Good hotel clean and friendly staff with excellence services. 5 minutes walk to the beach, you will see the very clear sea water, bring your snorkeling to see endemic fishes and nemo. enjoy the sunshine at 06.00, swimming warm sea water, back to hotel for breakfast.
All great, from price to performance this is a gem. beautiful scenery. room was spacious. very warm staff, would give 5/5 if the breakfast was good like other santika hotel in the big city. no cold milk, no butter, also pastry not fluffy enough and the last thing your batagor and the sauce is awful. but pizza from room menu is great
Twice visit to Luwuk city and seems only reason to stay is with Santika. I love the services and facilities. Just near to everywhere down to KILO LIMA as well. Overlooking to The Amphy Teathre of Great Old Town Luwuk will impress anyone who fond od nature and large scenary. I love Santika with all around top rank General Manager to Waiter.. Enjoy strecthing long curve beaches and blue Lalong Bay.. Very nice and worthed to visit... All the best. Keep it up and recommended...
Nice room with a view of pool, city and sea. Room is of good size. Cleanliness needs to be improved, the sheet somewhat smell musty (apek). Bathroom rain shower needs to be cleaned regularly, we could not use it when we were there as the water did not come out evenly (some are clogged). Also water always flood the bathroom floor after shower, make it very slippery.
Hotel in good location and nice view. Room is OK, BUT the toilet is leaked , and the glass in the dental glass in bathroom is full of toothpaste mark. The food is not serve properly, the warmer is off effect to the food. I stayed in room no 111, from 31 Dec 2018 - 1 Jan’19
We stayed in Santika Hotel, Luwuk one night while waiting for a flight to Manado. This hotel turned out, a little unexpectedly, to be great in almost every respect. The staff were both courteous and extremely helpful. The rooms were very clean, up to date, and properly equipped. WiFi is free and worked well for us on a number of devices. The bed was comfy with high quality linen. The shower produced ample hot water. One small criticism is that the shower head is positioned a bit too high (around 7') and my wife wasn't able to reach it. The infinity pool is very pleasant and the surrounding area includes lots of loungers. I'm a bit sun-shy so I would have preferred a few more parasols. There were works going on next door but they didn't bother us. We mistakenly left some clothing there but the staff managed to send it on to us so that we picked it up in Manado airport. We want to say a big thank you to them. Santika was definitely a highlight of our holiday.…
The first impression is very good as I was pick up at the airport, free of charge and it's surprisingly close from the airport. They have snorkeling gear available at the hotel so I spent my afternoon in the beach right in front of the hotel. The breakfast is good, I gave it a try to many kind of local foods. And the waiters are very friendly. Next time I visit Luwuk, I'll stay there again.
Santika is one of my choice when I'm travelling in the past. That's why I choose this hotel when I'm at Luwuk. First of all, as far as I know, Santika didn't build this hotel from the beginning. They took over and renovated the hotel. The results, can be seen that this hotel is not like usual Santika. The hotel is clean and nice. While the style is outdated, it is the lack of facilities that will make you think again before you choose this hotel, compared to the competitors nearby as the price they offered is not that far different. The swimming pool is nice, but they gym is too small and the restaurant is limited (no bar or such as far as I can see). Oh, and no spa and whatever kind of it. The room itself is nice. You can choose sea view for maximum experience. But be warned, it could get hot in morning as it's directly face to the sun rise. In my experience, I continuously heard banging noise all the time. Don't what it is, though it could get annoying, I can still get good sleep. The breakfast is quite delicious, though the menu is limited, including the quantity. Maybe that's because not many visitors there. They put plate on the serving, that resulted the food is not heated properly. Overall, the location is good (not as remote as competitors), the view is stunning, the staffs is nice. This hotel could be your choice, if you're not expecting more. I'm not sure the management will improve the lack of facilities, but if they do, I'll highly recommend this hotel.…
it has good location, on top of a hill facing the ocean, but the hotel itself is plain and without character. Santika has adequate amenities amd facilities. but there are much better options in Luwuk.
made the stay from sept 30 to oct 2 2017. the hotel is quiet new with 77 rooms. building is quiet narrow. but the room are clean and comfort (but the twin bed is little bit small). Make sure to ask for room facing the city and the sea. Enjoy the spectacular sunrise every morning. ps : the gym only provide 1 treadmill and 1 stationary bike. swimming pool is small but you can enjoy the view while swimming.