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While we didn't have a refurbished room, it was still comfortable and clean. The room was small, but adequate. The staff provided great customer service and they were very obliging. There was a small selection of Japanese and western food for breakfast. All in all...More
Ibis does what Ibis always does well : BASIC ! Every time I stayed @ Ibis everywhere I get the impression they always do basic straight forward service : no more no less. Even 15 minutes Ibis services guaranteed that they advertised seems lost &...More
This hotel has a lot to work on to meet the ibis standards. I've stayed in ibis in Seoul, but it is not comparable at all. For the room size, ibis is known as a budget hotel so you cannot expect much. However, cleanliness is...More
Room smelt of smoke. Reception claimed I booked smoking room. They wanted us to pay another ¥1000 to change into non smoking room. We did not change as I felt not necessary as I was only going to spend one night there and it's not...More
2 Thank 168travellingcouple
Response from IbisShinjukuTokyo, Guest Relations Manager at ibis Tokyo ShinjukuResponded 27 April 2017
Thank you for he honest words towards our hotel.
We are sorry that we couldn't continue the good expectation you had from Seoul and Singapore.
Please just show us the booking confirmation for the next time, this is the evidence, we need, to...More
Here are the few things that I like about the hotel -
(1) Location is convenient as it is within 200 meter from the Tokyo Metro station, and also within walking distance to the heart of Shinjuku. However, if you're taking the airport limo to...More
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for
cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
It's a mobile that is left charging in its charging station on the desk in the hotel room. You can use to look for directions (on Google Maps), check places of interest, good food nearby, etc. I did not try to make calls... More
It's a mobile that is left charging in its charging station on the desk in the hotel room. You can use to look for directions (on Google Maps), check places of interest, good food nearby, etc. I did not try to make calls though. And the good thing is that you can bring it along with you as you go and explore the various places of interest.....Do not take it home with you when you check-out though....Haha.
We used twin room and the hotel already made it combined. But for 3 people I think the room its too small, so maybe you can book a family room with 3 single beds inside, but we dont know the price. Hope my information helps