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Shibuya Excel Hotel Tokyu

1,233 reviews
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Traveller (751)
Room & Suite (295)
Dining (72)
Overview
  • Excellent36%
  • Very good49%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“mark city”(86 reviews)
“quad room”(14 reviews)
“train station”(81 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,233)Write a Review
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313
372
90
15
12
Show reviews that mention
All reviewsmark cityquad roomtrain stationmidori sushigreat locationtop floorwestern breakfastshopping mallhachiko statuetriple roomfamous crossinghotel is locatedsame buildingyour doorstepfood halldirect accessprime location
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321 - 325 of 802 reviews
Reviewed 12 November 2015

We stayed for one night in this hotel on our last night in Japan. The location is perfect and our corner room had a stunning view over the famous crossing. Ask for a crossing view room preferably a corner room. The room was spacious with...More

Thank OJ
Reviewed 11 November 2015

Stayed at Excel for a week. Perfect location at Shibuya crossing and all the restaurants, shops and connections in walking distance. Rooms OK however somewhat old style and interior. Good service and cleanliness, bathrooms updated. Restaurants and breakfast deserves 5 stars. Good start of the...More

Thank Lennart B
Reviewed 6 November 2015

Disappointing check-in procedure. We are in a group of 10 and have booked and paid our rooms online. However, I have no idea why it took us like half an hour to check-in! Even if some of our guys have already checked in previously. The...More

Thank FlorenceChow
Reviewed 4 November 2015

Stayed here for 7D6N. The hotel is strategically located in Shibuya. In fact, the famous Shibuya Crossing can be seen from the lift lobby. Hotel is also connected to Shibuya Mark City; with lots of eateries and a train station. Surrounding the hotel there are...More

Thank OngLai
Reviewed 30 October 2015

I felt like I was in a "1970s idea of the future hotel". Can't complain, simple, basic, very clear. No windows open but air con' quiet and worked well. Great WiFi. Amazing views, I was near the top. In 2008 when I stayed ( I...More

1  Thank CimmyP
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$196 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Shibuya
#5 Romantic Hotel in Shibuya
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$196 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Shibuya
#5 Romantic Hotel in Shibuya
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (751)
Room & Suite (295)
Dining (72)
Hotel & Grounds (526)
Bathroom (45)
Business Centre & Event Rooms (5)
Nearby
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the
Shibuya and Harajuku districts, especially in shops
that focus on Japan's "Kawaii" culture. The trendiest
areas are around Shibuya’s Center district, Harajuku's
Takeshita-dori and in Omotesando. If you need to
recharge from all the shopping, you can easily refresh
yourself in Meiji Jingu or Sasaki Park. In contrast,
Ebisu has a more grown up ambiance of calm and cool.
...More
Questions & Answers
Ask a question
Stephanie M
18 December 2017|
AnswerShow all 2 answers
Response from Monica J | Reviewed this property |
I booked the quad room and it was very roomy and comfortable. We had 4 people in our group.
1
Vote
Lis L
13 December 2017|
AnswerShow all 3 answers
Response from Tom G | Reviewed this property |
Connecting rooms exist, but smoking rooms do not. There is a smoking section on the 6th floor!
2
Votes
Amerie30
30 November 2017|
Answer
Response from Jansak52 | Reviewed this property |
Hi, yes there were pancake-like biscuits and they were then heated up in the oven. Honey or jam could be taken aside. Best Regards.
0
Votes
Room Tips
"Quad room for families is well worth the money."
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"Higher floors cost more but have views of Shibuya crossing"
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"Ask about larger rooms if there are two of you and/or have a lot of luggage."
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"Ask for a view, there may be an additional charge but it is 100% worth it."
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