us. We are very happy since you have enjoyed your...More

Reviewed 1 week ago

I booked a room directly with a hotel and ended up paying 240€ for a night for cube room. The design is everything but convenient, huge sink in the kitchenette, no place to put the clothes, one sigle chair to serve as a storage place....More

Thank seeking_light
Management response:Responded 1 week ago

Thank you very much for staying at Roppongi Hotel S. We sincerely appology for all the unpleasant experiences you have encountered during you stay in our hotel. The check-in time is from 15 o'clock, but we can keep your luggage for free before the check-in....More

Reviewed 3 weeks ago

This was our first hotel in Japan and was a great welcome to Tokyo. It's reasonably close to Roppongi subway station (about 10 minutes' walk) and another 15-20 minutes to walk to the famous Shibuya junction. The staff were very friendly and helpful, spoke excellent...More

Thank looptail
Management response:Responded 3 weeks ago

Thank you very much for choosing Roppongi Hotel S among many options. It 's our honor to be your first hotel in Japan. We are very pleased to see you enjoyed the unique relax time in our hotel. We will try our best to make...More

Reviewed 4 January 2018

Maybe it was the room we chose on booking but our experience of Hotel Roppongi S was distinctly average at best. This was the first hotel of a two week trip to Japan and luckily every other experience was better. The location of this hotel...More

Thank Merkey
Management response:Responded 11 January 2018

Thank you very much for staying at Roppongi Hotel S this time and leaving us a valuable review. As you say, our hotel is a renovation hotel, the building itself is old. But one of our hotel's features is that the reuse of the facility,and...More

Reviewed 27 November 2017 via mobile

If you're stuck between choosing an apartment or a hotel room to stay in, look no further because Hotel and Residence Roppongi Hotel S offeres both! I stayed in one of their apartments. Let me tell you, the experience was nothing short of AMAZING. Getting...More

Thank Leroy T
Management response:Responded 6 December 2017

Thank you very much for choosing Roppongi Hotel S among many accommodations. We are very happy to know that you had a good experience at our hotel. Hope to see you again! Best regards, Hotel Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$141 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$141 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (165)
Room & Suite (361)
Dining (61)
Amenities (30)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Beth H
1 February 2016|
AnswerShow all 4 answers
Response from PeiMo | Reviewed this property |
There is a an airport shuttle that has a stop at the Grant Hyatt Hotel, close to the Roppongi Hills. It's about 10 minutes or less walk from the S hotel. I am not clear about Disney though.
2
Votes
Mam V
21 January 2016|
AnswerShow all 2 answers
Response from MsOzz | Reviewed this property |
I agree Charlie. Contact the hotel directly they will try to help. We had a queen sized bed as well as a sofa in the room.
0
Votes
TravelerRuth
14 December 2015|
Answer
Response from Hotel_S_Roppongi | Property representative |
Dear Ms. Travelor Ruth, Thank you for your question. The closest subway station is 'Roppongi Station' of 'HIBIYA line' and it takes 6-7 mins walk from the exit 2. And the second closest one is ''Roppongi Station' of 'Oedo... More
0
Votes
Google Translation
Room Tips
"Rooms only go up to floor 6, rooms away from the main road will be quieter."
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"the Luxury room was quiet, cool and comfortable"
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"For fresh air get a room at the back as the highway is on the front."
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"In Japan a "double" usually means an extra wide single bed. So if there are a couple you, might..."
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