Conrad Tokyo
3,882 reviews
#3 of 146 hotels / ryokan in Minato
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1-9-1 Higashishimbashi, Minato 105-7337 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$385
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Room & Suite (1180)
Dining (378)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conrad Tokyo
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 146 hotels in Minato
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. Stay in contemporary luxury at the Conrad Tokyo. All 290 guest rooms and suites boast minimalist Japanese design, the latest technology and panoramic views over Tokyo. Conrad Tokyo's TwentyEight is the stylish spot in Tokyo for breathtaking views, signature drinks, and afternoon tea. Dine at our acclaimed restaurants and order wine from our cellar for a superlative meal. More luxuries for your stay: Direct Shiodome station access Fine dining, casual eating, and a must-visit bar Beautiful guest rooms and suites with spectacular views Tranquil Mizuki Spa, fitness facilities, and a 25-meter pool Flexible event spaces for up to 450 guests
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Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Car park
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Japanese
Location
Full view
99Great for walkers
Grade: 99 out of 100
946Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
Contact
1-9-1 Higashishimbashi, Minato 105-7337 Tokyo Prefecture
Name/address in local language
Getting there
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3,882Reviews68Q+A100Room tips
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Popular mentions
Overall I think the hotel overall and the rooms specifically is great. Very modern and comfortable with all the right touches and good location. Makes you feel like you are having 'fun' even if there for business. The one major thing is that if you want to use internet you either have to BUY a cable or call down for a wireless card and then scratch off some number and spend ages setting it up. If you don't need this then I recommend it 100%, oterhwise stay somewhere else.
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Date of stay: November 2020Trip type: Travelled as a couple
Helpful
Response from Representative Hotel Services, 支配人 at Conrad Tokyo
Responded 1 week ago
Dear Hutch838, Thank you providing us and other readers with such a detailed review of Conrad Tokyo. We are glad that you enjoyed your room and the location of the hotel. We are sorry to hear that our internet service did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences. We at Conrad Tokyo promise to offer you the best quality of service on your next trip our way, assuming you do select to stay with us again. Thank you once again for choosing Conrad Tokyo hotel and we truly look forward to welcoming you back to our property on your next visit to Tokyo.
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I did enjoyed my stay here and was very excited to be in the Executive King Suite, but there were definitely parts of the stay that took away from it being 5 stars. First off, in terms of location, Conrad Tokyo is in a good place but it is extremely hard to actually get into the hotel. The station is at the Shiodome which is one stop away from Shimbashi. However, there are many road blocks and you cannot cross the street easily in this area. We found ourselves across the street from the hotel, and found it very difficult to get to the other side. That said, I think this is the most centralized part of Tokyo as in its moderately easy to get anywhere else due to it being one of the train hubs, but it was still at least 30 minutes to Shibuya/Shinjuku. Shimbashi is a decent neighborhood but it’s still a 10 minute walk away. The room itself is quite nice and luxurious and very pretty at first glance but when I looked closely, I noticed that it wasn't as new or well maintained as some of the other 5* hotels. The hotel was aged and in need of a refurbishment. You can tell that the furniture was a bit worn, the water system used very old styled knobs and even the toilet had a manual flush. In fact, the water in the shower gets hotter if you flush or switch on the faucet at the same time. There were also several spots on the floor that had scrap marks. Basically, everything was nice and luxurious, but just old. If you don't mind slightly older furniture and infrastructure, then this is a great place for you because it IS luxurious. Breakfast here is split up into the executive and the lobby lounge. The first day we tried the executive lounge. The space had a good view of the city skyline and was nice and quiet and the spread was fairly standard for 5 star hotels. The second day, we had it in the lobby lounge. I’ve heard from blogs that the breakfast at the main restaurant is way better. It was not. The place is hectic and it was hard to even find plates. Many other guests also requested plates because there either weren’t enough or it was just hard to find. When we finally found it, there was a stack of like 4 plates. After sitting and eating for like 20 mins, I went back for another plate but found one plate with a piece of bread and a candy wrapper. 20 minutes later, when we were leaving we found a stack of new plates right next to the plate with the bread and candy wrapper. No one has bothered to clean it up even after replenishing the clean plates. I understand they were busy, but the presentation is important. Trash next to clean plates should be cleaned asap. During the evening cocktail hour, they had some salami/ham and breaded shrimp. This was actually a good snack. Conrad Tokyo also has a really good gym. It was much better than any other hotel so far. There was a leg press, chest press, and a barbell! There was no squat rack though but obviously you shouldn't expect that in Tokyo. One other thing that was missing was a pull-up bar though but with a barbell and leg/chest press, I’m satisfied. As for the pool, I did not enjoy it. It just wasn't very impressive, it was like 2 lanes and very bland in design. Overall, this was a decent hotel but my expectations were too high for a $1000 executive suite so it lead to a disappointment. Like I said, if you don't care about the hotel being slightly older, then this place is luxurious with decent service and amenities.…
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Date of stay: January 2020
Location
Service
Sleep Quality
Helpful
The best hotel in Tokyo and Conrad i’ve stayed before. The hotel is just next to the metro Shiodome (Toei Oedo Line) if you came from the airport, you also can catch the Airport Limousine Bus approximately 45 minutes to 1 hour. Lobby is on 28th floor and thank you Masuda-sama for allowed me to check in at 11am. Room is bigger than other hotels in Tokyo with full amenities. Rooms is clean, modern, i can see Odaiba View from my room (Bay view). I received turn down service everyday with a little snack and thank you housekeeping on 32 floor for your good service. Breakfast on the lobby floor, not much variety but good food and ingredient. Provides Japanese corner, american breakfast corner, salad, fruits, bread, muffin etc. I really enjoyed this hotel, thank you everyone for your service especially staffs whom i met named Kao, Koga, Sarah, Alesi, Fukui and also concierge staff on the ground floor who assist my luggage upon departure. Can’t wait to go back ❤️ …
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Date of stay: February 2020Trip type: Travelled with friends
1 Helpful vote
Helpful
I think sometime, you also need to spend a different day with your girlfriend in your routine. Last Saturday was such a day for me. Although it was the first time to visit Conrad Tokyo, it actually provided a completely different sky and cityscape. Also, The most impressive of them was the service of Conrad's hotelier, who were perfect and elegant in the midst of the COVID 19. The professional consciousness of all the employees was conveyed, so there was no regret over the hotel choice, especially I really appreciate Maako Ito San's service against my demanding needs. She was perfect for us with her professionalism and language skill and make us to be cozy and give more remarkable memories. That's why everyone says Tokyo Conrad is the best Conrad in the world. Next month i have a special day, hence i will stay again at there with my girlfriend 가끔은 여자친구와 다른 하루를 보내야 할 때도 있을 것 같아. 지난 토요일은 나에게 정말 좋은 날이었어. 콘래드 도쿄를 방문한 것은 처음이었지만, 실제로는 전혀 다른 하늘과 도시 경관을 제공했다. 또한 그중에서도 가장 인상 깊었던 것은 COVID 19의 한복판에서 완벽하고 우아했던 콘래드의 호텔리어에 대한 서비스였다. 전 직원의 전문적 의식이 전달되어 호텔 선택에 대한 후회는 없었으며, 특히 나의 요구 사항에 맞서는 이토 산 마아코의 서비스에 진심으로 감사드린다. 그녀는 프로페셔널함과 언어실력으로 우리에게 완벽했고, 우리를 포근하게 해주고, 더욱 놀라운 추억을 선사해 주었다. 그래서 모두들 도쿄 콘라드가 세계 최고의 콘라드라고 말하는 것이다. 다음달에는 특별한 날이 있어서 여자친구와 함께 그곳에 다시 머무를 것이다.…
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Date of stay: September 2020Trip type: Travelled as a couple
Helpful
I have always been intrigued about Tokyo Conrad. Recently, due to covid 19 and timing after a Japanese holiday the price was more affordable than usual. People were very polite and helpful. Being a diamond member I got upgraded to a room with a view over the gardens and Tokyo Bay, which was quite lovely. The room had everything you could wish for with separate bath and shower. The 25m pool on the 29th floor was narrow, but very nice. Fortunately there were few people in there when I went. The executive lounge was closed, so I went to the foyer cafe area for afternoon tea which was delicious and minimalist. Cocktail hour had free flowing nice wines between 6-8. Again a minimalist, tasty food platter was given to you. The breakfast was the most disappointing. For me it was complementary, for anyone else around 4,000 yen. I am sure due to safety and guest numbers there was purposely not a great deal of choice. I chose the lobster omelette from the menu which was okay. As one of my favourite places to stay is in the Conrad in Singapore, I could not help comparing the two, which perhaps overshadowed my views of Conrad Tokyo. It is a lovely hotel and a great place to stay. I am glad to have stayed there, but possibly might not be rushing back.…
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Date of stay: August 2020
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
PRICE RANGE
US$401 - US$724 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
conrad tokyo hotel minato, conrad hotel tokyo, conrad hotel minato, minato conrad
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoOdaiba / Shiodome / Shinbashi
NUMBER OF ROOMS
290
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Claim Your Listing Frequently Asked Questions about Conrad Tokyo
Which popular attractions are close to Conrad Tokyo?
Nearby attractions include Hama Rikyu Gardens (0.3 km), Caretta Shiodome (0.2 km), and Advertising Museum Tokyo (0.2 km).
What are some of the property amenities at Conrad Tokyo?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Conrad Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Conrad Tokyo?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Conrad Tokyo?
Conveniently located restaurants include Annam Indian Restaurant Ginza Tokyo, Fish Bank TOKYO, and Washoku en Shiodome.
Are there opportunities to exercise at Conrad Tokyo?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Conrad Tokyo have an airport shuttle?
Yes, Conrad Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Conrad Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Tokyo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.