We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Keio Plaza Hotel Tokyo

Save
Traveller (2083)
Room & Suite (1151)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent40%
  • Very good45%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“main tower”(185 reviews)
“glass court”(72 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Bar/Lounge
Fitness centre
Concierge
Wheelchair Access
Business Centre
4 Star Hotel
Offers from Keio Plaza Hotel Tokyo
Offers & Announcements: ★Free Sky Pool Coupon
Hotel deals
View all hotel information
Location and contact
2-2-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Name/address in local language
Hotel website
17.6 km to Haneda Airport
1,114 restaurants are within a 0.5 km radius
0.3 km from Tokyo Metropolitan Government Buildings
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (4,483)
Filter reviews
2,661 results
Traveller rating
1,072
1,068
346
88
87
Traveller type
Time of year
LanguageEnglish
More languages
1,072
1,068
346
88
87
Show reviews that mention
All reviewsmain towerglass courtplaza premier roomluxe loungeshinjuku stationsouth winghuge hotelrenovated roomconvenience storehotel restaurantsairport limousine busconvenient locationbusy hotelwest exitmt fujisushilarge room
FilterEnglish
Updating list...
1 - 5 of 2,661 reviews
Reviewed yesterday

I stayed in KEIO Plaza during my final leg of tour of Tokyo after checking out of Tokyo Disney Land. KEIO has a shuttle at about 4+pim pickup from Tokyo Disneyland and the shuttle is available if you are a stayin guest or planning to...More

Thank Wyenling
Response from KeioPlaza, マネージャー at Keio Plaza Hotel TokyoResponded yesterday

Dear Guests, Thank you very much for the valuable feedback on TripAdvisor and even more for hearing that you enjoyed a pleasant stay with us at the Keio Plaza Hotel Tokyo. We greatly appreciate the encouraging comments made in your precious review as well as...More

Hotel's Favourite
Reviewed 20 March 2018 via mobile

My partner and I splurged a little on the Grand Premier Club Floor at Keio. Our bedroom was amazing. The view of Tokyo city was breathtaking from our room. The bathroom had a large window that looked straight out at the view of Tokyo city,...More

4  Thank Renate S
Response from KeioPlaza, マネージャー at Keio Plaza Hotel TokyoResponded 22 March 2018

Dear Guests, Thank you very much for taking the time to share this wonderful review on TripAdvisor and even more for hearing that you enjoyed a pleasant stay with us at the Keio Plaza Hotel Tokyo. We deeply appreciate your generous compliments made in favor...More

Reviewed 3 days ago via mobile

Firstly, this hotel is like a mass production line. There is absolutely no personal service and it seems like it is designed to simply process people. It’s absolutely terrible. Secondly, I would like to issue a warning to any one considering booking a room at...More

Thank Andrewwiltshire
Response from KeioPlaza, マネージャー at Keio Plaza Hotel TokyoResponded yesterday

Dear Guests, Thank you for taking the time to share your comments with us on TripAdvisor. We regret that you encountered several inconveniences and service lapses during your stay. Please rest assured that your comments have been well noted and that your feedback has been...More

Reviewed 4 days ago

good hotel maybe the rooms were small but they even had tea in the rooms . I liked the fact that they give news paper for every room . Also good location , it is near an Uniqlo store , a Starbucks and a MacDonald'sMore

Review collected in partnership with this hotel
Thank S6232LVmaria
Response from KeioPlaza, マネージャー at Keio Plaza Hotel TokyoResponded yesterday

Dear Guests, We are honored that you chose the Keio Plaza Hotel Tokyo among the many hotels in Tokyo. We greatly appreciate the encouraging comments made in your precious review as well as providing us details of your positive experiences. We are glad to hear...More

Reviewed 4 days ago via mobile

Located nearby JR Shinjuku easy to move around Tokyo city. Accommodation room size spacious. Disadvantage is Swimming pool chargeable at 2000Yen/adult though you stay at the hotel. Breakfast buffet is at 3000Yen/adult at the Jurin American style breakfast restaurantMore

Thank Jan Son N
Response from KeioPlaza, マネージャー at Keio Plaza Hotel TokyoResponded yesterday

Dear Guests, We appreciate your taking the time to provide us your feedback during time spent at the Keio Plaza Hotel Tokyo. As you mentioned, even our staying guests are charged a fee for use of the swimming pool. Although we acknowledge you were disappointed...More

View more reviews
About
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Smoking rooms available
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Smoking rooms available
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (2083)
Room & Suite (1151)
Dining (216)
Pool & Beach (11)
Business Centre & Event Rooms (7)
Amenities (7)
Family and Play Areas (5)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question