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Traveller (278)
Room & Suite (48)
Dining (25)
Overview
  • Excellent36%
  • Very good29%
  • Average17%
  • Poor10%
  • Terrible8%
Travellers talk about
“large hotel”(2 reviews)
“tours”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Indoor pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (378)
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1 - 5 of 30 reviews
Reviewed 1 January 2018

The hotel room was clean and comfortable, although one could easily hear conversations taking place in the adjacent rooms as well as outside, so the sound proofing is not good. We had spa access (1.5 hours/day) with our room. The spa facility was nice, although...More

Thank Mark A
Response from Comunicacion A, Departamento de comunicación Hotel Arzuaga at Hotel & Spa ArzuagaResponded 2 January 2018

Estimated Mark, Thank you for your comment. Your opinion is very important to us. We take into account your assessment and we will try to improve in the commented aspects. We wish to regain your confidence in the future. Best regards.

Reviewed 24 December 2017

Beautiful hotel in a beautiful setting. Would have been a 5/5 review but we weren't informed all the tours of the vineyard were only in Spanish (part of the deal). All information in the room was also in Spanish. The time of the tours and...More

Thank StudentBum
Response from Comunicacion A, Departamento de comunicación Bodegas Arzuaga at Hotel & Spa ArzuagaResponded 26 December 2017

Dear STUDENTBUM, First of all we wish to thank you for taking a moment to assess your visit. We work every day to improve our proposal and your comments help us pay attention to these facts. We hope to see you again in the future....More

Reviewed 25 July 2017

I spent 7 nights here. Most of the staff only speak Spanish but are very accommodating. It is located on a busy main national road but the noise is not apparent in your room. Good standard of accommodation. The show curtain was the only irritation...More

Thank Chubberlina
Reviewed 30 December 2016 via mobile

Beautiful hotel but poor service, breakfast bar very far away from the Hotel. Wallet disappeared from the room and they just asked the cleaner team and done nothing else about it... not even a courtesy call to apologise or offer any compensation. We had to...More

1  Thank olsalamanca
Reviewed 1 November 2016 via mobile

This place desperately needs some serious help to improve the quality of service and staff training in hospitality. Such a pity because the installations are really well done. Way too expensive for a hotel that has no more to offer than a 90' spa at...More

1  Thank AEMOR L
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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Laundry Service
Concierge
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$153 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$153 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (278)
Room & Suite (48)
Dining (25)
Pool & Beach (4)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Rooms in the new wing are finished with modern fittings, the original wing is finished to a traditional..."
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"Go to the new building !"
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"We stayed in the new part at the back."
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"Over looking the vineyards"
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