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Hilton Tokyo

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3,845 Reviews from our TripAdvisor Community

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Showing 2,663: English reviews
Sydney, Australia
Reviewed yesterday NEW

We spent 2 nights in this hotel recently and were upgraded the second time to a spacious junior suite. However in both rooms, the bathroom was the same ,small, tight arrangement. 2 people would find it difficult to fit in it at the same time. Otherwise the service was good and location is in a very nice area. Average Executive...

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Thank amberlower
Reviewed 2 days ago NEWvia mobile

From the moment we checked in, the Hilton has exceeded our expectations. The rooms are spacious and modern, with excellent views. Good gym and pool. Great location near subway and 5 minute walk or free shuttle from central Shinjuku. But mostly we have been impressed by the pleasant and very helpful staff. We would be very happy to return here...

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Thank Simon B
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Stayed at the Hilton for 4 nights with 7 friends for a quick getaway Every component of this hotel is great Reception on checkin was awesome particularly when between the 7 of us we only speak 4 words of Japanese. The rooms were basic and average in size. The shower was the only let down as it's over the bath...

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Thank shanen913
Sydney, Australia
Reviewed 3 days ago NEW

We have stayed at several hotels in Tokyo over the years, such as the Keio Plaza (which is just down the road from the Hilton), but this is by far the best hotel we have stayed in during our stay in Tokyo. The staff are very helpful, the rooms are clean, modern, quiet and comfortable and the location of the...

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Thank The_Wilsons_2017
Port Moresby, National Capital, Papua New Guinea
Reviewed 4 days ago NEW

Stayed at the Hotel twice with a group of 9 to Japan, once for three days before heading out to Kyoto and Osaka and then on our last leg for four days. I must say kudos to the staff, I was unable to book rooms on the usual booking sites online, but when I called direct was able to secure...

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Thank Brian C
Chiang Mai, Thailand
Reviewed 4 days ago NEW

Since I arrived at the hotel pretty early, I was told that my room was upgraded to the Tower suite but not ready yet, Many thanks to Mr. Hiroaki ; the front desk manager. He is very nice , his english is perfect. I actually had my first meal in Tokyo here at the Executive Lounge and I have to...

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Thank Arnond K
Queensland
Reviewed 5 days ago NEW

Our stay was mostly good but breakfast was really bad. First few days of our stay, we went to marble lounge for breakfast. Food doesn't taste good especially noodles were really bad taste. Also cups for tea were not clean. We can see it washed in dishwasher but some stains and dried something was in the cup it's not only...

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Tropic-qilin
Reviewed 1 week ago via mobile

Great hotel for our three night stay in Tokyo, perfect location, one min walk from tube station and ten mins walk to the big main station to get a tube or train anywhere in Tokyo. We had a junior suite which was very big, an entrance hall, sofa and work desk room, followed by the bedroom and bathroom. Bed was...

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Thank Mazzzza123
Chicago, Illinois
Reviewed 1 week ago

I stayed at the Hilton Tokyo 1/7-1/11 to celebrate my mother's 80th bday. We had a great time. Staffs were very friendly and helpful. Room was nice and clean. We enjoyed viewing Mt Fuji in the Executive lounge @37th floor. I highly recommend this hotel and plan to be back in the near future.

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1Thank snowlai2012
Atlanta, Georgia
Reviewed 1 week ago

Great location. Excellent service. In the heart of Tokyo. Room price a bit high, but hey it's Tokyo. Everything has a pricetag. Easy access to subway through underground. Shops and stores are just a 10 minutes walk away.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 539ciprianc

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: Steakhouse, American, Seafood, Australian
Zatta
Zatta
Cuisines: Bar, International, Wine Bar
Dynasty
Dynasty
Cuisines: Chinese
Tavern Ikagin
Tavern Ikagin
Cuisines: Japanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $343 - $716 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton EMEA, Cheap Tickets, Rakuten, Ctrip TA, Agoda, Travelocity, JAPANiCAN and Jetsetter so you can book your Hilton Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Family Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo staff and other travellers.
118 questions
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Questions? Get answers from Hilton Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please pay for executive room, You can't find any omelette that close to perfection anywhere else in Tokyo.”
  • Bedroom in tower suite
  • view from room
  • Welcome amenities , Perfect !
  • Living room , suite
 of 5 bubbles arnondk, 15 Jan 2017 | Read review
“Executive rooms are worth the higher rate.”
 of 5 bubbles toddg575, 4 Jan 2017 | Read review
“Hilton Honorembers get upgraded rooms with access to the executive lounge”
 of 5 bubbles KLMTWolf, 3 Jan 2017 | Read review
“Ask for a room facing Shinjuku buildings.”
 of 5 bubbles UCCDad, 31 Dec 2016 | Read review
“Room in higher floor might be a better choice?”
 of 5 bubbles irxraydoc, 29 Dec 2016 | Read review
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