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Hotel Herisau

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95 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Reviewed 8 August 2016

Very enjoyable stay. Ideally place near the town centre and the train station. Staff are friendly and go out of their way to ensure the customer is kept happy. I would stay at this this hotel again. Especially in one of their refurbished rooms. WiFi is good and its included in the price of the room.

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Helpful?
Thank RonMacL
TippAR, Manager at Hotel Herisau, responded to this review

Thank you for your kind feedback. We are happy that you enjoyed it with us and look forward to see you again soon. Sincerely, Your Hotel Herisau team

Nottingham, United Kingdom
Reviewed 2 July 2015

Have stayed here multiple times over the years and never been disappointed, quite European style compared to some of the more traditional Swiss hotels like the Marktplatz, Santis or Landhaus. Only ever have bed and breakfast here and is what you'd expect, rooms are comfortable and clean. TV's have satellite so you can get a limited number of bbc and...

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1Thank HeanorPaul
René W, Manager at Hotel Herisau, responded to this review

Thank you for your positive feedback. We are delighted that you have felt comfortable in our house and hope to welcome you again soon. Best regards, Your Hotel Team Herisau

Israel
Reviewed 13 May 2015

My husband and I stayed at this hotel in early May. We arrived on a Sunday, and the hotel is closed on Sundays. We were given explicit instructions as to how to receive our room, and everything worked like a charm. They are so well organized, and we couldn't have been happier with the hotel. We chose a deluxe room,...

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Thank Rhonab
René W, Inhaber at Hotel Herisau, responded to this review

Thank you very much for your positive feedback. We are pleased, that you felt comfortable with us and hope to see you again, very soon. Best regards your Hotel Herisau-Team

Singapore
Reviewed 11 January 2015

I have visited Herisau, Switzerland twice and both times have booked myself into Hotel Herisau. As Herisau is quite a small town located in the Canton of Appenzel, I must confessed that at times its quite difficult to get a hotel reservation here as this hotel is the nearest to my HQ office , Metrohm Ag. I am pleased with...

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3Thank carotky
Buckinghamshire, United Kingdom
Reviewed 21 November 2014

I visit Herisau regularly for business and I am always very pleased to hear when there is space for me at Hotel Herisau. A friendly welcome awaits from all the staff with smiles and good wishes. The rooms are all very clean and well appointed, warm enough in the winter and cool enough in the summer - the welcome Appenzeller...

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Thank Bazzaboy7
Yverdon-les-Bains, Switzerland
Reviewed 7 May 2013 via mobile

The staff was really amazing. I traveled for business and anything we needed was done quickly and with a smile. The only downside way the towels. They are with the logo of the hotel but very old and not really comfortable to use. A bit scratchy.

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1Thank SebsGenolier
Wroclaw, Poland
Reviewed 23 June 2012

I stayed couple times at Herisau , the most time in Herisau Hotel, which is NOT only one in the area. In fact there are other small hotels around e.g. Marktplatz Hotel. Herisau Hotel is conveniently located, in walking distance, however a bit uphill, less than a half a mile from main train station. Hotel's decoration is not very sophisticated,...

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2Thank wodzik
Kuala Lumpur, Malaysia
Reviewed 24 February 2012

The hotel itself is ok and it is clean. There is a nice restaurant opposite the hotel which serves great italian food. Other than that, nothing much. The reception service was great!

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1Thank Samson O
Chennai
Reviewed 19 November 2011

Recently I had an oppurtunity to stay at Hotel Herisau in Herisau, Switzerland. Till date I had stayed at all other hotel in Herisau and for the first time I was staying in Hotel Herisau. I will say that Hotel Herisau is the only proper hotel in Herisau with well furnished large rooms and some good choice for the breakfast....

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1Thank Deepak_Parab
Zurich, Switzerland
Reviewed 2 March 2011

I stayed at Hotel Herisau for one day. The hotel appears to be freshly renovated with a few details (like bathroom) on the cheap. What I found surprising though was the complete absence of service in some days and at night. Furthermore, I experienced total inflexibility for what concerns check-out time and little requests to the concierge. The bedding presented...

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1Thank Derelitto

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Laundry Service

Additional Information about Hotel Herisau

Address: Bahnhofstrasse 14, Herisau 9100, Switzerland
Region: Switzerland > Canton of Appenzell > Herisau
Price Range: $212 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Herisau 3.5*
Number of rooms: 33
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Questions & Answers

Questions? Get answers from Hotel Herisau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best arrange for a room at the back of the hotel. Very quiet & peaceful”
 of 5 bubbles RonMacL, 8 Aug 2016 | Read review
“We had a deluxe double room,which was great.”
 of 5 bubbles Rhonab, 13 May 2015 | Read review
“the 2nd level room has bigger space area, with an additional sitting area.”
 of 5 bubbles carotky, 11 Jan 2015 | Read review
“Ask for a corner, two sided room (windows on side of building and main street). These are roomy with a nice side view.”
 of 5 bubbles wodzik, 23 Jun 2012 | Read review
4 of 4
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