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Ibis budget Basel Pratteln

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Ibis budget Basel Pratteln
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321 Reviews from our TripAdvisor Community

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Showing 76: English reviews
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Athens, Greece
Reviewed 3 weeks ago via mobile

We stayed in the hotel for 2 weeks.The room is small and the decor style of the bathroom very inconvenient.The only exception was the cleaners-they were polite and always helpful.The reception staff could be a lot better and especially Ismail the Front Office Manager was really rude.I work also in the hotel industry and what I was experienced from him...

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Helpful?
Thank mel_sak2016
Odile S, Front Office Manager at Ibis budget Basel Pratteln, responded to this review

Dear guest, Thank you for taking time to comment your stay at our hotel. First of all we made it clear with you since the begining that in ibis budget the payement has to be always done in advance and in any case after. The lady with the glasses (as you call her) never told you that you can pay...

Gosport, United Kingdom
Reviewed 28 January 2017 via mobile

Stayed here in January 2017. This is the most basic hotel I think I have ever stayed in, as close to a youth hostel as it's possible to get without actually being one! I could not fault the staff but for the equivalent of seventy pounds sterling even in Switzerland I would expect more. The pillows are the thinnest I...

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Helpful?
Thank R386GYjohn
Saskia P, Reception at Ibis budget Basel Pratteln, responded to this review

Dear R386GYjohn, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 19 November 2016 via mobile

If you have to stay in Basel just for a couple of days it may work, if you don't give importance to the location. Rooms are smaller than usual, bathroom microscopic, breakfast is in addition but is fine.

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Helpful?
Thank Sandro S
Odile S, Front Office Manager at Ibis budget Basel Pratteln, responded to this review

Dear Sandro We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you...

Grandvaux, Switzerland
Reviewed 30 September 2016 via mobile

It's not expensive, you get a small clean & basic room :) The breakfast wasn't included...easy access to Basel & a mall close by. It's what I expect for a ibis budget hotel. Will stay there in the future if all I need is a place to sleep.

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Helpful?
Thank BNBGRANDVAUX
Odile S, Front Office Manager at Ibis budget Basel Pratteln, responded to this review

Dear BNBGRANDVAUX We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you...

Manchester, United Kingdom
Reviewed 8 September 2016

Finding reasonably priced hotel accommodation in Switzerland is not easy and we went for this hotel as it was the cheapest we could find near Basel. Location was fine, but quite a way out of the city. However, there is a small village and a few nice restaurants nearby where we spent a lovely evening. Front desk service was excellent...

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1Thank Tom J
Odile S, Leiter Front Office at Ibis budget Basel Pratteln, responded to this review

Dear Tom J We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank...

A TripAdvisor Member
1 review
Reviewed 4 September 2016

Location was a real shock, in the corner of an industrial/retail complex. Room was clean as were bedding/towels. Breakfast was terrible and very poor value for money. Walk from station was difficult as often no pavement and poor lighting. There is a really good new McDonald's around the block; highlight of my stay. I will not be going back

Review collected in partnership with Accorhotels.com
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Thank A TripAdvisor Member
Odile S, Front Office Manager at Ibis budget Basel Pratteln, responded to this review

Dear TripAdvisor Member Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Reviewed 23 August 2016 via mobile

Driving to Bruxelles I needed an hotel to stop for the night..I know the level of Ibis Budget is low but the price does not correspond to this low standard. Definitively too expensive for a sleeper train!

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Thank ERICA C
Saskia P, Reception at Ibis budget Basel Pratteln, responded to this review

Dear Erica C, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Northampton, United Kingdom
Reviewed 18 June 2016

Review collected in partnership with Ibis Hotels
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1Thank steveprill
Odile S, Leiter Front Office at Ibis budget Basel Pratteln, responded to this review

Liverpool, United Kingdom
Reviewed 23 May 2016 via mobile

We stayed here because all accommodation in Basel was fully booked up due to Europa league final. Due to accommodation in the area being at a premium it was not cheap. The hotel is a 10 minute walk from the train station and is situated on an industrial estate. On arrival the receptionist attempted to check us in whilst having...

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Helpful?
Thank lynnloulou
Saskia P, Reception at Ibis budget Basel Pratteln, responded to this review

Dear lynnloulou, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Bristol, United Kingdom
Reviewed 23 April 2016

A little walk from public transport. In an industrial estate but clean, quiet and very friendly helpful staff. Basic breakfast but good. A perfect location for the z7 concert venue. A 5 min walk. You do get a free mobility pass which covers all travel. Ask for it. Bus 50 from the airport then train. 3 stops. Easy peesy.

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Thank adrian c
Odile S, Front Office Manager at Ibis budget Basel Pratteln, responded to this review

Dear adrian We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The ibis budget Basel Pratteln (ex Etap Hotel) is an economy hotel located near the A3 motorway, a 10 min. walk from Pratteln's train station and just 15 min. by car to downtown and the exhibition center of Basel. The Basel Muhlhouse International Airport is 10.6 mi. away. The hotel has 94 comfortable rooms with air-cooling system, free WiFi, pay parking and a restaurant nearby. Enjoy an economical stay on a weekend or during the week in Basel for two, with the family or in a group. ... more   less 

Additional Information about Ibis budget Basel Pratteln

Address: Gruessenhoelzliweg 11, Pratteln 4133, Switzerland
Region: Switzerland > Canton of Basel > Pratteln
Price Range: $106 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Ibis budget Basel Pratteln 1*
Number of rooms: 94
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Questions & Answers

Questions? Get answers from Ibis budget Basel Pratteln staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms equal it would seem”
 of 5 bubbles 883adrianc, 23 Apr 2016 | Read review
“upper floor is best”
 of 5 bubbles timthebluebus, 15 Jul 2015 | Read review
“Try for rooms on the side not facing the road, lesser ambient noise.”
 of 5 bubbles arvari, 4 Sep 2013 | Read review
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