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Shibuya Excel Hotel Tokyu

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Shibuya Excel Hotel Tokyu
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1,094 Reviews from our TripAdvisor Community

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Showing 702: English reviews
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Oakland, California
Reviewed 4 days ago NEW

We wanted to find a hotel that allowed us to stay in or around Shibuya and close to a train station. Shibuya Excel was exactly that. It is literally at the Shibuya train station, which has multiple lines running through it, including the JR. The first day could be a bit confusing trying to figure out the entrances and exits...

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3Thank SlapYoMamaGood
Manila, Philippines
Reviewed 1 week ago

i was able to book this hotel thru japanican.com. it's perfectly located near hachiko and the famous shibuya crossing. we were booked at the 19th floor and had a superb view of the city =) rooms were a bit spacious and always clean! wifi in the room was really fast. staff were always helpful. we arrived @ haneda airport and...

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1Thank mysterioustranger
London, United Kingdom
Reviewed 1 week ago

Managed to booked this hotel through Japanican.com and was upgraded to ladies floor with a excellent view of the famous shibuya crossing! The service of the hotel staffs were great. The lady staff even carried our luggages to the bus stop and waited with us.The airport limousine bus stop right in front of the hotel which made it so convenient....

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Thank teresatan8
Reviewed 1 week ago

well, the location is definitely perfect for travelers and also room condition was so clean. BUT from the day I checked in to the day I checked out, every staffs I met were so unkind, I felt so grotty. they were unhelpful and when I ask a staff about the bus to airport, her behaviour was so bad like I...

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Thank E9924KOmarys
Stockholm, Sweden
Reviewed 1 week ago via mobile

Perfectly located at Shibuya Crossing. We got a room on the 16th floor and the view was amazing. Everything in the room was nice and clean. Good breakfast buffé (you can choose between japanese or western).

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Thank CarinStockholm
Reviewed 1 week ago

Situated right at the center of Shibuya. Limousine bus from Haneda airport took us right at the hotels door step. Rooms are big and clean. Breakfast buffet at the top floor had a scenic view of Tokyo. Many restaurants around the hotel and with a wide variety. Will definitely stay here again!

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1Thank John A
Singapore
Reviewed 2 weeks ago

My first time staying here and will be for the next few to come. First, the airport limo stops at the door step of the hotel so we don't have to drag our luggage across any streets or change to a cab to reach another hotel. Second, the hotel is located at the top of a big shopping mall with...

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2Thank VibrantAurora
London, United Kingdom
Reviewed 2 weeks ago via mobile

The hotels location is very good with a great view of the shibuya crossing. The concierge is useful and speaks English. The rooms were small. In the Japanese restaurant, you can find yourself waiting a long time for your food. You will have a good choice of food for breakfast with fruits eggs and meat. The atmosphere was alright. A...

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Thank thomasdelab
Brisbane, Australia
Reviewed 2 weeks ago

We stayed at the Shibuya Excel Hotel for 5 nights. The location is great and central to everything. The front staff are very helpful, as our travel agent booked the incorrect room and the staff were very helpful to sort something out for us. We had breakfast at the hotel overlooking the famous Shibuya Crossing.

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Thank Vickib114
Reviewed 3 weeks ago via mobile

Could not be in a more convenient location - connected to Shibuya station and above Shibuya Crossing while being a block from many restaurants and shops. Also, 45 mins from Narita airport via Hotel Limousine Bus. Rooms were a good size, modern, and staff very friendly with a currency exchange machine in lobby. Definitely would stay here again.

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Thank Jonathan C

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Staying in Shibuya / Harajuku / Ebisu

Neighbourhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Shibuya Excel Hotel Tokyu

Address: 1-12-2 Dogenzaka, Shibuya 150-0043, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Price Range: $279 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shibuya Excel Hotel Tokyu 3.5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Shibuya Excel Hotel Tokyu Tokyo
Hotel Style:
#4 Business Hotel in Shibuya
#4 Family Hotel in Shibuya
#5 Romantic Hotel in Shibuya
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Questions & Answers

Here's what travellers have asked, with answers from Shibuya Excel Hotel Tokyu staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“20th floor is ladies floor”
teresatan8, 14 Apr 2017 | Read review
“staffs are so bad and unkind. please don't expect any help from them. you must find out everything by yourself or on the internet.”
E9924KOmarys, 13 Apr 2017 | Read review
“Higher floors for a better view of the city”
O4396IQjohna, 10 Apr 2017 | Read review
“Check for the sizes of the rooms that you are getting, the sizes tend to be on the smaller side....”
  • View of the Shibuya Crossing from the hallway of the hotel
AzianMatey, 29 Mar 2017 | Read review
“High floor choose the room that you can see the famous Shibuya Crossing.”
Sutbear, 9 Mar 2017 | Read review
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