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ibis Tokyo Shinjuku

1,235 reviews
Traveller (377)
Room & Suite (217)
Dining (41)
  • Excellent21%
  • Very good49%
  • Average24%
  • Poor4%
  • Terrible2%
Travellers talk about
“great location”(109 reviews)
“west exit”(42 reviews)
“welcome drink”(8 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Multilingual Staff
3.0 Star Hotel
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Offers from ibis Tokyo Shinjuku
Special Offer: UP TO 30% - EARLY BOOKING
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Contact Info
Name/address in local language
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5 Mar6 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,235)Write a Review
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All reviewsgreat locationwest exitwelcome drinkplatinum membersingle roomsmall roomtrain stationfew minutes walkfree wificonvenience storethe ground floorstreet levelopen the windowroom ratehaneda airportwestern foodlate check
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181 - 185 of 805 reviews
Reviewed 10 December 2016 via mobile

While we didn't have a refurbished room, it was still comfortable and clean. The room was small, but adequate. The staff provided great customer service and they were very obliging. There was a small selection of Japanese and western food for breakfast. All in all...More

Thank Eileen M
Reviewed 8 December 2016 via mobile

Ibis does what Ibis always does well : BASIC ! Every time I stayed @ Ibis everywhere I get the impression they always do basic straight forward service : no more no less. Even 15 minutes Ibis services guaranteed that they advertised seems lost &...More

Thank Epi1971
Reviewed 6 December 2016

This hotel has a lot to work on to meet the ibis standards. I've stayed in ibis in Seoul, but it is not comparable at all. For the room size, ibis is known as a budget hotel so you cannot expect much. However, cleanliness is...More

3  Thank True_Hotelier
Reviewed 5 December 2016

Room smelt of smoke. Reception claimed I booked smoking room. They wanted us to pay another ¥1000 to change into non smoking room. We did not change as I felt not necessary as I was only going to spend one night there and it's not...More

2  Thank 168travellingcouple
Response from IbisShinjukuTokyo, Guest Relations Manager at ibis Tokyo ShinjukuResponded 27 April 2017

Dear 168travellingcouple, Thank you for he honest words towards our hotel. We are sorry that we couldn't continue the good expectation you had from Seoul and Singapore. Please just show us the booking confirmation for the next time, this is the evidence, we need, to...More

Reviewed 2 December 2016

Here are the few things that I like about the hotel - (1) Location is convenient as it is within 200 meter from the Tokyo Metro station, and also within walking distance to the heart of Shinjuku. However, if you're taking the airport limo to...More

1  Thank ericlhlo
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Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
US$93 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Price range
US$93 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (377)
Room & Suite (217)
Dining (41)
Pool & Beach (2)
Amenities (10)
Business Centre & Event Rooms (1)
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
Questions & Answers
Ask a question
18 February 2018|
AnswerShow all 4 answers
Response from ibis_T0ky0_Shinjuku | Property representative |
Dear Woohoo139, Kindly see below information. On the Weekdays, It stars 6:30 AM to 9:30 AM(Close 10 AM) On the Weekends and Holidays It starts 6:30 AM to 10 AM (Close 10:30 AM) Best Regards,
Google Translation
21 January 2018|
AnswerShow all 4 answers
Response from Tay08 | Reviewed this property |
It's a mobile that is left charging in its charging station on the desk in the hotel room. You can use to look for directions (on Google Maps), check places of interest, good food nearby, etc. I did not try to make calls... More
siewyin y
17 November 2017|
AnswerShow all 5 answers
Response from Ronny P | Reviewed this property |
We used twin room and the hotel already made it combined. But for 3 people I think the room its too small, so maybe you can book a family room with 3 single beds inside, but we dont know the price. Hope my information helps
Room Tips
"Higher floors to avoid the noises"
Read review
"My triple room coming in full spec.Nothing comment!"
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"A bigger room if at the corner"
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"non-smoking room will be cleaner"
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