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1-22-19 Kita Shinagawa, Shinagawa 140-0001 Tokyo Prefecture
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Traveller (28)
Panoramas (16)
Room & Suite (125)


#23 of 43 hotels in Shinagawa
A quiet, central location that shows you a different side of Tokyo. Our hotel is right next to the canals that feed Tokyo Bay and only one stop away from Shinagawa Station, which has easy access to Haneda Airport as well as the Shinkansen bullet train. Take a quick trip across the bay to Odaiba and find international tradeshows and the Tennozu area. Rooms are equipped with kitchenettes, making them perfect for long-term stays.
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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Vending machine
Baggage storage
Non-smoking hotel
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
Languages Spoken
English, Japanese
92Reviews4Q+A8Room tips
Traveller rating
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italocorncrake wrote a review Mar 2019
Devon, United Kingdom69 contributions40 helpful votes
We were getting to the end of our trip to Japan and wanted to be near an exhibition. The hotel itself is fine - the staff are great and very helpful and it has everything you could wish for. However, the room was very small and the hotel was one of the most - if not the most - expensive over our three week stay.
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Date of stay: March 2019
Response from Guide810097, フロント at FLEXSTAY INN Shinagawa
Responded 1 Apr 2019
Thank you for the staying our hotel. We feel happy to see you almost satisfied with your trip. And also, we feel thank to get your praise about the staff. We apologize that we made you disappointed about the size of the room and the charge. We keep trying to fill the wishes of the customer. If you have the opportunity, please stay here again. Flexstay inn Shinagawa Reception:Nakayama
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Matt F wrote a review May 2018
10 contributions2 helpful votes
Stopped overnight here whilst travelling to Kyoto due to its proximity to Shinagawa station (5 minutes walk). It was a small, clean room with a comfortable single bed. The bathroom/toilet was tiny though so don’t expect to soak in the bath after a humid day’s travelling. The room contained a fridge, microwave, hot plate and sink, air conditioning, TV, multi-charger for phones/tablets. There is LAN connection if needed and free wifi throughout the building. Things to note - there is no sink or mirror in the bathroom, also there is no mirror at the sink next to the hot plate so wet shaving is guesswork. If you stay more than one night there is no room cleaning service and if you need replacement towels you should exchange them at reception. There is no restaurant in this Inn but there are plenty of places to eat within walking distance. There is a vending machine on the lower floor where you can purchase cold drinks, this is in the laundry room which has a couple of washing machines and driers for hire. For one nights stopover this place was adequate but I wouldn’t want a longer stay - I think it was expensive for what it is.
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Date of stay: May 2018Trip type: Travelled solo
Response from フレックステイイン品川, Front Staff at FLEXSTAY INN Shinagawa
Responded 22 May 2018
Dear Guest, thank you very much for your recent stay with us at Flexstay Inn Shinagawa, and for taking the time to share your stay experience with us. We are sorry to hear that you felt the bathroom was smaller than your expectations. Please accept our apologies for any inconvenience caused in regards to not having daily cleaning services available, and hope that this will not deter you from choosing to stay with us again in the near future. Yours Sincerely, Flexstay Inn Shinagawa Gotou
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Scott D wrote a review May 2018
Unalakleet, Alaska, United States58 contributions25 helpful votes
Stay three weeks and felt at home with my 6 foot frame. Plenty of eating options nearby and alot to check out. Fresh pastries and fruit in stores nearby and some very good coffee can be found in the shops nearby.
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Date of stay: June 2017
Trip type: Travelled on business
1 Helpful vote
Response from フレックステイイン品川, Front Staff at FLEXSTAY INN Shinagawa
Responded 22 May 2018
Dear Guest, thank you very much for taking the time to post a review regarding your stay experience with us at Flexstay Inn Shinagawa. We appreciate your kind comments and feedback regarding the location. Thank you once again for taking the time to share your feedback with us and we look forward to welcoming you back in the near future. Yours Sincerely, Flexstay Inn Shinagawa - Front Desk Gotou
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SMmoto wrote a review Feb 2018
Bologna57 contributions37 helpful votes
Plus: Microwave, fridge, cooking plate and sink in the room Minus: Very basic accommodation. No bedside lamp. No washbasin in the bathroom: to shave one has to use the sink in the bedroom, but there is no mirror. Faulty soundproofing (with the other rooms, with the hallway, with the pipe system). The room is not made (cleaned, changed) during the stay.
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Date of stay: January 2018
Sleep Quality
Trip type: Travelled solo
Response from フレックステイイン品川, フロント at FLEXSTAY INN Shinagawa
Responded 14 Mar 2018
Dear Guest, Thank you very much for taking the time to post a review regarding your stay experience with us at FLEXSTAY INN Shinagawa. We apologize for any inconvenience caused during your stay regarding to the facilities. Please kindly be informed our hotel does not provide room cleaning service during the stay in order to keep the price low. However, please accept our apologies for the lack of explanation and misunderstanding caused by it. We hope this does not deter you from choosing us for your next visit and do hope that you will give us another opportunity to make up for not having met your expectations, and look forward to welcoming you back very soon. Yours sincerely, Ai Akiyama Flexstay Inn Shinagawa
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sandlandadventures wrote a review Oct 2017
Sydney, Australia8 contributions5 helpful votes
Wasn't too sure on what to expect with a "budget" hotel in Japan, but definitely ticked all our boxes. Easy location, only a short 10 minute walk to major JR station, Shinagawa, and 1 minute walk to Kita-Shinagawa. Situated on quite, local Japanese side streets, with surrounding eateries and also a convenience store next door. This hotel also has their own coin operated washer and dryers so it made our 1 week stay easy to manage, especially during the hot and humid season. Rooms were decent, although a bit dated but did the trick! Staff was super friendly and helpful and tried their best to communicate to us in English, especially Kumi who went out of her way every time to help!
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Date of stay: September 2017
Trip type: Travelled as a couple
Response from フレックステイイン品川, マネージャー at FLEXSTAY INN Shinagawa
Responded 26 Oct 2017
Thank you for staying at Flexstay Inn Shinagawa. I am very glad that you have praised the staff. We will continue to strive to provide better service in the future. I would be pleased if you could use it when I came to Japan next time. Thank you for your post.
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US$41 - US$126 (Based on Average Rates for a Standard Room)
JapanKantoTokyo PrefectureTokyoShinagawaShinagawa / Gotanda / Shinagawa / Kamata / Haneda
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Frequently Asked Questions about FLEXSTAY INN Shinagawa
Which popular attractions are close to FLEXSTAY INN Shinagawa?
Nearby attractions include Shinagawa Shrine (0.4 km), Hara Museum of Contemporary Art (Hara Bijutsukan) (0.4 km), and Nikon Museum (0.4 km).
What are some of the property amenities at FLEXSTAY INN Shinagawa?
Some of the more popular amenities offered include free wifi, a hot tub, and laundry service.
Which room amenities are available at FLEXSTAY INN Shinagawa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What are some restaurants close to FLEXSTAY INN Shinagawa?
Conveniently located restaurants include Kura Sushi Shinagawa Ekimae, Lounge & Dining G, and Salma Tikka & Biryani.
Is FLEXSTAY INN Shinagawa located near the city centre?
Yes, it is 0.7 km away from the centre of Shinagawa.
Are any cleaning services offered at FLEXSTAY INN Shinagawa?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at FLEXSTAY INN Shinagawa?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to FLEXSTAY INN Shinagawa?
Many travellers enjoy visiting Tokyo Central Railway Station (6.9 km), Sengaku-ji Temple (1.8 km), and Yasukuni Shrine (8.0 km).