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The Ritz-Carlton, Tokyo

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Traveller (1164)
Room & Suite (459)
Dining (86)
Overview
  • Excellent75%
  • Very good17%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(83 reviews)
“tallest building”(22 reviews)
“concierge staff”(22 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Tokyo
Special Offer: Member Rates
Hotel packages
Offers from The Ritz-Carlton, Tokyo
Special Offer: Member Rates
Hotel packages
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,782)
Filter reviews
967 results
Traveller rating
793
126
30
8
10
Traveller type
Time of year
LanguageEnglish
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793
126
30
8
10
Show reviews that mention
All reviewsthe club loungetallest buildingconcierge staffbeautiful hotelhotel experiencefour seasonslobby barmount fujiin room diningcorner suitehigh endroppongi stationroppongi areashopping mallfavorite hotelrooms are largeservice was impeccable
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1 - 5 of 967 reviews
Reviewed 3 days ago

One of the great hotels of the world with the best possible service, hospitality, views, food,sleep quality and everything that makes a hotel simply perfect! We will definitely be back! Rooms on the "club" floor offer complimentary food and drinks in the club lounge. A...More

Thank dineindulge
Reviewed 5 days ago

Everything about our stay was glorious, from the moment we arrived at the concierge's desk to our departure. The rooms were beautiful, the bathroom and amenities wonderful, and the breakfast buffet and menus were the best!More

Thank mymol
Response from Masato K, Manager at The Ritz-Carlton, TokyoResponded 3 days ago

Dear mymol, Thank you very much for staying with us and taking the time to provide us with your feedback. I am pleased to read that you enjoyed our service. Thank you once again for choosing to stay with us and look forward to welcoming...More

Reviewed 1 week ago via mobile

Thank you for a great stay The corner view from the suite was beyond sensational. Probably the best upgrade I ever received ;) I may also say the the breakfast was delicious. Great location, wonderful cherry blossom and good food I will be back. Save...More

Thank Ham15
Response from Masato K, マネージャー at The Ritz-Carlton, TokyoResponded 1 week ago

Dear Ham15, Thank you very much for staying with us and taking your time to write us a kind and complimentary review. I am very glad to know you had a comfortable stay and enjoyed your breakfast. Thank you once again for choosing to stay...More

Reviewed 1 week ago

My husband and I stayed here for the last two nights of a trip to Japan and it was by far the nicest hotel we stayed in. The mix of East and West was much appreciated. The basic room was beautiful. Clean, spacious, lots of...More

Thank p169649
Response from Masato K, マネージャー at The Ritz-Carlton, TokyoResponded 1 week ago

Dear p169649, It is a great pleasure knowing you enjoyed the time with us at The Ritz-Carlton, Tokyo. I thank you for taking the time to share your experience here on TripAdvisor. We will continue to maintain our standards to enhance the overall experience of...More

Reviewed 1 week ago

Warmest hospitality I've seen in years. From the moment of arrival every staff member I encountered made me feel like I was the only guest. I tend to work in my room for hours at a a time and both rooms served that purpose quite...More

Thank dcinus
Response from Masato K, マネージャー at The Ritz-Carlton, TokyoResponded 1 week ago

Dear dcinus, Thank you very much for staying with us and taking the time to provide us with your kind feedback. Thank you for your possitive comments. We are all very glad to know you had a comfortable stay and look forward to welcoming you...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Children Activities (Kid / Family Friendly)
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$676 - US$1,618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Minato
#2 Spa Hotel in Minato
#2 Business Hotel in Minato
#10 Romantic Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$676 - US$1,618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Minato
#2 Spa Hotel in Minato
#2 Business Hotel in Minato
#10 Romantic Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (1164)
Room & Suite (459)
Dining (86)
Pool & Beach (12)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Nearby
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were
famous for their nightlife, high-class restaurants,
bars and clubs. More recently, with the opening of
Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the
area has declared itself as the most fashionable spot
to be seen. The area also hosts the National Art
Center and the Mori Art Museum and lots of trendy art
galleries.
...More
Questions & Answers
Ask a question
Tunc o
24 March 2018|
AnswerShow all 4 answers
Response from Masato K | Property representative |
Dear Tunç Ö, Thank you for your interest in our restaurants. They opened on March 9th 2018. If you would like to make a reservation, please call at +81-3-6434-8711 or send email to rc.tyorz.restaurant.sales@ritzcarlton.com... More
0
Votes
David E
14 March 2018|
AnswerShow all 5 answers
Response from richmond01742 |
I just received this reply from the hotel: "Regarding an extra bed, we are able to place one rollaway bed into any type of room with JPY 10,000++ per night for Regular Floor and JPY 20,000++ per night for Club Level."
1
Vote
sandraLondon_England
10 October 2017|
AnswerShow all 8 answers
Response from bko61163 | Reviewed this property |
I dont recall seeing anyone smoking in the lounge or anywhere else inside the hotel.
1
Vote
Room Tips
"Being so high up - 45th floor and upward, our rooms were quiet and we had lovely views of the city..."
Read review
"Rooms start around floor 45 so views are great in any direction."
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"As far as we know, all rooms are equally "as good", because all are on 47-51 Floor."
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"Club Level rooms are on the highest floors but guests of all levels receive the world-renowned Ritz-Carlton..."
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