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St Gothard Hotel

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376 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 March 2016 via mobile

Hi. I am just comeback from St Gothard( Paddy's week) Booked with direct ski ( fantastic service and big thank you to Fran!!!!!). Very good hotel with few things which should be fixed for example Wi-Fi. Few tips: 1) half board is very good but in evening time you need to pay for drinks( add on for your room bill... More 

Helpful?
1 Thank Dan M
Sandra G G, Director de Relaciones con Clientes at St Gothard Hotel, responded to this review

Dear, Guest, Thank you for your positive comments as regards the hotel Sant Gothard, pass them to staff throughout the hotel, and thanks for taking the time to let us in tripvadser, your feedback helps us to continue working to improve more. We hope to see you again in Hotel Sant Gothard. Best Regards Sandra Gómez Quality service. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 March 2016

We have just come back from our first family skiing trip and I really enjoyed the St Gothard. We went for a superior family room and it was fine. More basic when you would expect from a 4* in a city but the room was clean, very warm and the water pressure in the shower/bath was amazing. We opted for... More 

Helpful?
1 Thank Máirín C
Sandra G G, Director de Relaciones con Clientes at St Gothard Hotel, responded to this review

Dear Mrs, Mairín. First of all thanks for taking time to leave your comments, we will make your comments regarding the clean of the rooms and food from our buffer to our staff, we try to work every day to improve services Hotel Sant Gothard. Regarding what mentioned repayment of the deposit is not usual in our hotel, we have... More 

Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 March 2016 via mobile

The St. Gothard Hotel is situated in Erts about a 10-15 minute walk up hill to Arinsal town centre and the gondola which will will take you to the slopes of Arinsal. There is a free bus which picks you up in the morning to take you there but we never saw any which brought you back although apparently they... More 

Helpful?
Thank Annacarla17
Sandra G G, Director de Relaciones con Clientes at St Gothard Hotel, responded to this review

Dear Ms. Anna Carla Thank you for taking the time to leave your comments, thanks for your reference to the bar and live music positive comments, and also good breakfast and good food Hotel Sant Gothard. We note your comments about the bath-rooms to work on a future in this. We hope to see you in the future in the... More 

brighouse west yorkshire
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 March 2016

recently stayed here on a skiing holiday, the rooms were excellent, very clean and well kept up to, the restaurant had a very varied selection for both breakfast and dinner each day, the bar area was adequate for our needs along with the lounge area by the reception. The free ski bus stopped outside the hotel for the short ride... More 

Helpful?
1 Thank philip a a
Sandra G G, Director de Relaciones con Clientes at St Gothard Hotel, responded to this review

Dear Mrs. Phillip, First of all thanks for your time and your comments on the Sant Gothard hotel will send your positive comments to our staff. And we hope to see you on another occasion in the Hotel Sant Gothard. Best Regards Sandra Gómez Quality Service. More 

Essex, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 March 2016

Let me just start by saying please don't be put off by the other reviews. I was a bit wary before I stayed at St Gothard but now I'm struggling to understand why there are so many average/poor reviews! Booked the skiing holiday through Neilson. First impressions were fine, couldn't check in straight away so went for a pint in... More 

Helpful?
2 Thank Nicolaaa90x
Sandra G G, Director de Relaciones con Clientes at St Gothard Hotel, responded to this review

Dear Nicola, First of all we thank you for your comments about the Hotel Sant Gothard, we will send his congratulations on the food at the Hotel Staff kitchen and all the other departments. This type of feedback helps us to improve day by day. Thank you very much. Best regards Sandra Gomez Quality Service More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 March 2016 via mobile

St Gothard, Erts, Arinsal. The hotel states it is a 4star hotel, however I would definitely rate this as a maximum of a 3star. Food: Other than the cereal, there was always a good range of food, so you should definitely find something you will like, as well as hot food there is fresh salad, fruit, bread and pastries. The... More 

Helpful?
1 Thank Jojopops
Sandra G G, Director de Relaciones con Clientes at St Gothard Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to leave us your comments on Tripadvisor take note of all the points discussed, we will send your comments to the kitchen staff, the staff cleaning and also in charge of attention to guest at the hotel, all comments help us to improve day by day to offer a better... More 

Travellers are raving about these Erts hotels

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 March 2016

Average hotel, but quality and variety of the food was good, except for the breakfast buffet which was boring and the same everyday. Pity they only have an outdoor swimming pool which can only be used in the summer. Charging $5 for 30 mins to use the sauna is a no-no.

Helpful?
Thank allexthegreat
Sandra G G, Director de Relaciones con Clientes at St Gothard Hotel, responded to this review

Dear Guest, First thanks for letting us your comments , we will inform our staff of congratulations concerning food and also their suggestions concerning the outdoor swimming pool due to weather conditions can only be opened in the summer , we hope to welcome you again in the Sant Gothard hotel. Best regards. Sandra Gómez Quality Service More 

Horsham, United Kingdom
Level Contributor
3 reviews
Reviewed 28 February 2016

The good - The food for breakfast and dinner was amazing. We met a couple that were not so keen on the food but there is something for everyone. Every evening there was a hot buffet, fresh bread, salad, desserts, sides etc - so much so that I was eating 5 courses each evening (at least the skiing burnt it... More 

Helpful?
Thank bobby1232016
Sandra G G, Director de Relaciones con Clientes at St Gothard Hotel, responded to this review

Dear guest, Thank you first for the time spent in sharing your experience at the hotel. We want to inform you that we will try to improve the quality of the picnic we give and we take note of your suggestion about drinks at the restaurant. Regarding our Spa, because it is quite intimate, we have to use a reservations... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 February 2016

Cleaning staff stole my sons favourite underpants of all things as well as his headphones. reported this to the hotel and they were helpful, actually they did get some cash back from the contract cleaning company for me to cover the stolen items but i heard others had similar problems of higher value who didn't get the same level of... More 

Helpful?
2 Thank FZ11968
St-Gothard H, Director de Relaciones con Clientes at St Gothard Hotel, responded to this review

Dear Guest, First of all thanks for taking time to write a review on TripAdvisor regarding the hotel. We must point out that what you've mentioned about lost objects in your room is not usual in our hotel. Therefore we gave the solution as you note, immediately and in a personalized way. Concerning your positive comments about the food, we'll... More 

Ireland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 February 2016

As said before the hotel is at the bottom of the village so a steep climb and the bus can be very unreliable if trying to get to ski school by 9am. I thought the food was fantastic for the money we paid and I'm not sure why there is so much criticism. If you are a lover of salads... More 

Helpful?
Thank asbabes
Sandra G G, Director de Relaciones con Clientes at St Gothard Hotel, responded to this review

Dear Guest , Thank you for your positive comments regarding the food and the hotel buffet and thanks for taking the time to write in Tripadvisor, maybe in your stay in the hotel there was also a group of schoolchildren . We hope to see you again in the hotel. Best Regard Sandra Gómez Quality Service More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about St Gothard Hotel

Address: s/n Carretera d'Arinsal, Erts AD400, Andorra
Region: Andorra > La Massana Parish > Erts
Price Range: $74 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St Gothard Hotel 4*
Number of rooms: 170
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Also Known As:
Hotel St Gothard
St Gothard Erts
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Questions & Answers

Here's what travellers have asked, with answers from St Gothard Hotel staff and other travellers.
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Questions? Get answers from St Gothard Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing back is best, just the noise of the streem behind. Close windows and will not hear. Front is beside main road.”
 of 5 bubbles wilsonc790, 20 May 2016 | Read review
“Rooms at the back have the sound of the river which can be noisy but they also have the sun on their balconies most of the day.”
 of 5 bubbles happihols_12, 13 Apr 2016 | Read review
“For a skiing holiday the hotel is adequate, although the breakfast is the same everyday.”
 of 5 bubbles allexthegreat, 3 Mar 2016 | Read review
“Front of hotel is best - less noise from waterfall.”
 of 5 bubbles bobby1232016, 28 Feb 2016 | Read review
“Ground floor very noisy if near reception and billard tables”
 of 5 bubbles asbabes, 21 Feb 2016 | Read review
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