My stay was short, just a few nights before traveling onward. I decided to pick a new hotel so I can experience new areas of Tokyo. I’ve been traveling to Tokyo since 2005 and always seem to stay in my comfort zone, so I decided to try Ikebukuro. After comparing various hotels, I chose Hotel Metropolitan because of its cost, location, ease of access, and overall peer reviews. Getting there was kind of stressful, but none of that was the hotels fault. Due to the late time of my arrival and some public transportation bus/shuttle routes being cancelled due to the pandemic, I had to adapt on the fly and make my way to the hotel. Once you get used to it, the hotel is very easy to find and many modes of transportation are available to from either airport. I eventually arrived and got checked in rather quickly by the efficient and polite staff. The room itself is very clean and cozy, as I’d expect for the rate. I’m not in my room much during the day so I don’t need a lot of space. However, I had two large pieces of luggage with me, and opening those in the room was difficult, given the size. Again, that’s to be expect in Japan, but take note if you are bringing lots of luggage. The restaurants/bars inside the hotel are great, especially the breakfast buffet. I don’t use the hotel restaurants too often as I like to explore and eat out, but they are pretty busy and seem very nice. Outside the hotel, there is a Family Mart, 7-11, and anything else you may need, within walking distance. The most impressive thing, on top of everything else listed, is the customer service. As busy as they are, they still manage to accommodate each guest, with politeness and a smile on their face. This means a lot to me because traveling can be stressful sometimes, and knowing the hotel staff has your back is important. Specifically, Yoshitake, who works the concierge desk, helped me multiple times. Whether it be belong me catch a taxi, printing out forms, finding an adapter for my laptop, or helping me find the fastest route to the airport, she specifically went out of her way to help me, and I’m very thankful for that. Hotel Metropolitan is highly recommended, give them a try if you are looking for a great place to stay in Ikebukuro.…
We love everything about this hotel. Specially the front desk staff who assist us. Very approachable and she even upgraded our room . So we decided to stay there again on the 4th of May. Our room is clean and very safe to go around . There is also a lot of sanitary stuffs. Me and my family were very happy and satisfied.
this was my first time visiting japan and i am really happy back then. this hotel surrounded by shopping center and convenient store, walk-able to ikebukuro train station. the best part was this hotel provides smartphone which you can use anywhere. for visitor who doesn't have internet connection, it is really helpful. not far from the hotel, there is mutekiya ramen, ramen stall that you must try. i was really enjoying my time staying in the hotel. in specific room and specific time, you are able to see mt. fuji
Great location in Tokyo. Close to the Ikebukuro train station that allowed us to hope on/off and get to various areas in Tokyo. Immense lobby/reception area. Efficient check in. A very good room in a large city. Reasonably priced, quiet, clean and fairly spacious. Excellent sleep for the 4 nights we were there.
This hotel is situated near the metro. Rooms are spacious with all facilities you need. Heated toilet seat, for example (which you don't need :)). Cleaning was superb, breakfast is enormous, and the staff is first class and as most japanese, very friendly. Shops in the lobby is a bit pricy, you rather buy your stuff elsewhere.