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Hotel Sunroute Stellar Ueno

99 reviews
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Traveller (48)
Room & Suite (21)
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Overview
  • Excellent13%
  • Very good54%
  • Average25%
  • Poor3%
  • Terrible5%
Travellers talk about
“asakusa exit”(3 reviews)
“shinkansen”(2 reviews)
“convenience”(2 reviews)
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Accessible rooms
Laundry Service
Self-Serve Laundry
3.0 Star Hotel
All hotel details
Offers from Hotel Sunroute Stellar Ueno
Offers & Announcements: Package Deal
Contact Info
Name/address in local language
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Reviews (99)Write a Review
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1 - 5 of 15 reviews
Reviewed 25 December 2017

Stayed here for 2 nights after travelling back from other parts of Japan. Location is OK but still a distance from Ueno station and even further from Ueno Keisei Skyliner station if you have luggage. Booked a corner room at "not so expensive rate" but...More

1  Thank CKBH100
Reviewed 24 November 2017

This hotel is smaller than other Sunroute hotels. Rooms tend to be small. It is conveniently locations across from the Ueno railway station. Web listing recommend exiting the station via the Asakusa exit which has stairs. Find the Iriya exit which has an escalator.More

1  Thank Bob L
Response from srueno, フロント at Hotel Sunroute Stellar UenoResponded 15 December 2017

Thank you very much for staying with us at the Sunroute Stellar Ueno and for taking time to post your valuable review. We are glad to hear that you enjoyed our room and location. We will share your comments with our team as encouragement to...More

Reviewed 18 November 2017 via mobile

Dear all guest who want to book this hotel, Please do not select this hotel if you want a perfect trip!!!!!! I had booked three rooms for 5 persons during 18-19 November 17. The air condition is controlled by the central which make room hot...More

2  Thank Wathinee A
Response from srueno, フロント at Hotel Sunroute Stellar UenoResponded 15 December 2017

Thank you for staying at Hotel Sunroute Stellar Ueno. We are very sorry that you felt uncomfortable about air conditioning. But we told you that it is difficult to improve this situation immediately. This season is heating. If individual air-conditioning is strongly requested, please inquire...More

Reviewed 12 November 2017 via mobile

5 minutes walk from Ueno station which is the only advantage. Non-smoking room was booked but smoking room is allocated. The room is full of third-hand smoking smell. Call was made to the staff but the staff asked to check my booking carefully but there...More

Thank William C
Response from srueno, フロント at Hotel Sunroute Stellar UenoResponded 14 November 2017

Thank you for staying at Hotel Sunroute Stellar Ueno. We apologize for the troubles that had occurred during your stay. We are sorry we couldn't live up to your request about non-smoking. We'd like to reconfirm your reservation. Please let me know if that matches...More

Reviewed 29 December 2016 via mobile

Stayed at Hotel Sunroute Stellar Ueno for 2 nights. The hotel is around 3 minutes walk from the Asakusa exit of the Ueno station, actually by the side of the station. Ueno is one of the good transportation hubs in Tokyo as it has access...More

Thank SipsTea
Response from srueno, フロント at Hotel Sunroute Stellar UenoResponded 5 January 2017

Thank you very much for staying at Hotel Sunroute Stellar Ueno. We really appreciate for your compliments. We are looking forward to welcoming you on your next trip. Thank you very much.

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$91 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Taito
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$91 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Taito
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (48)
Room & Suite (21)
Dining (13)
Nearby
Ueno, Asakusa
Traces of the history and culture of the Edo (old
Tokyo) era remain vividly in Ueno and Asakusa.
Spacious Ueno Park is a great place to relax and visit
a variety of different museums and galleries. At
Ameyoko which starts in front of Ueno station, the
grocery stores and clothing shops are crammed
alongside fishmongers. It gets particularly busy at
the end of the year, when many people go on shopping
...More
Questions & Answers
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Ellen J
7 July 2017|
Answer
Response from srueno | Property representative |
Dear Ms Ellen J, Thank you for your e-mail to us. We tell you the way from Narita Airport to our hotel. There is Keisei Line train from Narita to Keisei Ueno station, and it is 5 minutes walk to our hotel. Our adress is... More
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Room Tips
"Avoid corner rooms that may not meet your stay."
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