Mitsui Garden Hotel Ueno
3-19-7 Higashiueno, Taito 110-0015 Tokyo Prefecture
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Avg. S$255 /night, 12/5 - 12/6
S$437
per night
S$319
per night
S$200
per night
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4.0
#18 of 165 hotels in TaitoLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Mitsui Garden Hotel Ueno is an excellent choice for travellers visiting Taito, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Given the close proximity of popular landmarks, such as Toshogu Shrine (0.4 mi) and Kyu Kaneiji Five-Storied Pagoda (0.5 mi), guests of Mitsui Garden Hotel Ueno can easily experience some of Taito's most well known attractions.
The rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Mitsui Garden Hotel Ueno features 24 hour front desk, 24 hour check-in, and currency exchange. In addition, as a valued Mitsui Garden Hotel Ueno guest, you can enjoy an on-site restaurant that is available on-site.
During your visit, be sure to check out one of Taito's popular crab restaurants such as Isomaru Suisan Ueno, Kanidoraku Ueno, and Asakusa Miuraya, all a short distance from Mitsui Garden Hotel Ueno.
There is no shortage of things to do in the area: explore popular architectural buildings such as Tokyo Metro Asakusa Station No.4 Entrance, Shikian, and Daito Designers Village.
Enjoy your stay in Taito!
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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Massage
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Breakfast buffet
Vending machine
Non-smoking hotel
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Japanese
Location
3-19-7 Higashiueno, Taito 110-0015 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
946 Restaurants
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Detailed Reviews
Perfect location, closed to the Ueno station, Ueno Park and ameyoko street. Delicious food, coffee, mini mart are all around. The hotel offer all friendly staffs with good service. Room is not big but comfort stay, comfy bed with nice view.
Breakfast offer variety of food with quality and tasty. Love that room has air purifier, relax song, alcohol and refreshing air spray.
Breakfast offer variety of food with quality and tasty. Love that room has air purifier, relax song, alcohol and refreshing air spray.
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Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’ve been coming to Mitsui the last several visits I’ve had to Japan. This is my fourth stay here but it’s starting to feel like my last. Don’t get me wrong, the location and the individual service of the workers are fantastic. It’s conveniently located next to Ueno Station and Ameyoko. But over the last 5 years that I’ve been coming here it’s getting increasingly crowded at this hotel. Great or them but the volume of foreign tourist here in terms of a commuter hotel vs. a destination hotel are now a bit off. What I mean by this is that now that the hotel has a higher occupancy, you have to wait longer for an elevator since there is only two in service. The smaller lobby is littered with guest trying to check in and when they have group check ins/check-outs, it fills this entire smaller lobby. What’s even more frustrating is that for a fully booked hotel, they have only one washer/dryer room and with only 2 washer and dryers to service this entire hotel of non-local guests. This means I have been trying to get to a washer since 8pm today and it’s already 11. There are some inconsiderate guests who leave their clothes in the washer and b/c it’s a lock system you just have to wait and who wants to wait at the room knowing no end date? And then when you try to go back someone else lucked out and jumped in front of you. Very frustrating, wish the management would consider adding more washer/dryer rooms with more foreign tourist. I think it was bad enough tonight that other people complained and the on-site staff had to get involved and manually unlocked the washing machine to get others into the room.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As others have said, great location. Room was small but very comfortable. Staff very kind and helpful in all situations. Here are the problems which cause me to rate them lower than 4 or 5 stars: 1. There is no lobby to speak of. There is a place to check in, Stored baggage takes up 1/3 of the room. There are NO PLACES TO SIT. If you are meeting someone in the lobby you just have to stand around amid the stored luggage. This is not a lobby that invites one to sit, read or converse as in most hotels. I found it quite offputting. 2. The restaurant is also where breakfast is served. While the food itself wasn’t terrible, all of the “hot” dishes were room temperature. We even tried coming at the opening time and everything cooked was still cold. The bread and pastries were barely passable and they served only margarine NO BUTTER! The surprise is that this same restaurant served a fabulous dinner. We had to make reservations a day in advance even though the check in person said there was not need. We enjoyed the soft shelled crab, salad and garlic bread and the ice cream for dessert was quite nice too.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was easy to locate this hotel after exiting Ueno station. We booked the 20 sm room, it was modern and refurbished , but not very spacious. Rate paid was high but that is attributable to it's central location near the station. Check in was via machines, very efficient, with the staff standing by to help if needed. We were impressed by the staff service . They helped us forward our luggage to our next hotel and not only called them in advance of the delivery but also called them on their own initiative when we requested them to help us track online the delivery status after 2 days. If you need a clean modern room, next to station, I would recommend this hotel. Landry room with dryer/washer was useful too. Shopping street is also nearby.
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Date of stay: February 2024Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Request to be on laundry rooms floors if you need to use it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pros -
1) Conveniently located minutes away from Ueno Station and tons of food and shopping options close by.
2) Rooms are relatively sizable by Tokyo standards and clean.
3) Service is polite and the staff can speak adequate English.
Cons -
1) There are only three washer/dryer combo machines in the entire hotel (3F, 8F & 13F). Each wash/dry cycle takes 2 hours so you need to do your laundry at odd hours to get a better shot at the machines.
1) Conveniently located minutes away from Ueno Station and tons of food and shopping options close by.
2) Rooms are relatively sizable by Tokyo standards and clean.
3) Service is polite and the staff can speak adequate English.
Cons -
1) There are only three washer/dryer combo machines in the entire hotel (3F, 8F & 13F). Each wash/dry cycle takes 2 hours so you need to do your laundry at odd hours to get a better shot at the machines.
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is located near to Ueno station which is convenient for me to access to different areas with all the main JR/ Metro line.
It is less crowded comparing to Shinjuku and within 15 minutes I can be at Asakusa , Ginza , Skytree.
The room I stayed is a Deluxe room which is slightly bigger than the normal room, the simple design of the bedroom is very comfortable for my mother and I. The couch is very versatile.
Love the carpet and furniture in the bedroom which are renovated.
However, one point to improve is the cleanliness. The carpet can find little debris from clearly previous guest. Also the wall tiles and corners of the bathtub wall edges are seen with yellow and black stains ( sorry I am from the industry too). Please watch out the little essential details for a better quality in bathroom.
I didn’t took a bath due to this imperfection.
It is less crowded comparing to Shinjuku and within 15 minutes I can be at Asakusa , Ginza , Skytree.
The room I stayed is a Deluxe room which is slightly bigger than the normal room, the simple design of the bedroom is very comfortable for my mother and I. The couch is very versatile.
Love the carpet and furniture in the bedroom which are renovated.
However, one point to improve is the cleanliness. The carpet can find little debris from clearly previous guest. Also the wall tiles and corners of the bathtub wall edges are seen with yellow and black stains ( sorry I am from the industry too). Please watch out the little essential details for a better quality in bathroom.
I didn’t took a bath due to this imperfection.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Room facing to Ueno station might hear sounds from vehicles and traffic.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Receptionists are not very friendly and welcoming,except for a trainee young lady. The rest looked serious and unwelcoming.
Booked this hotel as it was advertised as renovated in 2023. But it doesn't seem very new to me. Hairs were found on carpet and bedside table upon n check in. However proactive measures were taken where they immediately changed room for us. The last day was the most disappointing one. We had 4 luggages with us and we asked the Receptionist for a bottle of mineral water which she declined to give. I said i will pay for it but she told me to get it from the convenient store instead. (To the management of Mitsui Ueno, i would have gotten fr convenient store if i didn't have 4 lugagges with me.) After much persistence, the unfriendly Receptionist took a palstic bag and sneakily passed me a bottle of mineral water. What a weird and stingy gesture.
Shinjuku Groove hotel gave me 2 cold bottles of the same brand mineral water before we left the lobby and asked if we wanted more.
Booked this hotel as it was advertised as renovated in 2023. But it doesn't seem very new to me. Hairs were found on carpet and bedside table upon n check in. However proactive measures were taken where they immediately changed room for us. The last day was the most disappointing one. We had 4 luggages with us and we asked the Receptionist for a bottle of mineral water which she declined to give. I said i will pay for it but she told me to get it from the convenient store instead. (To the management of Mitsui Ueno, i would have gotten fr convenient store if i didn't have 4 lugagges with me.) After much persistence, the unfriendly Receptionist took a palstic bag and sneakily passed me a bottle of mineral water. What a weird and stingy gesture.
Shinjuku Groove hotel gave me 2 cold bottles of the same brand mineral water before we left the lobby and asked if we wanted more.
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2nd time visit this hotel since last 2 years. All staffs(Front, housekeeping) offer good service and confirmed that this hotel located in perfect location in Ueno. Shops, restaurants, mini mart, train stations are around the hotel. Room and bathroom are small but clean with needed amenities. My comment stay this time is the pillow and bed are not comfortable.
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 上野 三, 支配人 at Mitsui Garden Hotel Ueno
Responded 11 Jan 2020
Dear Mr./Ms.nararatb, Thank you for staying at Mitsui Garden Hotel Ueno again. Moreover, we are pleased to receive your lovely review. We hope that you had a great time with us. Your warm words make us pleasant, and we will make an effort more and more in order to make our hotel more comfortable for all our guests. On the other hand, we are sorry for that you felt uncomfortable with your pillow and bed. it cannot be changed at the momemt, however, there are some type of pillows which are softer and harder. Therefore, please tell us if you would like to have another type of them. You can borrow them anytime. We look forward to seeing you in the near future. Thank you very much. Yours sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Top location if you don't want to stay in the top tourist hot spots. 6-7 min to the Skytrain, 3-4 min to the metro or train. It doesn't get any better than this. The area around the hotel is quiet. There are several streets with various local restaurants and bars just 5 minutes away. If you're not into Michelin-starred restaurants with white tablecloths, you'll find something here. Just try it out. We had a room with 20 square metres. Room was clean and quiet despite being close to the lift. Box spring bed. Shower was good. Fridge with 2 bottles of water was refilled daily. Filter coffee in the room free of charge. Windows can be opened.
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
very small room (which happens in Japan), but especially poorly arranged. Out of sight. Huge contrast with the previous Pension, also in Tokyo.
- Old equipment especially the bathroom
- Breakfast passable, we had the Impression of eating the leftovers from the day before, especially from the Italian restaurant
- Refusal to grant us a light Breakfast before 7am, although we had specifically taken this option during the Reservation (the refusal of the early-bird was not mentioned), moreover the staff was absolutely not kind about it.
- Unhelpful staff, faulty electronic check-in that eventually resulted in the call of a very cold employee, sharp with the very dedicated and friendly staff in the other hotels.
- Old equipment especially the bathroom
- Breakfast passable, we had the Impression of eating the leftovers from the day before, especially from the Italian restaurant
- Refusal to grant us a light Breakfast before 7am, although we had specifically taken this option during the Reservation (the refusal of the early-bird was not mentioned), moreover the staff was absolutely not kind about it.
- Unhelpful staff, faulty electronic check-in that eventually resulted in the call of a very cold employee, sharp with the very dedicated and friendly staff in the other hotels.
Read more
Automatically translated
Date of stay: August 2024Trip type: Travelled with family
Room Tip: Rapport qualité-prix à pondérer, d’autres hôtels moins chers et mieux agencés probablement dans...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Regarding your inquiry about your luggage, we will be happy to accommodate your request.
Please bring your luggage to the front desk when checking-out.
We will store your luggage after check-out for the day.
Best regards, Mitsui Garden Hotel Ueno
Thank you for your inquiry.
Regarding airconditioning, it is individually controlled.
Please feel free to contact us if you have a further question.
Best regards,
Mitsui Garden Hotel Ueno
Dear Mr./Ms.
Thank you for your inquiry.
We have suspended buffet-style food and drink service and serve breakfast from a set menu.
We apologize for any inconvenience,and we appreciate your understanding and cooperation.
It is crowded depending on the time of day.
For reference, it tends to be crowded in the early hours on weekdays and the late hours on holidays.
Best regards,
Mitsui Garden Hotel Ueno
Front desk
Dear Sir or madam
Thank you for your inwuiry.
Superior double room provide queen size bed. Bed attached the wall.
Should you have any question, pleaase feel free to contact us.
Thank you for making contact us.
If you'd like to stay with 4 persons, please choose Superior Twin beds room.
under 6 years old children can share one bed with one adult.
So you need to add extra bed to your room.
If you have any questions, please contact to us directly.
Best Regards,
Reception: Yusuke
…
PRICE RANGE
S$195 - S$296 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoTaitoUeno / Asakusa / Ryogoku / Adachi / Ueno, Asakusa
NUMBER OF ROOMS
242
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingMITSUI GARDEN HOTEL UENO (S̶$̶2̶4̶0̶) S$203: UPDATED 2024 Reviews, Price Comparison and 723 Photos (Tokyo, Japan) - Tripadvisor
Frequently Asked Questions about Mitsui Garden Hotel Ueno
Which popular attractions are close to Mitsui Garden Hotel Ueno?
Nearby attractions include Ueno Park (0.5 km), Kurand Sake Market Ueno (0.2 km), and National Museum of Western Art (0.4 km).
What are some of the property amenities at Mitsui Garden Hotel Ueno?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Mitsui Garden Hotel Ueno?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mitsui Garden Hotel Ueno?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Mitsui Garden Hotel Ueno?
Conveniently located restaurants include Premium Sake Pub Gashue, Ueno Wagyu Yakiniku USHIHACHI Kiwami, and Ichiran, Atre Ueno Yamashitaguchi.
Is Mitsui Garden Hotel Ueno located near the city centre?
Yes, it is 0.2 km away from the centre of Taito.
Are any cleaning services offered at Mitsui Garden Hotel Ueno?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Mitsui Garden Hotel Ueno?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Mitsui Garden Hotel Ueno?
Many travellers enjoy visiting Hozomon (1.7 km), Nezu Shrine (1.8 km), and Yasukuni Shrine (3.6 km).
Is Mitsui Garden Hotel Ueno accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.