We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Arden Hotel & Leisure Club

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Arden Hotel & Leisure Club
Arden Hotel & Leisure Club
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,335 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,318: English reviews
Start your review of Arden Hotel & Leisure Club
 Click to rate
Camborne, United Kingdom
Reviewed 3 days ago NEW

Used this Hotel for a base and stay during an exhibition at the NEC. It was Second choice as we usually stay nearby and that has always been excellent, however this Hotel is Great and has better facilities than were we usually stay. Staff here in Reception, Bar & Restaurant have all been A1++

 Report
Helpful?
Thank Ricky M
United Kingdom
Reviewed 4 days ago NEWvia mobile

Found this gem, just by chance after the original accommodation we had booked couldn't deliver on the parking facilities we had requested. After a full day at crufts it was lovely to find somewhere with secure parking and huge family room with a double and 3 single beds, it was clean, comfortable, plenty of tea & coffee , to enjoy...

 Report
Helpful?
Thank MontyChick15
Reviewed 5 days ago NEW

Staff were rude, no welcomes or goodbyes, was ignored half the time. Rooms covered in marks on the walls and marks on the bed. Had to move rooms too since the first one stank of cigarettes. Then when we arrived at the second one we were greeted by a big ball of "pubic hair" which no one seemed to have...

 Report
Helpful?
Thank Georgina S
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Georgina S, Thank you for reviewing us, and for taking the time to highlight the issues you experienced on your stay with us at the Arden Hotel. I am sorry to learn of the cleanliness issues in your accommodation, I can assure you this will be brought up with our housekeeping manager and I will make sure all departments...

Derby, United Kingdom
Reviewed 5 days ago NEWvia mobile

I stayed one night for a business trip. The hotel staff were very helpful and friendly. The room was spacious and comfortable, slightly outdated but clean. The breakfast was lovely, hot and plenty of choice. The leisure facilities were lovely such a luxury on a business trip.

 Report
Helpful?
Thank wren4719
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear wren4719, Thank you for taking the time to review us, I am pleased to see you enjoyed your stay with us. I look forward to welcoming you back to us again when you are next in the area on business. Kind regards, Michael Simpson

Glasgow, United Kingdom
Reviewed 5 days ago NEWvia mobile

An ideal hotel for an overnight stay or for those using the Airport or NEC. About 5 minutes walk from both. Room was clean, if slightly aged, and the common areas could do with a repaint, but the bed was comfortable and breakfast had a good supply of quality food.

 Report
Helpful?
Thank ritchielawyer
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear ritchielawyer, Thank you for reviewing us, and its good to see you enjoyed your stay with us. I appreciate your feedback on the decor of the hotel, and you may have seen in my previous reviews that this is something we have been working on and will continue to work to improve in the coming year ahead. I look...

Hereford, United Kingdom
Reviewed 6 days ago NEWvia mobile

After reading some of the reviews I have to admit I was a little worried. We got there with no problems at all, although the entrance could easily be missed if you're not paying attention. The reception area I thought was lovely and the people working there did everything they could to help. We stayed in room 154 which was...

 Report
Helpful?
1Thank Rachel H
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Rachel H, Thank you for taking the opportunity to review us and I am pleased to see how you have had such a great stay with us! I agree the bathrooms adjacent to your room could do with some work. We have almost finished our 'sample' bathroom with a view to get all rooms in that wing of the...

Bristol, United Kingdom
Reviewed 6 days ago NEW

This was fine for our parking and overnight stop ahead of a flight to Mexico. The room and bathroom were clean. Although the hotel was very busy as crufts was about to start at the NEC the bar service was good and food was pretty decent.

 Report
Helpful?
Thank Mike R
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Mike R, Thank you for taking the time to review us. I am pleased to see you had a great stay with us, and I hope you had a great trip to Mexico! I hope to welcome you back to us again before your next flight from Birmingham Airport! Kind regards, Michael Simpson

Reviewed 1 week ago NEWvia mobile

Often when reading these reviews there is the odd one which sounds like it could put you off and most people go ahead as there are others which read ok. If there are any positive reports for this hotel I urge you to ignore them. Under no circumstances would I advise anyone to stay here. The main entrance/reception area has...

 Report
Helpful?
3Thank Rightandwrong
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Helen B, Thank you for taking the time to review us, and I am sorry to read such a damning review on the stay experience you had with us. I will ensure your feedback and photos are communicated to my Housekeeping team, and whilst I agree cleanliness standards should always be at an optimum, I can see that we...

Scunthorpe, United Kingdom
Reviewed 1 week ago

Arrived at the hotel after dark & the exit off the A45 can be easily missed, the car park is quite small for the size of hotel & cars were waiting for guests to leave the next morning to take their parking place. Nice bar & restaurant area on the ground floor. The rooms are a reasonable size with the...

 Report
Helpful?
Thank Badgerref
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Badgerref, Thank you for taking an opportunity to review us following on from your stay with us. I am sorry to learn of the issues you found when trying to locate the hotel, we have signage on the road, and at the exit from the slip road to assist our guests to find us with some ease. Our car...

Carlisle
Reviewed 1 week ago

Stayed here whilst visiting Crufts 10th - 12th March 2017. We arrived to a warm welcome and went to our very nice rooms. We unpacked and headed down to the spa - had it mainly to ourselves - the pool and jacuzzi and sauna were all sampled! Dinner in the hotel the first night was disappointing - abit arty farty...

 Report
Helpful?
Thank Jenny R
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Jenny R, Thank you for taking the time to review us and for such great feedback! I am pleased we met your expectations and you managed to get a great deal through our accomodation partner SuperBreak. We offer similar deals locally too, which a member of our room sales team will be happy to offer to you. I hope...

454 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (203)
Viewed
Bathroom (21)
Viewed
Hotel & Grounds (21)
Viewed
Room/Suite (38)
Viewed
View from Room (2)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (113)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (232)
Viewed
Amenities (18)
Viewed
Leisure Club Pool & Sauna (16)
Viewed
Dining (48)
Viewed
Standard Double Room, New Wing (25)
Viewed
Standard Double Room, Older Wing (33)
Viewed
Standard Twin Room, New Wing (31)
Viewed
The Hotel (61)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Room/Suite (6)
Viewed
Dining (5)
Viewed
Hotel & Grounds (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Bickenhill
0.4 km away
Genting Hotel
Genting Hotel
#5 of 117 in Birmingham
1,214 reviews
0.4 km away
Crowne Plaza Hotel Birmingham NEC
0.7 km away
Hilton Birmingham Metropole Hotel
Show Prices
Show Prices
Show Prices
1.1 km away
Ibis Birmingham Airport
Ibis Birmingham Airport
#20 of 117 in Birmingham
1,709 reviews
1.8 km away
Premier Inn Birmingham Nec/Airport Hotel
1.1 km away
Novotel Birmingham Airport
Novotel Birmingham Airport
#21 of 117 in Birmingham
2,219 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Arden Hotel & Leisure Club is ideally located adjacent to Birmingham Airport and NEC, just a 15 minute walk to the Genting Arena and Resorts World Birmingham. Our 3* AA rated hotel boasts 216 Bedrooms, 12 Meeting & Event Rooms, and a full health club with indoor pool onsite. ... more   less 

Additional Information about Arden Hotel & Leisure Club

Address: 8 Coventry Road, Bickenhill, Solihull B92 0EH, England
Region: United Kingdom > England > West Midlands > Solihull > Bickenhill
Price Range: $101 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arden Hotel & Leisure Club 3*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Arden Hotel & Leisure Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Arden Hotel And Leisure
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Arden Hotel & Leisure Club staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from Arden Hotel & Leisure Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on south side close to dual carriageway”
 of 5 bubbles 47JAKMAK, 17 Mar 2017 | Read review
“try and get Wifi to work.”
 of 5 bubbles lazycouple, 13 Mar 2017 | Read review
“We were told our room was an upgrade - view of a flat roof, the laundry and service yard.”
 of 5 bubbles briandO47WH, 12 Mar 2017 | Read review
“Ask for a firm mattress if you need one.”
 of 5 bubbles JoP4, 25 Feb 2017 | Read review
“Choose a different hotel.”
 of 5 bubbles rivbom, 21 Feb 2017 | Read review
5 of 5