Schloss-Hotel
Chappelmattweg 4, Merlischachen 6402 Switzerland
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About
#1 of 2 hotels in Merlischachen
Location
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Value
Travellers' Choice
Directly on the shore of Lake Lucerne, you can enjoy a unique Hotel with 35 rooms. The sauna, the roof terrace as well as our own private lawn with direct access to the lake, invites you to relax and linger. The Swiss-Chalet Restaurant and the bar are located in the building Swiss-Chalet. There we serve as well the breakfast from 06.30 – 10.00 o’clock.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Hiking
Table tennis
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Hot bath
Indoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Private beach
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Dutch, German
Location
Contact
Chappelmattweg 4, Merlischachen 6402 Switzerland
Name/address in local language
Getting there
Car HireSee all Merlischachen car hire
154Reviews0Q+A6Room tips
Reviews
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We had the Jaguar room. Definitely one of thos eonce in a lifetime experiences, sleeping in an old Jag. Overall we found everything very comfortable and clean, very friendly and professional service, from reception through to the restaurant. For dinner we had the Chateaubriand, absolutely excellent, one of the best we've had.
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
nice view, clean and quiet place. friendly staff . the tub in jaguar suite should have a bubble bath instead of salt bath since whirlpool is not functional. They gave us Gutschein to get cocktail drinks in the bar . overall it was a nice stay.
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Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is situated at the border of the Lake Lucerne, an amazingly beautiful place in Switzerland. Snow-peaked mountains on the background, a beautiful lake, a very picturesque building. Truly outstanding. We stayed at the Schloss Hotel, but this is actually a big complex of 3 different hotels and bars and restaurants. Personnel very polite and classy, knowledgeable and helpful. The hotel is super nice, with a "medieval" vibe. Big, comfortable rooms, nice bathroom. Breakfast decent, although nothing out of the normal. They also have the lake, a swimming area, and other summer amenities not open, as we went late September. Highly recommend, if you by car and visiting the surroundings. Price is on the expensive side, but this is Switzerland, it's a 4-star hotel, and truly, I've been to swiss hotels with similar price but 10x lower quality. If there's a complaint, but nothing the hotel can control, it's this: we were 3 days on the region, and it's completely overtaken by chinese and indian large groups. We had very disagreeable experiences (including loud guests, that thought nothing of farting in the middle of the breakfast room, among others), but nothing to be done about....…
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Date of stay: September 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel itself across the road does not have a restaurant, so breakfast and meals are a short walk away, but the food was well worth it. Attractive outdoor seating area with flowers and candles, but next to the road. The hotel has access to the lake, but the rooms seemed a bit basic with tiled floors and the style a bit dated. Would gladly return to the restaurant.
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Date of stay: August 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We've been coming to the Schloss for 8 years now because it is our little corner of paradise situated right on the lake with the most splendid views of the alps. It is a great place to just rest and relax but is conveniently situated between Lucerne and Zurich if one wants to go on a day trip and visit the city. It also has a great little restaurant that serves local cuisine and a cosy little bar to enjoy a pre or post dinner drink.
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Date of stay: March 2019Trip type: Travelled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SCMerlischachen, Geschäftsführer at Schloss-Hotel
Responded 29 Mar 2019
Danke für die top Bewertung! Beste Grüsse Jeannine & Karel Nölly Swiss-Chalet Merlischachen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here this weekend (28th-30th dec) A lovely little hotel in peaceful swiss village 15minutes train from luzern. Views of luzern lake and the alps as a backdrop. Room was lovely and spacious, nice and warm. They gave us a bottle of wine as it was our honeymoon. Friendly and knowledgeable staff. Check in and out was easy. The gripes i have though as follows.... 1) no tea or coffee in the room, instead you have to pay 4.50chf per cup from a self service coffee area. This is ridiculous. I work in a small hotel in the uk, we are not 4* but we even have tea and coffee in all our rooms. 2) breakfast was poor. Only a small choice of cold meat/cheese/fruit and bread. The only hot was bacon and scrambled egg. Very disappointed considering it cost us £340 for 2nights b&b. Yes the location is stunning, its a authentic swiss chalet hotel but very overprice and not wuite value for money. I appreciate switzerland is very expensive all over, but considering this is out of the attraction sites such as luzern, lauterbrunnen, interlaken etc, the prices do not reflect. We chose not to eat at night either as were put off by the prices. Again £30 for a burger, id expect wagyu for that price to be fair. I do appreciate the hotel and staff though, it is a beautiful hotel and fab surroundings, but maybe look at prices. Many thanks The Newmans…
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Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SCMerlischachen, Geschäftsführer at Schloss-Hotel
Responded 11 Jan 2019
Dear ChrisN86 Thanks for this detailled review. We are sorry for the thing you did not like very well. Kind regards Jeannine & Karel Nölly Swiss-Chalet Merlischachen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At first we were planning to stay in Lucerne so we had easy access to the town sites. We are very glad we changed our plans to stay at the Schloss Hotel! With the savings in price, we got a rental car for 2 days and could tour then entire area. The Schloss was spectacular! Our family got two separate rooms, but we could have easily stayed in one room since they were very large--a king size bed, a single bed and a couch. The decor was very unique, updated and very clean. Staff was very friendly. We stayed at the Jagd-Schloss across the street. Note--go to the main building to check in first. Breakfast included and was excellent.
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Date of stay: August 2018Trip type: Travelled with family
Location
Cleanliness
Service
Room Tip: Great view and walking distance of the chalet for excellent food
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SCMerlischachen, Geschäftsführer at Schloss-Hotel
Responded 3 Sep 2018
Dear Kris W Thanks for this wunderful review! Nice to hear you enjoyed our hotel and the area around. See you soon again in Merlischachen Jeannine & Karel Nölly Swiss-Chalet Merlischachen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We found this hotel on our way to Como, Italy... The Gotthard tunnel had a waiting of 5h in the direction of Italy. As we wanted to avoid this we stay at the Schloss Hotel. Always ask for a room away from the banquet rooms!!! the room itself was large, a little outdated and very dark. The restaurant was excellent for dinner, but you have to reserve!! breakfast great and varied!
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Date of stay: May 2018Trip type: Travelled as a couple
Rooms
Service
Sleep Quality
Room Tip: avoid rooms close to banquet rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SCMerlischachen, Manager at Schloss-Hotel
Responded 7 Jun 2018
Dear Guy G Thanks for your nice Review. Are you sure you stayed in Schloss-Hotel and not in Swiss-Chalet Lodge? Best regards Jeannine & Karel Nölly Swiss-Chalet Merlischachen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our room, every one was so friendly except for one lady who was at the reception, but somehow seemed not to be there. The front office team members were all great so we thought she maybe was seated there temporarily for a few days doing some work on reports. If she is a member of the front office we as guests thought that she is bringing down the high service quality of other FO members. The restaurant is also cozy and romantic, the steak was soft and tasty. The walk along the lake, their lovely garden, all the efforts they put in constructing from scratch. Interiors, the grandness of the rooms. They also offer free parking for their guests, we were meant to arrive by car and we think it is a big plus for a hotel in Switzerland. The spa area was also very well kept and we even enjoyed that very much. We thought what a great investment for Merlisachachen, that deserves more than a single night stay. It is ideal for hikers, nature lovers. We especially would like to thank Front Office Members who met all our requests above expectations. We hope that the lady at the reception had a temporary boring duty and if it is done she is back to smiling. Thank you all very much.…
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Date of stay: December 2017Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from GlobRes_14094, Réception at Schloss-Hotel
Responded 22 Jan 2018
Dear ecealton, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jeannine & Karel Nölly Gastgeber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Be aware that this hotel consists of three different buildings on two sides of the main road. We stayed in the Jagd Schloss, which is up the hill from the main hotel. Our family room was one queen bed and two twins in a very large, spacious room. We had a lovely view of the lake - see photo. Breakfast was beautiful, plentiful and delicious, a vast variety of breads, meats, cheeses, fruits. They also offered made-to-order specialty coffee and other beverages. The hotel bills itself as offering free wi-fi. We were not able to access it, however, as it requires sending and receiving text message to each device. As none of us had European phones, this was not an option. Reception was very helpful, going above and beyond to find us a dinner reservation on a very busy night. She also tried to resolve the wi-fi issue using her personal phone, although without success. All in all we look forward to staying again.…
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Date of stay: December 2016Trip type: Travelled with family
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GlobRes_14094, Leiter Front Office at Schloss-Hotel
Responded 4 Dec 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Swiss-Chalet Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$175 - US$220 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of SchwyzMerlischachen
NUMBER OF ROOMS
35
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Claim Your ListingSCHLOSS-HOTEL: See 20 Reviews, Price Comparison and 135 Photos (Merlischachen, Switzerland) - Tripadvisor
Frequently Asked Questions about Schloss-Hotel
Which popular attractions are close to Schloss-Hotel?
Nearby attractions include Lake Lucerne (7.5 km), Chapel Bridge (7.7 km), and Old Town Lucerne (7.8 km).
What are some of the property amenities at Schloss-Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Schloss-Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Schloss-Hotel?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Schloss-Hotel?
Conveniently located restaurants include Ampersand Grillrestaurant, BOLERO Restaurante, and Richemont Gastronomie.
Are there opportunities to exercise at Schloss-Hotel?
Yes, guests have access to an indoor pool and a sauna during their stay.
Does Schloss-Hotel have an airport shuttle?
Yes, Schloss-Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Schloss-Hotel have airport transportation?
Yes, Schloss-Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Schloss-Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Merlischachen.
Are any cleaning services offered at Schloss-Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Schloss-Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.