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Hyatt Regency Tokyo

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Hyatt Regency Tokyo
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2,533 Reviews from our TripAdvisor Community

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Showing 1,569: English reviews
Sydney, Australia
Reviewed yesterday NEW

Families looking for a welcoming warm hotel with good customer service should avoid this place. Real shame because it's well positioned and has some nice elements. Staff and service were not what you'd expect from a Hyatt. Room was most acceptable and clean and views were great. Our issues were related to keys that never worked and restaurant reservation stuff...

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Helpful?
Thank Danny W
sydney australia
Reviewed 3 days ago NEW

I cannot believe they wanted to charge us $20 per person to use the hotel pool. As a family of 4, why would we pay $80 to use the pool ? Surely use of the pool is included in the room rate? The rooms are large but the decor is nothing special. The cafe is too expensive. The boulangerie has...

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1Thank natalieclover
Sydney, Australia
Reviewed 3 days ago NEW

Having recently stayed with my 3 teenage boys- booking appropriate bedding is important. Not really suitable for 4 in one room in available bedding,unless children are small. Online agency booking - which was great to minimise cost, but Hyatt would have appropriately advised bedding . Buffet breakfasts- although expensive- was great. Difficult to fill teenage boys in Japan- so healthy...

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Thank Vicki P
Chicago, Illinois
Reviewed 3 days ago NEW

Great all-around customer service. Clean, quiet and spacious room. Free Wi-Fi (strong connection anywhere in the premises). Free shuttle to Odakyu store (comes every 20 minutes). Indoor pool. The staff are wonderful, friendly and spoke fluent English. They are extremely helpful and literally don't let you carry your own bags. They are also very knowledgeable of tourist spots and how...

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Thank Lsyambot
London, United Kingdom
Reviewed 3 days ago NEW

we stayed in both the the hilton on the hyatt whilst in tokyo and i'd say that the hyatt just pipped it for me. both are in shinjuku which has to be the best area to stay if you're a tourist as there's plenty to explore nearby. there's a shuttle bus to and from shinjiku station. wish we'd realized this...

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Thank Kenneth-London76
Melbourne, Australia
Reviewed 3 days ago NEW

Overall a very nice and prestigious hotel close to the busiest train station (Shinjuku) in the world! From this base, you can access almost anywhere in Tokyo AND Japan! We had a great family holiday and we found the staff extremely helpful and very friendly. All in all a great place to stay in Tokyo!!

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Thank Mitsoids
Medan, Indonesia
Reviewed 4 days ago NEW

Outside my window i can see mt. Fuji, and also a nice garden beside the hotel, a convenience store at the hotel and across the street there is a mrt station. Staffs very helpfull and polite and humble.

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Thank Revilubis
Ocean City, Maryland
Reviewed 4 days ago NEWvia mobile

The Hyatt Regency Tokyo is a great place to stay. Business trip or family vacation will enjoy there stay. The rooms are spacious and have everything. The bathrooms are a touch small at least in my room but also have everything you need. The hotel has a friendly staff eager to help. Good restaurants and bar. Try the sushi. The...

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Thank Jason D
Saipan, Mariana Islands, South Pacific
Reviewed 5 days ago NEWvia mobile

The hotel staff and management had excellent customer service, were extremely helpful, friendly, spoke great english, and went out of their way to serve us. We chose this hotel not only because of the hyatt brand and quality but because of its location and many conveniences. A few conveniences were free shuttle to and from the shinjuku station, accesible for...

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Thank dabigattao
Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Good location in Shinjuku area. Accessible by subway line and near to Shinjuku Station. Hotel provide shuttle bus to the station which is convenient. Overall, it's a good experience to stay in this hotel.

Review collected in partnership with Hyatt Hotels
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Thank kaileey2017

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Eau de Vie
Eau de Vie
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-oriented High-rise Hotel with seven-story Atrium, situated in commercial area of Shinjuku, facing Shinjuku Central Park. ... more   less 

Additional Information about Hyatt Regency Tokyo

Address: 2-7-2 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $299 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Tokyo 4.5*
Number of rooms: 744
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Hyatt Hotels Corporation, Priceline, JAPANiCAN, Cheap Tickets, Rakuten, Agoda, Travelocity and Jetsetter so you can book your Hyatt Regency Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Shinjuku
Hyatt Regency Hotel Tokyo
Hyatt Tokyo
Hyatt Regency Tokyo Shinjuku
Hotel Style:
#3 Family Hotel in Shinjuku
#3 Business Hotel in Shinjuku
#3 Luxury Hotel in Shinjuku
#5 Romantic Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Tokyo staff and other travellers.
29 questions
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Questions? Get answers from Hyatt Regency Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the free Hyatt Regency bus for transfers to and from Shinjuku station. Great surrounding running tracks”
 of 5 bubbles Mitsoids, 19 Jan 2017 | Read review
“choose room with mt fuji view if the weather nice we can see it .”
 of 5 bubbles Revilubis, 18 Jan 2017 | Read review
“Ask for a view of Mt Fuji”
 of 5 bubbles jeffh838, 9 Jan 2017 | Read review
“Book earlier, I cannot get the type of room which requested a week before”
  • Shinjuku Park behind the hotel
  • Kind size bed
 of 5 bubbles JalanHobby, 27 Dec 2016 | Read review
“Higher floors have better view”
 of 5 bubbles IonutS242, 21 Dec 2016 | Read review
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