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Shinjuku New City Hotel

525 reviews
Traveller (150)
Room & Suite (58)
Dining (2)
  • Excellent12%
  • Very good51%
  • Average29%
  • Poor5%
  • Terrible3%
Travellers talk about
“shuttle bus”(42 reviews)
“shinjuku station”(116 reviews)
“shuttle service”(10 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Free Shuttle or Taxi Services
Multilingual Staff
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (525)Write a Review
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All reviewsshuttle busshinjuku stationshuttle serviceminute walkvending machineswest exitsemi double roomhotel staff ismetropolitan government buildingpriced hotelbuffet breakfastquiet locationjapanese standardsstayed for nightswould stay againthe hotel websitecoin laundry
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1 - 5 of 248 reviews
Reviewed 5 days ago via mobile

Stayed at this hotel in Dec 2017. Facilities is not that great. I choose this hotel, because of the free shuttle bus. And its near to the Metropolitan Govt building and parks. There is Domino pizza located behind the hotrl and few other restaurant. There...More

Thank Cheapskate R
Reviewed 2 weeks ago

The Hotel had good facilities- walk to Metropolitan Government Building to go to the Observatory, hotel shuttle bus to and from Shinjinku Station. We had to extend due to typhoon and they could not have been more helpful, would recommend, will stay there again.

Thank kerrileigh2018
Reviewed 3 weeks ago

This is nothing like the Park Hyatt up the road - what you will find though is a central, quiet location close to practically everything that's clean, spacious (by Japanese standards) and all round great value, especially if you're not spending a lot of time...More

Thank Ben R
Reviewed 4 weeks ago

We took an uber from Haneda airport with 3 other of my friends around S$100 so im not sure how much normal taxi fare. We stayed for 3 nights,Check in and check out was fast and efficient, staff speak english well. They didnt have concierge...More

Thank MishaBun
Reviewed 30 November 2017 via mobile

Terrible hotel, service was mediocre, especially for Japanese standards. Room lights were extremely yellow and worn out, and the receptionist coldly dismissed my request for a brighter room the 2nd time we checked in, simply saying that all the rooms are the same. Room was...More

1  Thank celliethepink
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Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Meeting Rooms
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
US$69 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Price range
US$69 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (150)
Room & Suite (58)
Dining (2)
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
Questions & Answers
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Liza R
27 October 2017|
AnswerShow all 2 answers
Response from Bob W | Reviewed this property |
There are bus services from Narita airport to Shinjuku, as well as the Narita Express train. Shinjuku New City Hotel has a free shuttle bus service from Shinjuku station, in front of the West entrance from the lower level... More
14 March 2017|
AnswerShow all 5 answers
Response from Sylliana | Reviewed this property |
Hello Vanlina, like kwcm said i can't post it here directly. I just added a picture of the subaru building in my review, you should be able to see this to your right from inside the loop on google maps. The picture of the... More
Google Translation
Room Tips
"Be sure to ask for bus times in advance."
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"choose room facing the shinjuku chuo park"
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"Standby early for shuttle bus and pls do a lot of study on where the shuttle bus pickup from Shinjuku."
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"couldn't fault the rooms we had - everything worked well"
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