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Hilton Tokyo

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Hilton Tokyo
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3,895 Reviews from our TripAdvisor Community

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Showing 2,692: English reviews
Reviewed 21 August 2015 via mobile

As a Hilton Honors member I have stayed at many Hilton around the world especially in Europe. This is one of my favourite together with Hilton Vienna. The room is of a good size for Japan and the service at the restaurant and Executive Lounge is superb. The downside is that it is a real busy hotel and the only...

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1Thank DennisCHKoh
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

We are delighted to hear that you chose to stay at one of our executive rooms and enjoy complimentary access to the executive lounge. Our hotel is now in the TripAdvisor Hall of Fame! Our staff takes great pride in offering an exceptional guest experience and being recognized with the TripAdvisor Certificate of Excellence for outstanding traveler reviews five years...

Stockholm, Sweden
Reviewed 19 August 2015

Hilton Shinjuku is a very nice hotel of classic international 5 start hotel type. Everything is perfect and as you want it, so if you want to "go safe" this is perfect. There is a small Japanese touch but its a type of hotel experience you could find almost be anywhere in the world. I do like it and return...

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Thank CA R
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for your post, we are glad to hear that you were able to rest during your stay with us and we hope you will come back again to Hilton Tokyo soon.

Bath, United Kingdom
Reviewed 18 August 2015

Shinjuku is a vibrant hub in Tokyo which is why we chose this area as a base. The Hilton Hotel in Shinjuku was a great place for us to retreat back to after busy expeditions to attractions in Tokyo. The hotel is large but not imposing, light and airy and has excellent facilities. The breakfasts were a big success with...

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2Thank S T
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for your review and we are delighted to hear that you enjoyed the hotels facilities, including our breakfast. Hilton Tokyo offers the perfect venue for a sophisticated dining experience for both epicurean travelers and Tokyo locals. Dining options are designed with the Guest in mind. Start the day with a hearty breakfast full of local options, savor artisanal...

Perth, Australia
Reviewed 16 August 2015

Stayed here for one night after a 14 day cruise from Singapore, booked a king suite but was pleasantly surprised to receive an upgrade to an even better room. Service was outstanding and our room on the 34th floor had a fantastic view and was beautifully decorated. We had dinner in the inhouse steak restaurant and enjoyed the best steak...

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4Thank michellelarrygreen
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for choosing to stay at Hilton Tokyo and we are glad to hear that you enjoyed your time with us. I am glad to also hear that you enjoyed our METROPOLITAN GRILL restaurant at Tsunohazu Dining on the 2F of the hotel. In an open kitchen, the chefs at Metropolitan Grill dynamically grill choice meat and seafood over...

Cumberland Center, Maine
Reviewed 14 August 2015

Upon arriving at Hilton Tokyo, we were politely greeted and immediately helped by the check-in staff - Ernesto was very accommodating and made sure our room - booked via a booking site - was going to suffice for our family of 4 as he feared the room may not be large enough. He held an extra bed for us until...

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1Thank TollerAdventures
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for providing us and other readers with such a detailed review of Hilton Tokyo. We are glad that you enjoyed your room and the location of the hotel. I am glad to read that our team were able to show you their usual generous Japanese hospitality. Japan in generally is a fantastic country for hospitality, and we are...

Hong Kong, China
Reviewed 13 August 2015

This is my Third times in Tokyo and I choose Hilton for 4 nights with my kids for this visit as we suppose celebrate with my kid and wife birthday in this five star hotel, and i think they could have some special arrangement even need paid, but they are not, i think it just my fantastic and too much...

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3Thank Alex863
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for taking the time to provide us with your detail feedback. We're very happy to hear that you and your family enjoyed the room, Relax in one of the 809 modern Japanese style rooms and suites at Hilton Tokyo, and admire stunning city views. Upgrade to an executive room for exclusive access to the Executive Lounge, and enjoy...

Ho Chi Minh City, Vietnam
Reviewed 13 August 2015

This is without doubt the best Hotel in the world. The staff are fantastic and the Hotel itself is superb. I stayed here on the way back from a seven week trip to Cuba and the South West of the USA. I arrived jaded and traveled out. And then, I discover Hotel heaven. Do yourself a favor. Stay there!!!

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2Thank Paul D
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you very much for choosing to stay with Hilton Tokyo . We truly appreciate your comments and feedback regarding our services and team memeber as it helps us to better understand how best to serve our valued guests. Thank you again for your warm compliments, and wish you a great day ahead.

Kensington, Maryland
Reviewed 11 August 2015

The hotel was very nice. the staff was helpful and efficient, and the room was comfortable and well-appointed. My organization sponsored a day-long meeting in the hotel, and I was quite impressed with the catering for lunch and the breaks, and the quality of the food in the hotel overall. The executive lounge was quite comfortable and spacious. Like a...

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2Thank FrankLJ213
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

We thank you very much for your comments and for choosing to stay with us. We appreciate your review and compliments of our gymnasium and foods. we are glad that you enjoyed your stay at Hilton Tokyo and that you were able to enjoy our executive rooms and access to the lounge. Japan in generally is a fantastic country for...

jacksonville, United States
Reviewed 11 August 2015

very nice stay in this hotel. we asked for a 4 people room but still had to pay extra for the kids beds!!! Internet is on and off but staff is very nice and professional. all speak english and the concierge is very helpful. Location is awesome! I will recommend this hotel

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Bertrand D J
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

hank you for your generous post and we are glad that you enjoyed your stay at Hilton Tokyo. We constantly strive to serve our guests in ways that cater to their needs, and we are very happy that our team member were able to make your stay comfortable. we hope to welcome you back to Hilton Tokyo on your next...

Shanghai Region, China
Reviewed 11 August 2015

This hotel is pretty nice - the rooms at least. It's a bit far from the happening Shinjuku area but they provide a regular bus. My biggest pet-peeve? No free wifi, which means the lobby is inundated with wifi freeloaders who lounge around like it's their personal living room. I don't necessarily blame them, but Hilton should offer free wifi...

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2Thank Keith E
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for taking the time to provide us with your feedback. We are very glad to hear that you and your family enjoyed our room and location, and we hope that you will consider us again for your future visits to Tokyo. We're sorry to hear of your experience with the internet, and have taken your comments into consideration...

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: Steakhouse, American, Seafood, Australian
Dynasty
Dynasty
Cuisines: Chinese
Dynasty
Dynasty
Cuisines: Chinese
Junisoh
Junisoh
Cuisines: Japanese, Sushi, Asian, Healthy
Zatta
Zatta
Cuisines: Bar, International, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $392 - $742 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Rakuten, Cheap Tickets, Travelocity, JAPANiCAN, Ctrip TA and Jetsetter so you can book your Hilton Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Luxury Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo staff and other travellers.
125 questions
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Questions? Get answers from Hilton Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3704 was excellent - near the exec lounge on L37 and a great view”
  • Mt Fuji from room 3704
 of 5 bubbles huckster63, 7 Feb 2017 | Read review
“Higher floors provide better views, some with a view of Fujiyama in the distance”
 of 5 bubbles colin_matthew, 7 Feb 2017 | Read review
“Pay for the executive rooms”
 of 5 bubbles Bobo3107, 2 Feb 2017 | Read review
“Please pay for executive room, You can't find any omelette that close to perfection anywhere else in Tokyo.”
  • Bedroom in tower suite
  • view from room
  • Welcome amenities , Perfect !
  • Living room , suite
 of 5 bubbles arnondk, 15 Jan 2017 | Read review
“Executive rooms are worth the higher rate.”
 of 5 bubbles toddg575, 4 Jan 2017 | Read review
5 of 5