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4-7-36 Kita Shinagawa, Shinagawa 140-0001 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1058)
Room & Suite (281)
Dining (148)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tokyo Marriott Hotel
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 44 hotels in Shinagawa
Location
Cleanliness
Service
Value
Let Tokyo Marriott Hotel host you in our premier hilltop location in Gotenyama. Inside our downtown hotel in Tokyo, Japan, you'll find dynamic dining venues, superior technology and polished service. Outdoors, The Gotenyama Garden next to our hotel is a stroller's paradise. Discover an ideal blend of history and modernity at Tokyo Marriott Hotel, situated near many storied temples and shrines.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Conference facilities
Banquet room
Baggage storage
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Airport transportation
Car hire
Taxi service
Meeting rooms
Concierge
Currency exchange
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air purifier
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Interconnected rooms available
Room service
Safe
Seating area
Bottled water
Iron
Minibar
Electric kettle
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Japanese
Hotel links
Special Offer:Free Minibar
1164Reviews59Q+A100Room tips
Traveller rating
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Popular mentions
Safariholic wrote a review Aug 2020
Horsham, United Kingdom1931 contributions524 helpful votes
+1
We, a Touring (RWCup) Party of 30+ Brits, stayed here for 3 nights in early Oct 2019 (way pre-Covid19). It was the first of 4 stays in Tokyo, so we had time to explore a different area of the City each time - different Hotels each time. Commended strategy - City is so vast. 250 Rooms on 23 Floors of a tall modern tower block with all the design niceties of exactly that. It did have Bars, Restaurants, Dining Rooms and large Meeting/Conference Facilities, but our focus was on the Rugby. Breakfast was served in the middle of the Ground Floor area, so whilst it was a Buffet Style service, being in this middle of a Lounge did give it an odd feel. Quantity and Quality of food Items was high. Service was OK as it was suffering under the strain of being very full. Fresh grain/granary bread to slice yourself and Honey still in the comb - fabulous Nice Gym, but as it is run as a 'Private Members Club', it was not available to Guests. It was featured on the Web Site, but not that it couldnt be used by Guests, so a big disapointment - a deceptive illusion created. Nice gardens to open side of Hotel afforded a few minutes of fresh air walking space. Comfortable Rooms, if a tad boring and functional, befitting of an International Meag-Chain. Great Views from one side for Train Spotters of Bullet trains (and many others) along the adjajacent lines, going into Shinagawa Station. However, the key advantage of this place to us was the Location - easy walk to Shingagawa Station, Buses, Taxis, Shops, and a host of Bars & Restaurants - markedly cheaper than the Hotel's. Als the walk through the neighbourhood directly acrioss the main railway lines to the East was worthwhile - over to the Docks & Canals & Waterways Functionality - Fine, Charm and Character - not so much. It did what it had to do, but nothing more, nor special.
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Date of stay: October 2019
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Response from 東京マリオットホテル 宿泊予約, Other at Tokyo Marriott Hotel
Responded 8 Aug 2020
Thank you for taking the time to share your experience at the Tokyo Marriott Hotel with us. We are really grateful we were your host accommodation for such an important event as the Rugby World Cup. We appreciate your valuable feedback and are delighted to know that you could enjoy the breakfast service, the facilities as the gardens and the surroundings of the property during your stay. However, we regret to hear that we were unable to meet your expectations at all and that the fitness center was not available for your service. We hope to serve you again whenever your travels bring you back to Tokyo. Sincerely, Shigehisa Hirasawa Front Desk Manager Tokyo Marriott Hotel
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masonsf wrote a review Jul 2020
San Francisco, California56 contributions28 helpful votes
As a Platinum member, I was given an upgraded room,and found out later that the room was just a standard room. I ask the person who check me in twice if I was upgraded and she told me i was. I usually do internal Marriott Review but this time I thought that this need to be in the open forum as this site. I will probably not use this hotel again since there are new Marriott chains in Tokyo these days
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Date of stay: August 2019
Location
Cleanliness
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Trip type: Travelled on business
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Response from 宿泊予約 東京マリオットホテル, その他 at Tokyo Marriott Hotel
Responded 27 Jul 2020
Thank you very much for the time you took to share your valuable comments in your recent stay at the Tokyo Marriott Hotel. We sincerely apologize for the disappointment you experienced with the upgrade room, despite having asked for a second time to the front desk staff and you still received the same answer. We will do our best to improve our service and facilities to make your stay memorable. We hope you are willing to give us another opportunity so that we can provide the service that you expect as a Marriott Platinum Elite member. Sincerely, Shigehisa Hirasawa Front Desk Manager Tokyo Marriott Hotel
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flightclubny wrote a review Jul 2020
New York City, New York61 contributions132 helpful votes
As the title states, it’s a Marriott. The company is known for the consistency around the world and this hotel does not disappoint in that endeavor. The staff were friendly and the standard rooms are large which is welcomed after a full day of shopping. Decor matches the expected aesthetic. The rooms are a little older. The restaurant buffet was good as well, although a little on the pricier side. I would recommend.
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Date of stay: November 2019Trip type: Travelled with friends
1 Helpful vote
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NicoEvan wrote a review Feb 2020
Damascus, Pennsylvania46 contributions16 helpful votes
The room, staff and restaurant food were fine. The executive lounge however looked like it was from the 50's. The food was poor. Unimaginative, repetitive and low quality. This is not what I expect from a Marriott property. I am a staunch Marriott supporter, but this one should be rebranded. It is a disservice to Marriott frequent travelers. BTW, it is really an out of the way location unless you need to be in Shinagawa.
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Date of stay: May 2019
1 Helpful vote
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Response from T-Marriott-H, Front Desk Manager at Tokyo Marriott Hotel
Responded 26 Feb 2020
Thank you very much for taking your time to share your recent experience at Tokyo Marriott Hotel. Please accept our sincerely apologies for fallen short your expectations as a Marriott property regarding the Executive Lounge service and facilities. However we are taking your valuable feedback seriously and rest assured we are making improvements to develop a better service to our guests as they deserve. Nevertheless, we are happy to hear your warm comments for our associates from you. We are going to share it with the appropriate team and it will be great encouragement for them. Thank you again for staying at Tokyo Marriott Hotel and we hope to have an opportunity to host you again whenever your travels bring you back to Tokyo. Shigehisa Hirasawa Front Desk Manager Tokyo Marriott Hotel
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David H wrote a review Feb 2020
Hastings Point, Australia4 contributions1 helpful vote
Great service, great food, helpful staff. Concierge had great knowledge of local events and even small details. Breakfast was so good, it became a trip highlight. Great environment for reading and studying while eating. This was the first time I have done a review and by mistake I put 1 instead of 5 which I have no corrected. My apology for inconvenience. I look forward to staying with you again.
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Date of stay: July 2019
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PRICE RANGE
US$205 - US$408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
laforet tokyo hotel
LOCATION
JapanKantoTokyo PrefectureTokyoShinagawaShinagawa / Gotanda / Shinagawa / Kamata / Haneda
NUMBER OF ROOMS
249
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Frequently Asked Questions about Tokyo Marriott Hotel
Which popular attractions are close to Tokyo Marriott Hotel?
Nearby attractions include Shinagawa Shrine (0.4 km), Hara Museum of Contemporary Art (Hara Bijutsukan) (0.1 km), and Kitashinagawa Shopping Street (0.5 km).
What are some of the property amenities at Tokyo Marriott Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Tokyo Marriott Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tokyo Marriott Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Tokyo Marriott Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Tokyo Marriott Hotel?
Conveniently located restaurants include Kura Sushi Shinagawa Ekimae, Lounge & Dining G, and Restaurant Quintessence.
Are there opportunities to exercise at Tokyo Marriott Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Tokyo Marriott Hotel have an airport shuttle?
Yes, Tokyo Marriott Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Tokyo Marriott Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Shinagawa.
Are any cleaning services offered at Tokyo Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Tokyo Marriott Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.