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Estrella Hotel & Conference

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Jl. Mandapar Kawasan Bukit Halimun, Luwuk 94711 Indonesia
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Traveller (116)
Dining (5)
Room & Suite (3)

About

#2 of 8 hotels in Luwuk
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Breakfast buffet
Bicycle rental
Karaoke
Free airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Massage
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Indonesian
76Reviews1Q+A10Room tips
Traveller rating
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Most Recent
Jonathan B wrote a review Feb 2019
16 contributions8 helpful votes
Nice hotel in Luwuk, good facilities, the breakfast lot of chooises the taste very nice. The room was clean, over view to the ocean. The staff very friendly and helpfull. Forsure will coming back to here again.
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Date of stay: February 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rachmad_Basuki, Manajer at Estrella Hotel & Conference
Responded 28 Feb 2019
Dear D3424VPjonathanb, Greetings from Estrella Hotel & Conference Thank you for taking the valued time to share your feedback concerning your recent stay with us. It is our pleasure to know that your stay was great and our facilities & service able to enhanced your stay greatly. Rest assure, your kind words will be shared to our team as encouragement to strive maintain our quality. Look forward to welcoming you at our hotel in the future and please do not hesitate to let me know if i can be any further assistance. Be well. Regards, Rachmad Basuki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amtsal wrote a review Feb 2019
16 contributions1 helpful vote
+1
One of the best hotel in Luwuk, the closest hotel to the airport only took less than 30 minutes. Great view at the restaurant balcony. Unique pool shape. Recommended to try the deluxe room to get the best sea view
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Date of stay: February 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rachmad_Basuki, Manajer at Estrella Hotel & Conference
Responded 20 Feb 2019
Dear amtsala1, On behalf of the entire team of Estrella Hotel & Conference, I would like to express our sincere thank you for selecting our hotel for your recent stay. I trust that it was an impressive moment. Your support in sharing your experience with us through your comment is absolutely invaluable for us to improve our service better everyday. Thank you for sharing your feedback. We look forward to having pleasure of welcoming you back to Estrella either for business or pleasure soon. Sincerely yours, Rachmad Basuki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Feaelwen wrote a review Oct 2018
Lausanne, Switzerland230 contributions131 helpful votes
The comfort of estrella was most welcome after 5 days in a rudimentary resort in the Togeans. Excellent service, beautiful and comfortable room, very clean with hot shower and a full toiletries set. Breakfast is served as a buffet and I recommend going for Indonesian dishes (same for the restaurant). But you still have continental options like bread and jam... The free airport shuttle is also very convenient. Unfortunately I had no time for the spa and the pool but it seems quite nice and clean.
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Date of stay: October 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Rachmad_Basuki, Manajer Umum at Estrella Hotel & Conference
Responded 30 Oct 2018
Dear Feaelwen, We highly appreciated your 5 star review of Estrella Hotel & Conference Centre. It’s really wonderful to read that you had the best experience from the moment you arrived until you left. Thank you again and see you soon for another excellent experience in our hotel! Best regards, Rachmad Basuki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
パパス wrote a review Oct 2018
神奈川403 contributions161 helpful votes
Located near Luwuk airport and Luwuk city. But we cannot go there on foot. Hotel has a shuttle bus and pick us up at the airport to the hotel and the city. We can enjoy western food, Indonesian dishes, and also beer in the restaurant inside the hotel. I heard that they open BBQ buffet at the pool side on weekend. If you visit Luwuk, no choice, should stay at this hotel.
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Date of stay: September 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rachmad_Basuki, Manajer Umum at Estrella Hotel & Conference
Responded 30 Oct 2018
Dear Culture805535, Greetings From Estrella Hotel & Conference Centre! Thank you for taking the time to share your experience with Estrella Hotel & Conference Centre. We are glad to hear that you found our foods and another service are good. It's always our pleasure to serve you with the best service. I will share your comments with our team and I'm sure that this comment will serve as an encouragement and motivation to always perform the best quality of service. Thank you once again for your valuable feedback. We hope to welcome you back in the near future. Best Regards, Rachmad Basuki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Venkat Ramana G wrote a review Mar 2018
Visakhapatnam, India28 contributions17 helpful votes
this Hotel at beautiful beach location. hotel staffs are quite excellent with great services. meet the twins at Front office, they will have great smile on face while welcoming you. hotel got good facilities and great restaurant. food is delicious and restaurant timings are very flexible.
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Date of stay: February 2018
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: ask for beach view room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rachmad_Basuki, Manajer Umum at Estrella Hotel & Conference
Responded 7 Mar 2018
Dear Mr Venkat Ramana G, On behalf of the entire team of Estrella Hotel & Conference, I would like to express our sincere thank you for selecting our hotel for your stay. I trust that it was an impressive moment. Your support in sharing your experience with us through your comment is absolutely invaluable for us to improve our service better everyday. Thank you for sharing your feedback. And also your comment about our staff at Front Office makes them happy. We look forward to having pleasure of welcoming you back to Estrella either for business or pleasure soon. Sincerely yours, Rachmad Basuki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cacafeli wrote a review Nov 2017
Jakarta, Indonesia53 contributions27 helpful votes
The hotel is big.. you can see sea from your room.. the hotel also has swimming pool.. the room is quite big and clean.. you can also enjoy live music every evening in the restaurant.. the service is good, they always trying to help..
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Date of stay: November 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rachmad_Basuki, Manajer Umum at Estrella Hotel & Conference
Responded 28 Nov 2017
Dear Cacafeli, On behalf of the entire team of Estrella Hotel & Conference, I would like to express our sincere thank you for selecting our hotel for your recent stay. I trust that it was an impressive moment. Your support in sharing your experience with us through your comment is absolutely invaluable for us to improve our service better everyday. Thank you for sharing your feedback. We look forward to having pleasure of welcoming you back to Estrella either for business or pleasure soon. Sincerely yours, Rachmad Basuki General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Parthapratim wrote a review Oct 2017
New Delhi39 contributions40 helpful votes
I stayed at this beautiful hotel for more than a week in August and now again for few weeks in October. I will return here again. The hotel is the best hotel in Luwuk. The rooms are good with great views. The food is good with western and local cuisine. There is live music every evening and they play football matches in big screen at the bar. The swimming pool is good and overall service of the hotel is excellent.
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Date of stay: October 2017
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Get rooms 514-522 for great views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Rachmad_Basuki, Manajer Umum at Estrella Hotel & Conference
Responded 25 Oct 2017
Dear Mr. Parthapratim, On behalf of the entire team of Estrella Hotel & Conference, I would like to express our sincere thank you for selecting our hotel for your recent stay. I trust that it was an impressive moment. Your support in sharing your experience with us through your comment is absolutely invaluable for us to improve our service better everyday. Thank you for sharing your feedback. We look forward to having pleasure of welcoming you back to Estrella either for business or pleasure soon. Sincerely yours, Rachmad Basuki General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisaloviana wrote a review Oct 2017
Indonesia3 contributions4 helpful votes
being here for a few day for business trip. that's really a great hotel at a small town. room is good and their service also. friendly staff, beautiful swimming pool. Bravo Estrella Hotel & Conference
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Date of stay: September 2017
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Estrella_Hotel, Manajer Umum at Estrella Hotel & Conference
Responded 23 Oct 2017
Dear Ms. Lisaloviana, On behalf of the entire team of Estrella Hotel & Conference , I would like to express our sincere thank you for selecting our hotel for your recent stay. I trust that it was an impressive moment. Your support in sharing your experience with us through your comment is absolutely invaluable for us to improve our service better everyday. Thank you for sharing your feedback. We look forward to having pleasure of welcoming you back to Estrella either for business or pleasure soon. Sincerely Yours, Rachmad Basuki General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
M_vanderRoest wrote a review Sep 2017
Amsterdam, The Netherlands168 contributions57 helpful votes
We booked hotel Rosalina in Luwuk for two nights. When we entered the lobby we were greeted by a dozen half dead cockroaches. At that moment we decided that we would go to Estrella. From hell we came in heaven. The staff is very friendly, the food is delicious, the rooms are clean and the swimming pool is great! They have a free airport shuttle. Our flight was delayed for 8 hours and they came to pick us up again.
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Date of stay: August 2017
Value
Rooms
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Estrella_Hotel, Manajer Umum at Estrella Hotel & Conference
Responded 23 Oct 2017
Dear Mr. M_vanderRoest, Warmest Greetings from Estrella Hotel & Conference, Thank you for taking the valued time to share your feedback concerning your recent stay with us. It is our pleasure to know that your stay was great and our facilities & service able to enchanced your stay greatly. Rest assure, your kind words will be shared to our team as encouragement to strive maintain our quality. Look forward to welcoming you at our hotel in the future and please do not hesitate to let me know if I can be any further assistance. Sincerely Yours, Rachmad Basuki General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Indra Muhtadi wrote a review Jun 2017
Cimahi, Indonesia391 contributions172 helpful votes
+1
Luwuk is the small town, but it has the best 4 star hotel and this is it. You don’t need to find other hotel, this hotel has everything you need while visiting Luwuk. The building and the furniture in the room is quite new. The swimming pool is very good, I loved it so much. It curved and getting deep to one end with somewhat looks like infinity pool. Too bad that you can not stop very long at the deep end because the pool doesn’t have side step for you to stand enjoying the view of the sea. If you want to enjoy the view of Molucca sea is from the restaurant, or you need to go to roof top from service door. The view from roof top is somehow unique because not many people go there since it is actually the place for service personals. But may be the best place to enjoy the Molucca Sea is from the room. But too bad, only guest who are staying in the junior suite room has this privilege. All deluxe room and standard room has the view of the another hotel building from your room. This hotel only has two floors and I suggest if you have big suitcase, you choose the one on the ground, because there is no elevator available for you to go to the 2nd floor. I stayed in room 219. Except for the bad view from my window, this room was very good. The space is quite big and the bathroom is very nice. Breakfast that I had was very good. I also had dinner in the restaurant, with good traditional Central Sulawesi cuisine. If I had not full, I might want to get 2nd round! Another minus thing about this hotel except the view from deluxe room and no elevator, was the internet connection via Wi-Fi. The bandwidth was very small. I saw several foreigner also staying in this hotel, and I can guarantee that they need Wi-Fi connection to stay connected to their loves one back home. But this hotel failed to offer just it. One afternoon, I really need the connection to send and download some emails. I asked the staff if they can give me faster access for about 30 minutes, but they turned me down in a way that offended me. I asked him not for a free connection, because I was willing to pay that extra 30 minutes. My friend even asked the manager on duty to come and see us to discuss this. The MOD did pay us a visit while we were sitting in the restaurant and she apologized. But the harm has already done. I suggest this hotel provide bigger bandwidth for their guest internet connection and far more important they should give the training more often to their staffs how to handle their guest.
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Date of stay: March 2017
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Choose Junior suite to enjoy better view of Molluca Sea from your room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$30 - US$35 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Aston Luwuk Hotel & Convention Center
LOCATION
IndonesiaSulawesiCentral SulawesiLuwuk
NUMBER OF ROOMS
92
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Frequently Asked Questions about Estrella Hotel & Conference
What are some of the property amenities at Estrella Hotel & Conference?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at Estrella Hotel & Conference?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Estrella Hotel & Conference?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Estrella Hotel & Conference?
Yes, free parking is available to guests.
What are some restaurants close to Estrella Hotel & Conference?
Conveniently located restaurants include RM Surabaya Luwuk, Cafe Bukit Kasih Sayang, and Deho Cafe and Resto.
Are there opportunities to exercise at Estrella Hotel & Conference?
Yes, guests have access to an outdoor pool during their stay.
Does Estrella Hotel & Conference have an airport shuttle?
Yes, Estrella Hotel & Conference offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Estrella Hotel & Conference have airport transportation?
Yes, Estrella Hotel & Conference offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Estrella Hotel & Conference?
Yes, dry cleaning and laundry service are offered to guests.
Does Estrella Hotel & Conference offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Estrella Hotel & Conference?
The staff speaks multiple languages, including English and Indonesian.