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Two night break
Sat Nav tries to take visitors in the wrong direction off the M6!
Car park was spacious and on a level. Booking in was straight forward and easy. The reception area was clean, tidy and welcoming.
The stairway up...More
Was with this trip 4 night stay. I found the staff friendly polite service excellent cleanliness good. The food excellent. While there there was a fire alarm the staff dealt with this well and efficiently. Only criticism room 111 the shower head needs changing as...More
We stayed here for 1 night for a weeding. We arrived early and used the, pool, steam room, Sauna & jacuzzi. We received 2 free drinks vouchers when we checked in. Room was really nice and breakfast was excellent. I don’t think you would get...More
Stayed overnight on 14/08/18 and overall it was a pleasant stay. The hotel is mostly well presented although we thought our room looked a bit dated and was rather glum looking due to the colour scheme, dark furniture and lack of light. There is a...More
Stayed here one night for my birthday. Hotel room was lovely and clean. Also used the leisure facilities (pool, spa pool, sauna and steam room) where we had great service from the lady on the desk there. However, I felt the service we received during...More
Thank Lissy J
Response from John K, General Manager at Hallmark Hotel Preston LeylandResponded 2 days ago
Dear Valued Guest
I am sorry that we did not meet the high expectations that we ourselves set here at the hotel. It is clear that there were a number of service issues on this occasion and that we got it wrong. I am very...More