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Traveller (156)
Room & Suite (28)
Dining (12)
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Overview
  • Excellent70%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“military hotel”(17 reviews)
“waiting list”(8 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
All hotel details
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Reviews (328)
There are newer reviews for New Sanno Hotel
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307 results
Traveller rating
216
71
8
5
7
Traveller type
Time of year
LanguageEnglish
216
71
8
5
7
Show reviews that mention
All reviewsmilitary hotelmilitary personnelwaiting listjapanese suitefrench embassyretired militaryjapanese restauranttravel deskindoor poolpost officefitness centerdowntown tokyominute walkconcierge desklaundry servicefive star hotellocation is great
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11 - 15 of 307 reviews
Reviewed 10 November 2017

The new Sanno hotel has it all, great customer service, clean rooms, great location, best Sunday brunch in Tokyo that won't break the bank. speaking of which there's ATM and a bank at the facility, indoor swimming pools, 4 restaurants, shopping onsite,all at a great...More

1  Thank filetmignon96
Reviewed 8 November 2017

Very nice hotel, clean and inexpensive compare to other hotels. This is a military hotel and you must be active or retired military or sponsored by a military in order to book this hotel. Very good experience and feels very safe because there's a security...More

Thank Odette M
Reviewed 25 October 2017 via mobile

We had an excellent experience while traveling in Japan during our stay at the New Sanno. Their accommodations, while simple, are very clean and updated. The customer service at the hotel was astounding, always helpful for any need we had. Each floor has an ice...More

2  Thank 2277F
Reviewed 23 October 2017

Our 2nd stay here...first stay was 4 years ago. This time we stayed 6 nights and enjoyed every night. Security at the front gate makes it extra safe. Taxis cannot come right onto the driveway but curbside. Inquire at bell stand and they will call...More

4  Thank HawaiiKaiGail
Reviewed 10 October 2017

I absolutely love the New Sanno. I've been coming here for the past 4 years and they never disappoint. The staff is courteous and the facility is clean. This time I spent my birthday weekend there for R&B night. It was wonderful to relax with...More

1  Thank plhill
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Most Booked Properties in Minato
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Details
Price range
US$35 - US$122 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$35 - US$122 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (156)
Room & Suite (28)
Dining (12)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were
famous for their nightlife, high-class restaurants,
bars and clubs. More recently, with the opening of
Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the
area has declared itself as the most fashionable spot
to be seen. The area also hosts the National Art
Center and the Mori Art Museum and lots of trendy art
galleries.
...More
Questions & Answers
Ask a question
santaman3049
19 June 2018|
AnswerShow all 2 answers
Response from CHARLES A | Reviewed this property |
As long as he can get a reservation you should be fine. He will need to stay there too.
1
Vote
deeann315
21 April 2018|
Answer
Response from REPOULINJR | Reviewed this property |
Yes you are eligible. Make reservations well in advance.
0
Votes
upwind2uyahoocom
23 October 2017|
AnswerShow all 5 answers
Response from Arvilla F | Reviewed this property |
I would just call the New Sanno and ask. I would think, though, since they are often booked up 3-4 months in advance for just regular seasonal travelers, that it would probably be wise to book at least 12-18 months in... More
0
Votes
Room Tips
"7th Floor room with a city view was nice"
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"Lower floors will have better water pressure"
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"Make advanced reservations (up to 3 months if possible)"
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"Must book advance for weekend and holiday season stay."
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