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Shibuya Excel Hotel Tokyu

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1-12-2 Dogenzaka, Shibuya 150-0043 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1035)
Room & Suite (454)
Dining (96)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 37 hotels in Shibuya
Location
Cleanliness
Service
Value
Travellers' Choice

Shibuya Excel Hotel Tokyu is an excellent choice for travellers visiting Shibuya, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, room service, and a concierge while staying at Shibuya Excel Hotel Tokyu. In addition, Shibuya Excel Hotel offers an on-site restaurant, which will help make your Shibuya trip additionally gratifying. And, as an added convenience, there is paid public parking available nearby.

Nearby landmarks such as Shibuya Center-gai (0.1 mi) and Dogenzaka (0.2 mi) make Shibuya Excel Hotel Tokyu a great place to stay when visiting Shibuya.

While in Shibuya be sure to experience local bento favourites at Heroes Sasazuka, Wako Cross Tower Bldg Shibuya, or Atsuatsubento Sokoma.

Shibuya is also known for some great monuments and statues, including Hachiko, Moyai Statue, and Yutaka Ozaki Memorial Plate, which are not too far from Shibuya Excel Hotel Tokyu.

Enjoy your stay in Shibuya!

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
24-hour security
Parking
Wifi
Restaurant
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Vending machine
Taxi service
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Japanese
1521Reviews86Q+A100Room tips
Traveller rating
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Popular mentions
Willem W wrote a review Sep 2020
Amsterdam, The Netherlands13 contributions29 helpful votes
The location of this hotel is amazing. It’s in the heart of my favorite district of Japan, the Shibuya area. From multiple places in the hotel (unfortunately not my room) you have a view on the iconic Shibuya crossing. The hotel is attached to the central metro station of Shibuya, which is one of the better connected stations in Tokyo; you can be, for example, in Shinjuku within 15 minutes. The front desk is very kind and helpful. The lobby looks good but a point of critique is the fact that the rooms look a bit like they were never upgraded since the seventies. It was clean nonetheless.
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Date of stay: November 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
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Response from 松本 薫, 支配人 at Shibuya Excel Hotel Tokyu
Responded 24 Sep 2020
Thank you very much for staying at Shibuya Excel Hotel Tokyu and taking time to share your comment. We are glad if you had a great time here in Shibuya and enjoyed exploring Tokyo. We look forward to welcoming you again in the near future.
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Michelle4L wrote a review Jun 2020
Sydney, Australia21 contributions12 helpful votes
Helpful staff, well-appointed rooms and bathrooms that are well-sized for japan with sprawling city skyline views. Have a night-cap on the top floor, stunning views and well worth the price tag. Vending machines on each floor, comfy beds and very convenient location.
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Date of stay: January 2020
Value
Location
Service
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Response from SHIBUYA_EXCEL, フロント オフィス マネージャー at Shibuya Excel Hotel Tokyu
Responded 12 Jun 2020
Thank you very much for staying at Shibuya Excel Hotel Tokyu and taking time to share your comment. We are glad you had a wonderful time here in Shibuya. We are looking forward to serving you again in the near future.
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ohnogal8 wrote a review Mar 2020
Singapore, Singapore26 contributions22 helpful votes
On a very well located area, Shibuya. various mode of transportations are nearby such as bus stations, trains, direct nex from narita Airport, direct mt fuji express line. There's also a airport bus express on lvl 5 where the lobby is located. Free wifi in room. Room is big compared to other normal Japan room. Toilet amenities is comparable to international 5 stars hotel. Recommend this hotel to all travellers.
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Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from SHIBUYA_EXCEL, フロント オフィス マネージャー at Shibuya Excel Hotel Tokyu
Responded 18 Mar 2020
Thank you very much for your stay at Shibuya Excel Hotel Tokyu. We are glad if you fully enjoyed your time in Japan taking advantage of our convenient location and well refreshed in our hotel room. We are looking forward to serving you again.
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Vhalerie Lee wrote a review Feb 2020
Singapore, Singapore295 contributions89 helpful votes
One of the best hotels to stay at if you are at Dogenzaka. Lobby is at 4th floor and if you happen to stay in a room on higher floors, the view of the Shibuya crossing is all yours. The hotel is also accessible by the Limousine Bus from Haneda or Narita airport. If you're staying with family, try to book a room here as early as you can!
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Date of stay: March 2019
Value
Rooms
Service
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Response from SHIBUYA_EXCEL, フロント オフィス マネージャー at Shibuya Excel Hotel Tokyu
Responded 25 Feb 2020
Thank you very muhc for your stay at Shibuya Excel Hotel Tokyu. We are glad if you enjoyed the view and fully experienced Shibuya. Since we are located quite close to Shibuya station, we are happy to welcome you even when you are visiting other areas in Tokyo. We are looking forward to serving you again in the near future.
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Sanny t wrote a review Feb 2020
Manila, Philippines204 contributions49 helpful votes
+1
this is my 6 th stay here, the room is clean, spacious, bed is comfortable, linen is soft and super clean, same goes for the towel, amenities complete, only lacking is the ditness center, staff very courteous and kind. airport shuttle bus stop right in front of the hotel. highly recommendable.
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Date of stay: February 2020Trip type: Travelled with family
2 Helpful votes
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Response from SHIBUYA_EXCEL, フロント オフィス マネージャー at Shibuya Excel Hotel Tokyu
Responded 18 Feb 2020
Thank you very much for your patronage to Shibiuya Excel Hotel Tokyu. We were happy to welcome you again. We will improve our service and facilities to serve you in better circumstance. We look forward to seeing you again in the near future.
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PRICE RANGE
US$136 - US$334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shibuya excel hotel
LOCATION
JapanKantoTokyo PrefectureTokyoShibuyaShibuya / Harajuku / Ebisu / Shibuya / Aoyama / Ebisu / Meguro
NUMBER OF ROOMS
408
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Frequently Asked Questions about Shibuya Excel Hotel Tokyu
Which popular attractions are close to Shibuya Excel Hotel Tokyu?
Nearby attractions include Samurai Armor Photo Studio (0.5 km), Kurand Sake Market (Shibuya izakaya) (0.1 km), and Shibuya Crossing (0.1 km).
What are some of the property amenities at Shibuya Excel Hotel Tokyu?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Shibuya Excel Hotel Tokyu?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Shibuya Excel Hotel Tokyu?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Shibuya Excel Hotel Tokyu?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Shibuya Excel Hotel Tokyu?
Conveniently located restaurants include star star, Han no Daidokoro Honten, and Nabezo Shibuya Center Street.
Does Shibuya Excel Hotel Tokyu have airport transportation?
Yes, Shibuya Excel Hotel Tokyu offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Shibuya Excel Hotel Tokyu located near the city centre?
Yes, it is 0.05 km away from the centre of Shibuya.
Are any cleaning services offered at Shibuya Excel Hotel Tokyu?
Yes, dry cleaning and laundry service are offered to guests.
Does Shibuya Excel Hotel Tokyu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shibuya Excel Hotel Tokyu?
The staff speaks multiple languages, including English and Japanese.